QuiteContrary2 is taking a short break
Anonymous on May 5, 20125 out of 5 stars
A very nice card, and thank you for the quick delivery.
Anonymous on Apr 25, 20125 out of 5 stars
Thank you very, very much for the card! It surpassed our expectations!!
Anonymous on Mar 19, 20125 out of 5 stars
Thank you for helping make our 36th wedding anniversary a special one! Tea 101
Hello there! My name is Mary, and I create all the Quite Contrary Craft items from my little pad in London, or a cottage out in the country in Lancashire if I need an escape from the busy city life. For more info on me and my shop, please read the 'Profile' section.
Below are the policies for purchase of my items, they're quite simple really; please read them before you make a purchase just to make sure everything runs smoothly - then enjoy browsing!
All my items are genuinely handmade, with lots of care and attention put into each individual item. The pricing of my items reflect this, as it takes longer than just churning out a stamped card like the highstreet stores. This is what makes that gift extra special though, as I hope you'll agree.
Thank you for looking at my store, and I hope you'll rememember to come back and visit - new items will appear every week (as quickly as my hands can make them!)
Accepted payment methods
Returns and exchanges
Sorry but due to their individuality, I can't offer refunds or exchanges on the custom items made especially for you if they are personalised and therefore can't be re-sold.
If it is not personalised, I can offer a refund minus a small charge for the creation of the item.
Payment is required within 4 days of buying your item, and then I can make it for you or send it off straight away. A reminder message will be sent if payment is not recieved straight after purchase; after 4 days unfortunately the purchase will be cancelled if no payment or contact is made. If you have any trouble completing your order, just let me know and we'll sort something out.
I'm from the UK so my prices are originally in GBP but Etsy uses Dollars so I convert them using the convertion rate on day of listing. If you use a different currency don't worry - Paypal automatically converts all payments. Any questions, just ask.
If the item is in stock and not a custom item, I'll post it out within 2-5 working days of receiving payment where possible. You can keep track of your order through your Etsy account.
Once I have packaged your order, it will be sent First Class and take 1-2 days to arrive on your doorstep.
For large items such as the framed papercuts, these are sent First Class Recorded Next Day delivery (UK). Please let me know if you'd like to insure them.
As I am from the UK, International Shipping will take 1-2 weeks - please note this when ordering anything internationally. If you need it by a certain date, please let me know. Faster methods of Shipping are sometimes possible at the buyer's expense.
Personalised card orders and orders not in stock usually take 2-5 working days to be made (as I've currently still got a 9-5 job to make my bread and butter), but during busy periods it may be 1-2 weeks. Please try to order as soon as possible around these times. If it is a busy period and taking more than 2-5 days, I will update my shop announcements at the top of my shop/home page - Please read this section at any time to check.
All items are lovingly wrapped to ensure they arrive in perfect condition at your door. All cards are in hard-backed packaged so there's no worry of them bending in the post. To do our bit for the planet, the outer packaging may sometimes be recycled along with the card insert inside any card orders to keep it straight; just let me know if you'd like it to all be new.
To save you time, if you'd like the item to be sent directly to the special person, I can wrap it in paper/ send it to them at no extra cost. This could be especially handy for International buyers sending something to someone within the UK - it'll save you a lot of money! If you'd like this, please let me know when you order. If you'd also like a special note inserted, just let me know.
For international shipping, the larger items in my shop will ahave on the outside a basic description of the contents of the package - if you don't want a certain someone to find out what you have ordered, please provide an alternative address to ship to!
Please note that buyers are responsible for any duties or customs charges that may be incurred.
Additional policies and FAQs
Quite Contrary Crafts will never pass on your details to a third party or use them for any reason.
Feel free to get in touch if you've got something in mind that you fancy but can't see it on my page - I'd love to make it up for you!