ROXsince1987

Beautiful and Functional Products for All!

Announcement    Wow! Is it really fall? Time to get those beautiful handknits and warm things for the cooler temperatures! Free shipping for our US customers! What can I make for you?

Announcement

Last updated on Sep 22, 2021

Wow! Is it really fall? Time to get those beautiful handknits and warm things for the cooler temperatures! Free shipping for our US customers! What can I make for you?

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roxsince1987

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roxsince1987

Reviews

Average item review
5 out of 5 stars
(24)
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Quality 6 Shipping 7 Customer service 2

About ROXsince1987

Sales 187
On Etsy since 2015

It all began after a cross-country bicycle trip...

Back in 1987, I was working at a full time soul killing job. I decided it was time for change, and my loving husband agreed wholeheartedly! I gave notice, we packed our possessions into a storage unit and started riding our bicycles across country. Best decision ever! After four months of riding and visiting, we returned to the desert southwest.
I have been sewing since I was around 5. The usual beginnings: Barbie doll clothes! I taught Max to sew when we met. Both of us share a love for detail and fine workmanship; and this is what we put into every product we create! Our favorite bike shop asked where we got the bags and clothes we used and when we explained that we made them; we were officially in business. Over the years our focus has been on cycling, but we never lost touch with backpacking and making custom products. We have experience in pattern making, couture clothing and dyeing. We have a fun life and we pass on our love of what we do in each item that goes out the door! It's all made in America, and we try to use US sourced materials as much as possible. We do not cut corners. Our products last! It is of increasing importance to a lot of people these days, so, I want to add that our work shop is a smoke, perfume and pet free zone!
It has been an amazing journey. We realize and are thankful that we haven't had a "real" job since 1987.
Thanks for reading and we hope you find something you like in our shop; if not, let us create something uniquely you!

Shop members

  • Roxy and Max

    Owner

Shop policies

Last updated on April 13, 2020
HI! Thanks for stopping in! All of the items in our boutique were made in the USA by myself or my hubby. We are cyclists, and you'll find a lot of cool products we use in our rides and adventures!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
All new, unused, stock product may be returned within 21 days for a full refund, less shipping. My cost of shipping will be deducted from returns that originate with free shipping. Unused means exactly that! No perfume transfer or smoke aromas! If I can launder the item and restore it to new, I will do it. Otherwise there will be a restocking fee. If we made a mistake on your order, we will refund the shipping as well. There are no refunds on custom items.
EXCEPTION: NO refunds or exchanges on the cotton face masks due to health concerns. Thanks for your understanding!
Payment
We accept payment through the Etsy checkout, so all major credit cards and Etsy gift cards. PayPal is also accepted. Taxes will be added to Arizona orders. Custom creations must be paid in full in advance, and as it is custom there are no refunds or returns.
Shipping
We use USPS First Class mail for free shipments. Priority or Express Mail are available if you need the item quicker If there is another method which will work better for you, ask! Insurance and signature release will be added to orders over $100.00USD.
Additional policies and FAQs
All custom creations must be paid in full in advance and are non-refundable. Our 27+ years of experience in custom work will guide you and ensure that we fulfill your vision.
Privacy
We do not keep, use or share your personal information. Really, that is it. Never, ever.