Announcement   Running Tides shop is all about SUPPLIES for our customers.... with the craft supplies they desire. We carry an extensive line of Cast Iron Metal Ware, Sea Shells, Sea Glass, Life Preservers, and a whole lot more. Please search our site and if you have any questions or need a certain quantity please inbox us and we will get back with you within 24 hours. Thanks in advance for your interest in our store.

Announcement

Running Tides shop is all about SUPPLIES for our customers.... with the craft supplies they desire. We carry an extensive line of Cast Iron Metal Ware, Sea Shells, Sea Glass, Life Preservers, and a whole lot more. Please search our site and if you have any questions or need a certain quantity please inbox us and we will get back with you within 24 hours. Thanks in advance for your interest in our store.

Runningtide

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Runningtide

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Shop policies

Last updated on March 30, 2016

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
  • Check
Payment
We except PayPal. Alternately, you can mail a personal check to the following address. When the check has cleared, we will ship your purchase. Or, you can send a money order purchased from a United States Post Office.
Please note, the items you want to purchase, Running Tide, and your name on your payment method. Include contact info if we have any questions.
Thank you.
W. Austin, 420 Elaine Drive, Woodville, TX 75979
Shipping
All domestic (United States) shipping is Free! We ship within 24 hours of payment. We will notify you if there is any delay. Packages are shipped through the post office or through FedEx. Tracking is available through a link with your purchase. Your package is insured through the shipping service used.

Please be sure your address is correct in Etsy and PayPal, as we no longer change addresses. If we receive your package due to insufficient address, we will automatically issue a refund.

We ship most items Internationally. If you do not see an option for International Shipping, please contact us. We are restricted from selling certain sea life items Internationally.

International buyers, please note that you are responsible any customs or import related fees or delays. We have no control over these matters. We are not responsible for any delays associated with your customs office.
Refunds and Exchanges
The whole order must be returned for credit. You can not pick and choose which shells you would like to keep and send the rest back.

We guarantee our products 100%. If a product arrives damaged due to the shipper, you may file a claim with such. If a product arrives damaged due to our error, we will correct it. If you receive a product, that is not what you ordered, please contact us. We will either replace it or refund it.

If you receive a broken or wrong item, we will gladly pay the return shipping fee. However, if you decide you do not want the item, you will be responsible for the return shipping fee as well as a 20% restock fee.

We will deduct these fees from your refund. Please contact us, as many returns can be handled with a picture of the problem. In most cases, we do not require a return for a broken item. Thank you.

If you do not like the mix of product, you must return the whole purchase for a refund. You can not take out the pieces you want and return the rest for refund.

On all matters, please convo us. We want you to be happy with your purchase.
Additional policies and FAQs
We do not sell specimen shells. We are restricted form selling certain sea life items Internationally. Some countries may have restrictions on importing sea life. Please check with your customs office before purchasing any sea life.