RCHgifts

Personalized Engraved Gifts

Pittsburgh, Pennsylvania
|
| 52,525 Sales | 5 out of 5 stars 5 out of 5 stars

RCHgifts is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Please refer to estimated delivery dates under 'Shipping & policies' in each item's listing. We are unable to guarantee a specific delivery date on the behalf of the USPS, FedEx or UPS. Please allow time for us to carefully create your item(s), and for the carrier to deliver your package.
Thank you!

Our items make great gifts for weddings - anniversaries - engagements - new homes - corporate - holidays - sports - birthdays - just because!

We strive to make the best, unique personalized gifts at affordable prices.

U.S. Customers can now enjoy FREE SHIPPING on any order of $35 or more!

Retailers, Want to sell our products in your brick and mortar store or even in your own online store? We can help with that! Contact us today with your references and we can set you up to access our exclusive wholesale section of engraved items or for a quote on a specific item from our retail catalogs. We look forward to hearing from you!

Announcement

Last updated on Nov 22, 2022

Please refer to estimated delivery dates under 'Shipping & policies' in each item's listing. We are unable to guarantee a specific delivery date on the behalf of the USPS, FedEx or UPS. Please allow time for us to carefully create your item(s), and for the carrier to deliver your package.
Thank you!

Our items make great gifts for weddings - anniversaries - engagements - new homes - corporate - holidays - sports - birthdays - just because!

We strive to make the best, unique personalized gifts at affordable prices.

U.S. Customers can now enjoy FREE SHIPPING on any order of $35 or more!

Retailers, Want to sell our products in your brick and mortar store or even in your own online store? We can help with that! Contact us today with your references and we can set you up to access our exclusive wholesale section of engraved items or for a quote on a specific item from our retail catalogs. We look forward to hearing from you!

Items

52525 Sales

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All Items

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Ryan Hall

Contact shop owner

Ryan Hall

Reviews

Average item review
5 out of 5 stars
(8941)
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About RCHgifts

Sales 52,525
On Etsy since 2014

More than a gift shop.

RCH Gifts is a unique, high performance engraving business located in Pittsburgh, PA. We can handle any size order needed all while maintaining our fast processing times we have become known for. Quality is also very important to us here and we will not settle for anything less. We have since upgraded to the best American made equipment to make sure this is all possible. Our products make great gifts for Weddings - Anniversaries - Engagements - New Homes - Corporate Gifts - Holidays or just because you want to give a unique gift with a personalized touch! Be sure to check out our other shop here on Etsy (BigYellowBridges) for more unique gifts.

Shop members

  • Ryan Hall

    Owner, Operator, Designer

  • Jade Hall

    Assistant, Shipper, Customer Service

Shop policies

Last updated on May 9, 2022

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

PAYMENT:

RCH Gifts accepts payments from any major credit card, PayPal and Etsy gift cards.

Packages will not be sent until the payment has been received. If payment has not been received on the fourth day, the transaction will be cancelled.

A standard packing slip will be included with your order, if you are sending it as a gift and would like a gift receipt without the price on it select “mark as gift” at checkout.

If you are having issues with your transaction, please do not hesitate to contact us. We will work with you to accommodate your needs.

Shipping

SHIPPING:

Your package will be sent to the address you provide on your order. If you entered the wrong address we will need to cancel your order so you can place a new one with the corrected address. Please make sure all information is accurate and complete. Packages that are returned to us (which can take weeks) due to incomplete or incorrect addresses will be sent back out only after you purchase the “Re-ship My Item” listing along with an updated address.

You will receive a tracking number along with your shipping notification. Once your package is in possession of the carrier (USPS, FedEx, etc.) we have absolutely no control over shipping delays/damage/lost items. If we have confirmation (either from the carrier or photo evidence) of damaged or lost items, we will send you a replacement or refund. Please be patient with this process as we may need to communicate with the carrier for confirmation.

In addition, we cannot guarantee a specific date of delivery. We process orders in a timely manner and ship them by their “ship by” deadline unless we have communicated any issues to you. Delivery estimates are estimated based on *timely* delivery by the carrier. They are not a guarantee.

If you select our Priority shipping upgrade please note that this speeds up TRANSIT time only, our posted processing times will remain the same, as our items are made to order.

We cannot be held responsible for your package once it is marked “delivered” according to tracking information.
If your item has been marked “delivered” by the carrier and you did not receive your package, please contact your local post office if it does not appear in a day or two. If mail theft is suspected we will NOT replace your items. You must file a report with the USPS. We cannot ensure the safety of your package.

We STRONGLY recommend adding Delivery Confirmation at checkout if your mailbox is in an unsecured location, shared mail receptacle, you are not home when your mail is delivered or you placed a large/valuable order. This is a very small fee by the postal service to ensure that your package is directly handed to you, requiring your signature.

Additional policies and FAQs

Processing times:

Your item will ship on time as listed in that specific items description. RUSH OR PROOF DEMANDS WILL NOT BE ACKNOWLEDGED AND MUST BE PURCHASED. In order to maintain a steady workflow we do not send photos of your item or proofs. If a digital proof is needed it can be purchased from the proof listing in our shop and will fall under the processing time for the proof.

https://www.etsy.com/listing/225312546/digital-proof-file?ref=shop_home_active_1&frs=1&crt=1

If a rush is needed a $15 rush fee can be purchased from our shop and we will put you in front of the line.

https://www.etsy.com/RCHgifts/listing/237690025/rush-my-item

ADDITIONAL:

Once an order is placed it is sent into processing in as little as 24 hours. There will be absolutely no changes made after this time. Please check all spelling and punctuation when ordering or purchase the digital proof so you can view your engraving beforehand.

By placing the order, you agree to this policy.

QUALITY:

We take quality very seriously, we will not send an item unless we are 100% happy with it. If you have any issues with your product upon its arrival please don't hesitate to let us know.

FEEDBACK:

your feedback is important to us. We rely on "word of mouth" so if you are happy with your purchase please pass the word along so we can continue to do what we love!

More information

Last updated on May 11, 2022

Frequently asked questions

How do I provide info for personalizing?

On the items page you will see the personalization box where your info can be provided. For multiples, please provide in a list format.

Do you accept custom orders?

Yes! Please message us BEFORE buying the product and we will work with you on your custom order.