
Announcement
Check out my second etsy shops for stickers and more https://www.etsy.com/shop/RBQueryArt
All my files come automatic with a commercial use license - that does include create/making items with it to sell (not mass production) there are no extra costs. You can not sell or change the file to sell it as a digital item or claim it as your design. It does need to be a product. For more details read the listing.
Patterns, Cut files (SVG, DXF, EPS, PNG, PDF, Jpeg) and Embroidery files (PES, CSD, EMD, EXP, HUS, JEF, PCM, PCS, PEC, SEW, SPX, XXX, VIP, VP3)
You will find cotton face masks in my shop - for a limited time. Need a special size contact me prior to ordering.
Handmade with Love!
Find me on facebook :-) www.facebook.com/MadeByRBQuery
Custom made military baby, baby & kids toys and things for your home. All Items can be embroidered or customized with an iron on decal with you individual message or name (size restrictions may apply).
All Embroidery & Decals designs are my own design!
Easy to use Iron on (Heat Transfer) Decals - choose your own characters for a great price and create your own shirts, clothes, bags, napkins & everything out of cotton and Polyester!
Custom Request Are Very Welcome :-)
Announcement
Check out my second etsy shops for stickers and more https://www.etsy.com/shop/RBQueryArt
All my files come automatic with a commercial use license - that does include create/making items with it to sell (not mass production) there are no extra costs. You can not sell or change the file to sell it as a digital item or claim it as your design. It does need to be a product. For more details read the listing.
Patterns, Cut files (SVG, DXF, EPS, PNG, PDF, Jpeg) and Embroidery files (PES, CSD, EMD, EXP, HUS, JEF, PCM, PCS, PEC, SEW, SPX, XXX, VIP, VP3)
You will find cotton face masks in my shop - for a limited time. Need a special size contact me prior to ordering.
Handmade with Love!
Find me on facebook :-) www.facebook.com/MadeByRBQuery
Custom made military baby, baby & kids toys and things for your home. All Items can be embroidered or customized with an iron on decal with you individual message or name (size restrictions may apply).
All Embroidery & Decals designs are my own design!
Easy to use Iron on (Heat Transfer) Decals - choose your own characters for a great price and create your own shirts, clothes, bags, napkins & everything out of cotton and Polyester!
Custom Request Are Very Welcome :-)
Items
Featured items
All Items
Reviews
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Cori on Feb 6, 2021
5 out of 5 starsLove it! This is the second cherry pit pillow I have purchased from Rachel. Her craftsmanship is wonderful and she packages every item with love and care. My son falls asleep with his “scribbles” every night. When you heat it up it smells similar to chocolate chip cookies. Yum!! Thank you Rachel!
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Laura on Feb 6, 2021
5 out of 5 starsThis has to be my new favorite scrub cap! My coworkers call me “chef boyardee” because it does look like a chefs hat (which makes work more fun.) However, is it my favorite fit and style for comfort at work. Stays in place well and accommodating for any hairstyle I want under it!
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Cori on Dec 14, 2020
5 out of 5 starsSo cute, and packaged so sweetly!
My son loves it. First thing he said when we opened the package was, “ I’m keeping this forever!”
Thank you ❤️ -
Karyn on Nov 3, 2020
5 out of 5 starsI had a special order and couldn’t find a vendor who was willing to take on the challenge. After speaking with Rachel, she immediately made a sample of my request and we got the project underway. She was timely, organized, and made a high quality product. I’ve already highly recommended her to a few other people. Thanks, Rachel!
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Akvilina on Oct 16, 2020
5 out of 5 starsReceiving my mask made me appreciate small businesses even more. Packet came lovely hand packed and felt so personalized. Enjoying my mask, just wore it to go vote. Thank you!
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BUGS86 on Oct 9, 2020
5 out of 5 starsThis is just what I was looking for! The download was easy to complete and made my project that much easier!
About RBQuery
Handmade with love!
I have been creative since "I am" - due to the great support of my husband I decided to sell some of my creations. Next to my love of sewing stuffed animals & planes, developing embroidery designs etc. and creating new patterns I added my graphic designs for home cutters to the shop. So far this has been a wonderful experience!
Shop members
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Rachel Query
Owner, Creator, Designer
Born and raised in Germany Rachel has been a Kindergarten Teacher until ... One day she met this wonderful American - they got married moved far away from her home. Adopted a puppy and created two wonderful kids. And moved a little more ...
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Juniper
Quality Managment, Assistant, Moral Support
Born in New Mexico Juniper had somewhat of a rough start. Left alone in the high desert with the age of 5 weeks - she had was adopted by Rachel and Brynt. Since then she has been busy doing things. She is very determined in what she is doing.
Shop policies
In early 2012 my husband asked me to create a baby gift for one of his coworkers and I came up with the idea of creating a small version of the plane they worked on. This little plane had a bigger impact than expected and I was requested to make many more in order to give everyone the chance to have one.
Most of my creations are made out of cotton fabric and all ribbons are double stitched to secure them in place. Faces etc. are embroidered to insure your child's safety.
Military, APO & FPO ask for discount!
All Items are designed and created by myself .
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
In the case I send the wrong item and you provide a picture as proof - I will send a return label and as soon as the item arrived I will refund in full or resend upon convo/request.
Custom orders or personalized items are not returnable or exchangeable!!!
Digital Items are not refundable at any time. I will help as much as I can to help to find a solution if needed. Please understand that I can not fix existing computer problems nor can I explain how to use the new purchase of your equipment.
NOTICE: I ship via USPS with a Tracking #. Once it leaves my hands, the burden of delivery is with the USPS. If the product is not delivered by USPS, you will need to contact USPS (NOT Me) to track down delivery status. If you want delivery confirmation and insurance added, you will be charged for additional USPS fees. Please convo for details. I will NOT refund your money if USPS lost your package.
Please make sure that you add your correct shipping address - after your purchase it will be send to the address you left with your billing/shipping information. Shipping errors that are based on wrong addresses will not be reimbursed. Resending will result in additional shipping fees!
Please contact me via convo.
Payment
Taxes will be collected for certain states via Etsy I collect CA tax.
International buyer - Etsy collects VAT for the shop - this will go to them (Etsy/Country) not to me.
Shipping
You can always add insurance to your order just let me know prior to ordering that you would like to use this option.
If the shipping address is different from the address provided through Etsy, please contact me right after your purchase. Your purchase will be send to the address provided. If you entered the wrong address or did not change it prior to purchase nor notified me - you will be in charge of resending returned items. If the item was send to a wrong address provided by the buyer and was not returned by USPS - I will not create and resend it a second time for free.
International buyers. Customs, tax and unexpected additional shipping charges are up to the buyer.
I use USPS to send your purchase with tracking.
If you ordered the wrong item please let me know, I would be happy to make any changes for you. Again, if you have any problems, please contact me – your satisfaction is a priority!
NOTICE: I ship via USPS with a Tracking #. Once it leaves my hands, the burden of delivery is with the USPS. If the product is not delivered by USPS, you will need to contact USPS (NOT Me) to track down delivery status. If you want delivery confirmation and insurance added, you will be charged for additional USPS fees. Please convo for details. I will NOT refund your money if USPS lost your package.
Please make sure that you add your correct shipping address - after your purchase it will be send to the address you left with your billing/shipping information. Shipping errors that are based on wrong addresses will not be reimbursed. Resending will result in additional shipping fees!
Please inquire about international orders via Etsy convo in English or German
Additional policies and FAQs
GDPR
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom embroidery or a custom item I will sew), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU
This is a US business and I do not transfer any personal information.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Rachel Query , am the data controller of your personal information. If you have any questions or concerns, you may contact me at rachelbquery [!at] gmail.com. Personal address will just be send to EU customers upon request.
*If you use this address to contact me for anything other than mentioned above I will use every legal measure possible!