RaajMa

Indian Fabric By The Yard, Sari Scarves, Silk Dupioni

Mumbai, India · 1106 Sales

RaajMa

Indian Fabric By The Yard, Sari Scarves, Silk Dupioni

Mumbai, India 1106 Sales On Etsy since 2009

5 out of 5 stars
(485)

Announcement   Buy Unique Indian Cotton Sari Fabric By The Yard, Dupioni Silk Fabric, Sari Scarves, Block Print Fabrics, Vintage Jewelry, Glass Miniatures, Jewelry Supplies, etc.

Features of our customer service:
1. All your queries are answered within 3 hours and sometimes even in minutes!

2. We know our products from inside and out. You can ask us any product related question and you will get accurate answers.

3. Many times, we all are confused about our buying decisions. At such times, we offer you our expertise and support. We are with you at every step: right when you enter our shop, window shopping, during actual purchase and even after the sale of our product.

4. Very few people know that we were professional mystery auditors for several years. Hence, we know and can distinguish a good and poor service. We know exactly what our customers want and how to deliver that to them effectively.

5. Women shoppers are our major clientele. We understand they need to feel important, cherished, treasured and validated. Many people hear what you say but we listen to what you say. We know how to pamper you and make you feel valuable.

Some of the feedback left by our satisfied customers:

"Is there such a thing as a 6-star rating??!"

"This seller offers beautiful merchandise, helpful information, and personal caring. I am a return customer with this second order, and Mamta has delivered perfection once again! I am proud to showcase her fabrics in a location far across the ocean from her location and will gladly spread the word of her excellent customer service. Thank you, Mamta, for my custom order. I'll be back!"

"So beautiful!! The colors are so outstanding~~~ The work on this material you won't find anywhere else. The workmanship is exceptional.. I'm still in awe from opening the pkg."

"This is our 2nd purchase with them. Superb products, best customer service & got it very fast. We will be back for more soon."

"Absolutely beautiful fabric. Amazing customer service. I asked a question and received a reply incredibly fast. Mr. Motiyani worked with me and had my order out immediately. The shipping from India to the US very quick. This is my first stop now when I need silk. Thank you, Mr. Motiyani, and to anyone considering purchases from him, you will not be disappointed."

"Informative, honest, ultra-helpful. Buy with confidence from this seller. Immediate replies given to queries, items sent without delay and packaged with care."

"These sellers are awesome people, so helpful in my fabric choices, and the packaging was wonderful. Shipping...you won't believe it, my package only took 7 days from India! Really fab karma:)"

"Beautiful fabric, fast shipping & very helpful staff. Thank you for all your help!"

"The BEST seller ever! Knowledgeable, helpful, patient, friendly, attentive, professional. Plus, incredibly beautiful merchandise! This buyer will return again and again and again...!"

"A very enjoyable experience. A true find. I highly recommend it to anyone who loves fabrics and creativity."

"..Fast delivery well packaged great quality beads thank you so much!!"

"Such a great piece of fabric. great printing...just seamless..."

"Very cute appliques, can't wait to throw them on some costuming."

"Very beautiful fabric, very well wrapped and fast shipping, thank you so very much, I appreciate the care in sending my fabric, Sincerely, K. Taylor - Canada"

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More than 1000 satisfied customers!

Announcement
Last updated on Jul 22, 2016

Buy Unique Indian Cotton Sari Fabric By The Yard, Dupioni Silk Fabric, Sari Scarves, Block Print Fabrics, Vintage Jewelry, Glass Miniatures, Jewelry Supplies, etc.

Features of our customer service:
1. All your queries are answered within 3 hours and sometimes even in minutes!

2. We know our products from inside and out. You can ask us any product related question and you will get accurate answers.

3. Many times, we all are confused about our buying decisions. At such times, we offer you our expertise and support. We are with you at every step: right when you enter our shop, window shopping, during actual purchase and even after the sale of our product.

4. Very few people know that we were professional mystery auditors for several years. Hence, we know and can distinguish a good and poor service. We know exactly what our customers want and how to deliver that to them effectively.

5. Women shoppers are our major clientele. We understand they need to feel important, cherished, treasured and validated. Many people hear what you say but we listen to what you say. We know how to pamper you and make you feel valuable.

Some of the feedback left by our satisfied customers:

"Is there such a thing as a 6-star rating??!"

"This seller offers beautiful merchandise, helpful information, and personal caring. I am a return customer with this second order, and Mamta has delivered perfection once again! I am proud to showcase her fabrics in a location far across the ocean from her location and will gladly spread the word of her excellent customer service. Thank you, Mamta, for my custom order. I'll be back!"

"So beautiful!! The colors are so outstanding~~~ The work on this material you won't find anywhere else. The workmanship is exceptional.. I'm still in awe from opening the pkg."

"This is our 2nd purchase with them. Superb products, best customer service & got it very fast. We will be back for more soon."

"Absolutely beautiful fabric. Amazing customer service. I asked a question and received a reply incredibly fast. Mr. Motiyani worked with me and had my order out immediately. The shipping from India to the US very quick. This is my first stop now when I need silk. Thank you, Mr. Motiyani, and to anyone considering purchases from him, you will not be disappointed."

"Informative, honest, ultra-helpful. Buy with confidence from this seller. Immediate replies given to queries, items sent without delay and packaged with care."

"These sellers are awesome people, so helpful in my fabric choices, and the packaging was wonderful. Shipping...you won't believe it, my package only took 7 days from India! Really fab karma:)"

"Beautiful fabric, fast shipping & very helpful staff. Thank you for all your help!"

"The BEST seller ever! Knowledgeable, helpful, patient, friendly, attentive, professional. Plus, incredibly beautiful merchandise! This buyer will return again and again and again...!"

"A very enjoyable experience. A true find. I highly recommend it to anyone who loves fabrics and creativity."

"..Fast delivery well packaged great quality beads thank you so much!!"

"Such a great piece of fabric. great printing...just seamless..."

"Very cute appliques, can't wait to throw them on some costuming."

"Very beautiful fabric, very well wrapped and fast shipping, thank you so very much, I appreciate the care in sending my fabric, Sincerely, K. Taylor - Canada"

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More than 1000 satisfied customers!

Raju Motiyani

Contact shop owner

Raju Motiyani

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About

Unique Indian Fabric By The Yard, Vintage Jewelry, Sari Scarves & Jewelry Supplies

Shop For Indian Fabric Like Designer Sari Fabric, Silk Dupioni, Block Print Fabric, Khadi, Sari Scarves, Jewelry Supplies, Glass Miniatures & Other Unique Indian Handmade Items.

We Have Been Mystery Shoppers For Years And So We Know How To Provide Excellent Customer Service To All Our Customers. Most Of The Time, You Will Get A Reply From Us For Your Query Within 3 Hours of Your Query.

Anybody Can Make Money, Which Is Very Simple. We Are Here To Build A Relationship With Our Customers. We Like To Walk An Extra Mile For You To Make Your Experience With Us A Delightful One!

Mamta & Raju
India

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Shop members
  • Raju Motiyani

    Owner, Supplier, Shipping

    Supplier of fabrics & other rare items.

  • Mamta Motiyani

    Owner, Maker, Designer, Curator, Designer, Photographer, Supplier

    Designer of creative items, supplier of fabrics & supplies required for crafters.

Shop policies

Last updated on June 8, 2016
Welcome to our store at RaajMa. Here, you will find unique and beautiful India products like fabrics, jewelry supplies, vintage items, etc.

Please read our shop policies carefully before buying any item/s from our shop. This will avoid any kind of misunderstanding and costly mistakes. Our shipping and refunds policy is designed in such a way to make your experience a better one.

If you have any query about our product, you can ask us a101 questions and we will reply each of your question with equal enthusiasm. We want to ensure that you are fully informed before you make a purchase from our shop.

Anybody can make money, which is very simple. We are here to build a relationship with our customers. We like to walk an extra mile for you to make your overall experience with us a delightful one!

Accepted payment methods

Payment
Payment Methods:
Currently, we accept all payments only through Paypal. Paypal is a online payment process company. There is no fee to the buyer when you make a purchase. You can process your e-check or any other credit card through Paypal.
Shipping
Where we deliver:
We are located in India and ship to practically any part of the world except APO/FPO and DPO* addresses. For that matter, you may consider providing your relative/friend's address of that country and then you may ask your friend to forward that package to your country.
* (APO- Army Post Office, FPO- Fleet Post Office, DPO- Diplomatic Post Office)

Processing Times:
The merchandise that we have in the stock is usually shipped within 1 to 3 business days. Most of the times, we ship your package on the same day itself if possible.

It usually takes anywhere between 7- 20 business days# for the package to reach you once it is posted. If there are holidays in between, it may take some more time to reach to you.

Shipping Turnaround Time:
# Below is the ESTIMATED delivery times, based on the experiences of our past buyers from different countries. The actual delivery time of your particular package may vary which you please note.

Countries No. of business days

United States 7 to 15 days.
United Kingdom 6 days flat
Canada 15 days flat
Europe 12 days flat
Australia 9 to 15 days
Hong Kong 10 days flat
India 4 days flat
Other countries 15 days flat

Important note for our US customers:
Currently, USPS.com is unable to provide tracking status on their website for international packages of several countries. However, their delivery efficiency has remained the same. We hope that to see this issue resolved by them very soon. You get the tracking status from Indian post office only till your package has left India.

Most of our customers receive their packages on time. There could be a few exceptions when the delivery might be delayed for reasons like holidays, etc. In that case, we request you to be patient. We assure you that registered airmails are never lost in transit. In an unlikely situation, if you still do not get your package with 30 days of the shipping date, then please first get in touch with us on the 31st day. We will try our best to offer you the resolution from our end.

Shipping Cost:
Our shipping charges includes high quality packaging material, small handling cost and other miscellaneous charges. We choose the best reputed courier services who also offer us economy rates. Additionally, we offer you shipping with tracking service at very affordable international rates. We provide you with a tracking number which you can track from our own country's postal website (except USPS which is currently not providing tracking service for several countries including India). It may take a few days to show the movement of your package on the website, so please be patient!

Express Shipping:
If you want the item by express mode like DHL, FedEx, please email us before placing your order. We will calculate the cost and reply to you. This option is worthwhile, if you want a thing from our store urgently or if the value of the merchandise is high.

Your Package:
Your package is shipped safely and securely. We know that in many countries, the climate is harsh due to snow, rain, storm, etc. Your item is packed in such a manner that it can travel the globe twice without any external damage. We pack it aesthetically and with utmost care to ensure that your order is delivered to you properly.
Refunds and Exchanges
Refunds:
All the refunds and cancellations are at our sole discretion. If we find that the claim is genuine, proper and meets our below guidelines, only then refund or exchange can be possible. Please understand that currently we accept payment only through PayPal. In India, PayPal withdraws its balance on the same day to our banks. Hence, it may take a few days to initiate a refund until we make another sale in our shop of that value. We suggest that you either go for an exchange for the same amount of purchase.

Items Lost In Transits:
Registered merchandise with tracking rarely gets lost in transit. So be rest assured! In the unfortunate even of items lost in transit or held by customs are things beyond our control and are not eligible case of refund. If required, we will be happy to show you the receipt of shipping to ensure that the item was really sent to you.

We also ship to the address provided by you in Etsy invoice and not as per PayPal address. It is your responsibility to give us your full name, company name, if applicable, complete and accurate postal address along with state, country and zip/postal code.

Customs Handling Issues:
Please check your country's custom policies before buying an item. We will not be held responsible if custom holds or confiscates certain items. Please note that it is your responsibility and liability to pay for any custom duty, octroi or other charges as per your country's law.

Damaged Products:
All fragile and delicate products like paper crafts, shells, earrings, beads, etc that you order from us are aesthetically wrapped either in a box or neatly bubble wrapped with multiple layers around the package. In spite of our utmost care of handling, it may be possible that during customs examination, the product is mishandled. If that is the case, you can convo us immediately. We would require a good clear picture of the damaged product/s sent to us and we would see what the best we can offer you from our end.

Return Shipping:
In any case, you have to return us the purchased merchandise in the original condition before we issue any refund. You will have 7 business days to inform us above any issues after your receive your package. All the return shipping and handling cost will be borne by the buyer. Please provide us with the tracking number without which we cannot offer any refunds. All the refunds will be made on actual cost of the product less shipping cost.

Before Refunds Process:
Please send us a message/convo along with your full name, address, order/transaction id, date of purchase and detailed reason for the return. In any case, you will have to first contact us before you send the merchandise. Once we receive the merchandise sent by you, we would proceed towards issuing you the refund/exchange as mutually agreed. We also provide you with the return address only after we acknowledge the issue and is mutually agreeable.

Cancellations:
Please note, if for any reason, you decide to cancel your order, please send us a message/convo immediately or within 1 hour from the time you made the purchase. We try to ship your package on the same day. Hence, it may be possible that we have already dispatched your package. In that case, we were helpless and you have to return the merchandise at your own expense. Any charges or fees will then be borne by the buyer. We don't want that happen to you. Hence, please make an informed decision before you make a purchase.

We also reserve the right at our sole discretion to refuse to deliver to certain countries or buyers for one or several reasons.

Custom Orders:
Bulk/ Wholesale order, custom order or made to order, swatches, samples, ribbons, trims and fabrics that are once cut WILL NOT be replaced, exchanged or cancelled under any circumstances as it become useless to us and cannot be sold again.

We encourage our buyers to first buy a small quantity to test the quality, etc before you place a large order with us. Custom or wholesale orders are charged upfront in full amount. After it is agreed, we place the bulk order with our merchandise and pay from our pocket. If you then change your mind or do not make immediate payment, then we incur a loss and not to mention the frustration.

We DO NOT offer refunds for any items bought from our shop based on pictures, title or description, etc. Please understand that you're buying goods online, so some differences are likely to occur. We try our best to provide best pictures, proper title, color description, design description so you can get a clear picture of the real item. We try to take the best digital pictures, but monitor settings on different computers can vary so we can't guarantee that the item you get will look exactly the same as seen on your computer.

Sale or Discounted Products:
Items bought under sale, clearance, promotions, discounted cannot be exchanged, refunded, returned or cancelled.

Notice Left/ P.O.Box/ Items Unclaimed:
In some cases, when a P.O.Box address is provided, it would be your responsibility to collect your package from your local/regional postal office at the earliest once it reaches there. In other cases, a notice will be left by your postal staff if you are not at your residence/office.

In that case, you have to approach, call or email the postal office for re-delivery. In case, you do not pick up or schedule for re-delivery with the given time, then it is possible that your postal office may mark it as, 'Unclaimed'. In that situation, your package is returned to us and we get it after 2 months or so. We are always concerned about your package and track each and every package from our end, too. We also request you to inform us by email or convo once you receive your shipment.

Your Feedback & Communication:
We make every efforts to make you happy as a customer. If you are unhappy about any aspect of our goods/service, then please communicate with us before you proceed to leave any negative feedback or open a case with Paypal/Etsy.

We understand that it might be frustrating for you if you are not somehow not happy with our product or services. Yet, we request you to use common courtesy and give a benefit of doubt to us so that we have a chance to correct the situation.

If you are happy with your purchase and our service, it will make our day if you leave detailed positive feedback with 5 stars rating for our shop.
Additional policies and FAQs
Wholesale/ Bulk order:
The prices of all our products are already competitive and cannot be negotiated. However, if you are interested in placing a bulk/wholesale order, then we can offer you an attractive discount as mutually agreed. We can also provide you with some more discount if you buy it from our own website (www.MamtaMotiyani.com). In market places, we incur fees and other charges. We can pass that benefit to you if you solicit the business from our website. It is your choice after all.

You are under no obligation to buy what you request from our shop. Yet, as a common courtesy, we request you to at least inform us that you are no more interested in buying that item. Any specific reasons for the same would be appreciated. When you ask us to find any specific color/design, etc, we go out of our way for you to find that. We do not let you know that it takes our time, efforts and energy and we do not expect you to pay anything for it. But, we just want you to thank us for the efforts and time if you decide not to buy at that time.

Monitor Resolutions Settings:
In spite of taking best digital photographs, there are certain colors like red, green, blue (RGB) which have a tendency to show different shade when clicked through a digital camera. For instance, shades of red like carmine, chestnut, dark red and rosewood look similar. In the same manner, it is very difficult to distinguish shades of blue like azure, dodger blue, true blue and brandies blue. However, as mentioned above, to avoid the misunderstanding, we also mention the exact color with the product description as far as possible.

Samples/Swatches
At present, we have discontinued to offer free fabric samples. However, do not despair. You can still buy minimum 1 yard if it is a fabric or 1 item if it is a handmade item. However, we do not give any guarantees that the said product will be available for sale the next time you come to our shop. All our products are fast moving goods. Even if we outsource it for you then it might be that there might be some variations. For example, the color/design/width/quality of fabric might be slightly different as it come from different dye lot or altogether different merchandise. This is a universal fact that every fabric and handmade lover knows.

Fabric Quality
We sell saris and other fabrics by the yard. In general, Indian cotton saris are semi-transparent, sheer, gauzy and lightweight. Second, dupioni fabric have tendency to show slightly different shade when seen in different lights. There are also certain handmade items that we sell in our store like khadi, kalamkari, paper mache, custom hand printed fabric, etc.

Fabric like khadi/ kalamkari/ bagh print are 100 per cent handmade or hand printed and hence there might be some unevenness about its print, texture, etc. To an untrained eye, these might look like defect. But those who know and have used such products are aware that is the charm of these handmade authentic items. We offer a generous cut of about an inch extra on your fabric if it is more than 1 yard at our discretion.

Quality Inspection:
When you order any fabric from us, we inspect inch by inch of that fabric for any flaw or defect before we dispatch it to you. This type of quality inspection ensures that you get only the best and nothing less. You pay for high quality fabric and we make sure that you are 100% satisfied with its quality.

Item Condition:
Unless otherwise specified in our listing, all our fabric and other items are brand new and unused. We do not offer vintage/ old/ used/ recycled saris or other fabric in our store. A vintage sari or fabric is obviously a used and old. It might have been worn or used by a person for over a long period. It is our principle to offer our customers only new fabric which are free from other people's energies. This is the philosophy of our store which I hope you will appreciate it.

Vintage Items:
All the vintage items in my store are personally and individually cleansed by me. I believe that these vintage stuff carry the energy of its owner(s) which might be good or bad. I charge them with Reiki to clear any negative energy and recharge it with positive universal energy. Later, I keep them in moonlight/sunlight on appropriate lunar/solar phases for further cleansing. I also try not to physically clean or wash these vintage items. I am aware that vintage collectors like you prefer to have these items in its original condition.

Product Photography
Often, we use models (real and virtual) to showcase our products. Sometimes, to show you the intricate details of the product, we take close-up pictures to give it a dramatic look. As a result, it is possible the product may appear larger to you when actually it is not. That is the reason, we state appropriate and approximate dimensions of all our products wherever and whenever possible. You are suggested to read the actual measurement in the listing description before you any item. If you have any confusion, please first ask us your questions and then place your order.

Warranty or Guarantee:
We provide no guarantees or warranties on any of our products unless specified otherwise. We reserve to change or modify any of our shop policy without any notice at any time. Please note that by buying any of our items, you're agreeing to our terms and conditions mentioned in this entire policy section.

Thank you for your patience and understanding.