My first goal is to make my customer happy.

I try to take the most accurate photos of my pieces possible, but I realize that different monitors display colors a little differently. So please pay attention to the dimensions and descriptions. Please let me know if your purchase is not what you expected.
For sanitary reasons, earrings are NOT RETURNABLE. Please make sure you understand the details of this listing before purchasing, and feel free to ask me any questions. I'm more than happy to help!

For any other purchase, Returns and refunds are accepted within 3 days of initial arrival to you, no questions asked. The refund will be for the price of the item - minus the shipping cost. The item must be mailed back to me in the same condition it was in when it was sent by me.

Custom orders cannot be returned. See additional information below.

I only accept Paypal. The payment is expected after you commit to buy, unless you contact me and other arrangements are made. I'll be glad to reserve an item for you, just convo me.

Note: you do not need a Paypal account to submit payment with a credit card. Paypal will also process a limited number of credit card purchases even for non-members. To pay using credit cards via Paypal when you don’t have a Paypal account:
--At check out, confirm your address.
--Choose Payment Method as PAYPAL. (later they will ask for your Credit Card info)
--Click on “Pay with PAYPAL”. (Ignore the box that asks if you have a Paypal acct.)
--Now fill out the section that asks for your credit card info.


Checking out Guide for new buyers:
http://www.etsy.com/help_guide_checkout.php

Your order will be processed and shipped within1-2 business days of payment.
All orders are shipped via First Class through the US Post Office.

If you need a faster or different method, convo me and we can discuss options. Please remember, faster methods will incur extra charges.
All custom fees are the responsibility of the buyer. Sorry, I do not mark customs forms with "Gift"
All of my items are shipped in a sturdy envelope lined with bubble wrap to ensure the best delivery possible.

If you want something different, a different color, stone, length, or style please send me a message. I will be pleased to work with you. I do require a 100% non refundable payment on all custom orders. Custom orders cannot be returned. Let me know if you have any questions. Thanks