RK Bead Creations
RKBeadCreations' Shop Policies
Welcome to RK Bead Creations! I am RK Welch and I love creating with beads. My objective is to please my customers with the quality and creativity of my pieces. Enjoy!
I accept payments with Direct Payment via credit card and PayPal. Direct Payment is the fastest way to place and receive your order. If I do not hear from you or receive payment within five days, I reserve the right to cancel the sale and re-list the item.
Shipping is USPS first class mail within two days of payment. My shipments are packaged carefully and the items are padded so your purchases arrive safely.
International purchases are shipped international first class mail. Please allow 30 business days for delivery depending on your location and local customs standards. Since tracking is not available on international orders, and some countries have often delayed deliveries of packages, my responsibility for delivery is complete upon acceptance by the United States Postal Service.
Import duties, VAT , any other taxes or fees are the responsibility of the purchaser.
If you would like insurance, priority, or express mail, you must contact me before purchasing the item and I can adjust the shipping costs for you.
-- Standard Shipping usually takes from 3 to 5 days on US shipments.
-- Priority usually takes 2 to 3 days of US shipments
Refunds and Exchanges
If you are unhappy with an item that you have received, you may return it (WITHIN 10 BUSINESS DAYS) for a full refund, minus shipping charges. (Ten business days means you must have the item placed back in the mail to me within ten days -- Sunday is not considered a business day -- and supply a tracking number). A tracking number is required and must be emailed to me for all returns.
If the package is damaged upon arrival, you must report it to the Post Office or carrier.
I work hard to make sure all of my customers are happy - please do not hesitate to contact me with a concern or a question.
Last Updated February 23, 2015