Handmade Polymer Clay and Wood burn Creations
RFColorfulCreations' Shop Policies
I'm glad you could stop by and hope you will browse through my shop of colorful polyclay and woodburned creations.
* I accept Paypal as secure payment. Paypal accepts all major credit cards.
I also accept Direct Checkout through Etsy which accepts all major credit cards.
I also accept Etsy Gift Cards.
* Credit card customers: you do not need a Paypal account to pay via Paypal. Just click the payment button and you have the option to pay with a credit card without signing up for Paypal.
Custom orders are paid in full before starting them.
Shipping charge is a estimated charge. If these charges have been overestimated by more than $1.00, I will promptly refund the difference to your account.
If more I will absorb the difference. Or you can also inquire about shipping charge before purchasing. All purchased items are shipped via USPS mail ( first class, priority or parcel) and will be shipped within 3 business days of payment receipt. I do get delivery confirmation that provides me with the date and time your item was delivered. This is for safety of us as sellers and you as buyers. Insurance is not included in the shipping costs. Insurance on your purchase is optional.
I SHIP INTERNATIONALLY. PLEASE CONTACT ME FOR SHIPPING PRICE.
Any and all customs or duty fees are the responsibility of the buyer. These are not in my control and I have no way of knowing when or if they will be imposed or how much they might be. For information you should contact your local customs agency.
I offer combine shipping. Contact me first for shipping charge.
Refunds and Exchanges
I hope you will be happy with your purchase. If you are unhappy for any reason you may request a refund or exchange, contact me first for authorization within 7 days of receiving your purchase. The item must be returned in the original condition and packaging. The buyer is responsible for the return shipping costs. All quartz movements are garanteed for 9 mos. You can contact me at creations9818 [!at] aol.com or through Etsy conv.
***The customer is responsible for shipping costs on returns and exchanges.
Please note that each piece is given extreme time and attention in both production and in packaging
Additional Policies and FAQs
Custom orders are always welcome. Feel free to convo me and I can see if I can make it up for you.
All custom orders are paid in full before starting. There maybe an additional charge for custom orders.
If you are purchasing a gift and need it sent to a different address just convo me that information. Need gift wrapping, card ? No problem !
Please convo me with ANY and ALL questions
Last Updated December 12, 2014