RainbowSapphire

Rainbow Sapphire Jewelry : 100% Natural Sapphires

Bangkok, Thailand · 538 Sales

RainbowSapphire

Rainbow Sapphire Jewelry : 100% Natural Sapphires

Bangkok, Thailand 538 Sales On Etsy since 2012

5 out of 5 stars
(123)

Announcement   Rainbow Sapphire Rings, Rainbow Sapphire Pendants, Rainbow Sapphire Earrings, Rainbow Sapphire Bracelets, Rainbow Sapphire Necklaces, Rainbow Sapphire Bangles. * FREE SHIPPING ALWAYS*

Announcement
Last updated on Apr 17, 2016

Rainbow Sapphire Rings, Rainbow Sapphire Pendants, Rainbow Sapphire Earrings, Rainbow Sapphire Bracelets, Rainbow Sapphire Necklaces, Rainbow Sapphire Bangles. * FREE SHIPPING ALWAYS*

Trent Anderson

Contact shop owner

Trent Anderson

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Reviews

Average item review
5 out of 5 stars
(123)
mefossil2001

mefossil2001 on Aug 2, 2016

5 out of 5 stars

Update 8-31-16 I have had my ring now for 2 months and everyday this ring makes me smile. Every time I look down and see it I am blown away at how gorgeous it is. I love that it always has the variety of colors regardless of how it spins on my finger. This ring is the pinnacle of my collection, I adore it! My ring sparkles like its lit from within, it is truly the most beautiful ring I have ever seen and I am very grateful you became a jeweler! Perfect - from the stones, to every pair of talented hands that held them, to the Master Craftsmen that designed the ring, even the extra precautions shipping. Every single thing about this ring and the experience of purchasing it has been perfect. The ring is the most beautiful thing I have ever seen. Thank you, again, Mr. Anderson, you are an amazing person :)

mbensley2

mbensley2 on May 20, 2016

5 out of 5 stars

Just one word to describe the ring ordered......PERFECT. You will never be dissapointed by any of the products sold!! Highly recommended.

View all 123 reviews

About

Rainbow Sapphire Jewelry with a lifetime of expertise

Watch our brand story here: http://youtu.be/wLxAQXEF-50

This shop is a collective store. Primarily there are 15 people + 1 doberman running this store on a daily basis.

I am also under the usernames:

RainbowSapphire - Rainbow Sapphire Jewelry at its finest
http://www.etsy.com/shop/RainbowSapphire

JustGanets - One stop shop for all garnet gemstones and jewelry
http://www.etsy.com/shop/JustGarnets

AndersonBeattie - Opal by Trent Anderson and Rodney Beattie.
https://www.etsy.com/shop/AndersonBeattie

JustPinks - Pink Tourmaline, Pink Spinel, Pink Sapphire, Pink Kunzite, Pink Topaz
http://www.etsy.com/shop/JustPinks

ForTheQueenInYou - as it says... jewelry for the queen in you. Gay Pride Wedding and Engagement Rings
https://www.etsy.com/shop/ForTheQueenInYou

HerkimerDiamond - Herkimer Diamonds and HD jewelry from the source to you.
https://www.etsy.com/shop/HerkimerDiamond

ChadaSoph - hand made solitaire and minimalist jewelry
https://www.etsy.com/shop/ChadaSoph

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Shop members
  • Trent Anderson

    Owner, Designer, Marketer

    A man with many hats, Trent takes the lead role in this business and you can get to know him during each purchase as he is responsible for most day to day activities involving customer service, design and management.

  • Rod Beattie

    Master Gemstone Cutter, Gemologist

    With almost 50 years cutting experience Rod is responsible for the fine sapphires you see within each piece of jewelry. He is also certified gemologist and know a real gem when he sees one!

  • Sawvapark Chumpatong

    Assistant, Shipper

    Our newest team member. Pui for short is an industrial engineer and has been brought in to help streamline our processes and make sure our quality control is 100% adhered to during our hand made production process.

  • Chaiwat

    Artisan Jeweler

    With almost 20 years in the business Chaiwat is our main artisan jeweler. There is no task too large or small for Chaiwat, all jewelry you see within our store has passed through his capable hands.

  • Sam

    Computer Animated Design

    All designs that are created by Trent Anderson are then rendered through our computer animated design (CAD) process to check for design flaws and metal weights. Sam is the man with these advanced computer skills.

  • Danny

    Creator

    One of our main setting guys who works carefully under 15x magnification to ensure all gemstones are set within jewelry and will never escape and come out.

  • Chaiwat

    Creator

    Theres never a moment when Chaiwat isn't smiling at his work area, a happy guy who's skills with his hands are unmatched. Responsible for setting our most difficult setting types and is a genius at his craft.

  • Puk and Liz

    Polishing

    Responsible for polishing after our metal is cleaned and then again multiple times before the final polish Puk and Liz are some of the finest polishing girls we have had the pleasure of working with.

  • Ploy

    Quality Control

    If there is something not quite right Ploy will find it, she is responsible for our strict 13 step quality control process. Nothing escapes her keen eyes, rest assured!

  • Sammy

    Production Manager

    Sammy is responsible for keeping it all together. He is the glue in our little work studio and control the flow of work and solves the problems when it comes to hand made jewelry process.

  • Nee, Ned and Dong

    Creator

    These 3 guys are reliable as a swiss watch. Responsible for setting all pave and channel set jewelry. These guys have been with us for almost 10 years and the finest hand craftsmen you can find anywhere.

  • Lek

    Gemstone Grading

    As happy as she is talented. Lek is responsible for grading the amazing sapphires lines as you see them in our wonderful jewelry, a truly talented set of eyes!

Shop policies

Last updated on January 30, 2016
Rainbow Sapphire Jewelers is an online jewelry retail company selling high quality finished goods. Our senior partners in the business started buying and selling colored gemstones some 30 years ago and we have moved from colored gemstones to jewelry almost 12 years ago. Since moving from colored gemstones to jewelry we have perfected the fine art of creating rainbow sapphire jewelry and started our online company in 2005. Our success has been providing unique and exciting designs which cater to a large audience of people who truly appreciate the various colors of sapphire available from the mines across the world today.

Rainbow Sapphire Jewelers purchases the rough stone directly from the mines across the world and process all of our own material in our cutting factory in Chantaburi, Thailand. Once our rainbow sapphires are selected to be used in our designs they are sent to our gold and silver factory in Bangkok where our skilled jewelers hand create each and every piece we sell today.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
We require payment at the time of purchase please.
Shipping
Shipping & Availability
Availability
Rings

All rings you see advertised for sale on our website are available at the time of purchase in standard ring size 7 US. For all other ring sizes please allow up to 7-10 days for the resizing of your ring.

All items in stock will be shipped within 1-2 business days. We do our best to ship an item quickly (within 4 hours were possible).
Bracelets - Necklace

All bracelets you see advertised for sale on our website are available at the time of purchase in standard 7 inch length (17 inch necklace). For all other bracelet lengths please allow up to 14 days for us to hand make your item.
Temporarily Out of Stock / Backordered Items

Whilst we try our best to keep all of our rainbow sapphire items in stock at all times, we do sometimes run out of items. If an item selected is temporarily out of stock at the time of your order, you will be notified via email should the timeframe exceed 3 business days and advised of the expected ship date of the backordered item. Backordered items are shipped as soon as they are available. There will be no additional shipping charges for backordered item(s) shipped. If for any reason you wish to cancel a backordered item prior to shipment, please contact us at info [at] rainbowsapphirejewelers.com or 1.888.247.0655 and we will be happy to assist you.
Shipping Worldwide

Shipping to all our valued customers is free of charge worldwide.

GOLD

For our gold orders we ship using Fedex, DHL or EMS and will take 3-5 days from the time your item leaves our offices.

We cannot ship to PO BOX using Fedex or DHL and we require a valid phone number for delivery.

SILVER

For our silver order we ship using EMS and will take 3-5 days from the time your item leaves our offices.

All shipments require signature upon delivery, no exceptions.

In the unlikely event that you return our items then our actual shipping and insurance costs will be deducted from your total refund. Please see our refund policy for more information

Rainbow Sapphire Jewelers reserves the right to use any number of carries including but not limited to Fedex Express, DHL, Express Mail, Registered Mail and Air Parcel Post. Rainbow Sapphire Jewelers are not held responsible for import duties, brokerage or related shipping/import charges/duties.
Refunds and Exchanges
The Rainbow Sapphire Jewelers website (www.rainbowsapphirejewelers.com) is operated by BKK Gemstones Co. Ltd (referred to as "we/our/us/Rainbow Sapphire Jewelers"). Rainbow Sapphire Jewelers is committed to producing and selling high-quality products. If for any reason dyou are not completely satisfied with our product, we are happy to offer a full refund or exchange within 7 days of the delivery date. This excludes shipping and insurance charges. Customized and personalised products are subject to additional conditions and return charges.

Refund of shipping and insurance charges will be calculated based on location the item is delivered to and can be requested in writing at time of purchase. For example, if a customer in France purchases a $2,000 USD ring and they decide to return the ring for a full refund our shipping and insurance costs we spend to ship the item is approximately $42 USD (as the fee for shipping during checkout is $25 USD flat rate). Shipping fee is not based on the amount charged at the point of checkout as to simplify the checkout process we either absorb the shipping and insurance related costs for USA, Canada, UK and AU or minimize the expense for all other countries with our flat rate fee. This fee does not relate to actual costs we incur during the shipping and insurance process.

If our product is defective in any way, you may return it within 30 days of delivery for a refund, a repair, or a replacement. Please note that our offer to replace products and/or refund your money does not apply to damage caused by accident, neglect, misuse, dropping, or damage resulting from inappropriate exposure to any kind of destructive or abrasive chemical environments.
Return policy
Returning under 7-days EU Distance Selling Directive

If you are dissatisfied with our delivery, you may cancel your order within 7 working days following the day on which you received the product. The product must be returned complete; unworn, unused, and with the original box, packing and accessories and, with all of the original certificates. Rainbow Sapphire Jewelers will issue a full refund for the price you paid for the product. The total for any return shipping, insurance, or customs fees, as well as any unpaid onward delivery charges will be deducted from your refund.
Returning under 30-days faulty product guarantee

If our product is defective, you may return it within 30 days of delivery for a refund, exchange, replacement, or repair. The total for the return and onward shipping costs will be charged to your account.
Return procedures

Returning your order to Rainbow Sapphire Jewelers is a simple and a straightforward process:

Log into your Rainbow Sapphire Jewelers account and access the Returns Center where you will be given your RMA number. If you do not have an account please contact your customer service representative for your RMA number.
Make sure your return is packed safely and securely. Please do not write jewelry, diamonds, gemstones, gold or any related words on the parcel in order to protect against possible theft during transportation.
Shipping for returned products should be pre-paid and sent via UPS,Express, or USPS Priority Mail for tracking/confirmation and insurance purposes. We assume no liability for loss or damage of returned packages.
Please ship your return to the following address:

Rainbow Sapphire Jewelers
77 Lackey Street Merrylands, NSW, Australia 2160

Refunds for personalized or custom made items

Rainbow Sapphire Jewelers will refund an order for customized and personalized products subject to restocking charges which will be deducted from your refund or charged to your account in case of an exchange as a service fee:

1% of the total item sale price or minimum of USD 10.00 - will be deducted from your refund for any alteration made such as engraving, ring re-sizing (excluding specific designs which can not be resized), additional hallmarking, specific lab reports, and collectively personalized products.
15% of the total item sale price or minimum of USD 100.00 will be deducted from your refund for any customizations made such as, material variations, tailored sizing requiring the use of additional materials or manufacturing, and collectively customized products.

Important limitations

Rainbow Sapphire Jewelers will only accept returned deliveries after activation of the return merchandise authorization (RMA) number through your online account or via email. Any returned products that are not accompanied by an official RMA number will be refused and sent back to you at your expense. You should not write jewelry, diamonds, gemstones, or gold, anywhere on the package, as this invites possible theft of the parcel.

Rainbow Sapphire Jewelers cannot accept returns if they are delivered by hand or via an unauthorized carrier. Rainbow Sapphire Jewelers experts will inspect the returned contents for any signs of wear, or damage before issuing refunds, replacements or credits. You should be aware that once the return process begins you will not be able to cancel any additional contracts you may have with Rainbow Sapphire Jewelers until the return process is complete. You will be responsible for the costs of returning the product, which will be deducted from your refund unless Rainbow Sapphire Jewelers delivered the wrong product to you, or if the product is damaged or defective upon arrival.
Additional policies and FAQs
Right of cancellation, returns and substitutions

We reserve the right to cancel your order if one or more of the products you ordered was listed at an incorrect price due to a typographical error in the pricing information received by us from our suppliers or for any other reason; or a Force Majeure Event occurs. If we do cancel your order we will notify you by e-mail and will offer an alternative replacement product or refund to you any amounts paid to us as soon as possible and in any event within 30 days of your order.

We shall not be obliged to offer any additional compensation for disappointment suffered and we shall have no liability to you for any loss, damage, costs, expenses or other claims that you may incur.

Except for the products that are custom works or special orders, you will be entitled to cancel your order by written notice to us. You do not need to give us any reason for cancelling your order, nor will you have to pay any penalty. Products that are custom works or special orders cannot be cancelled or returned.

We comply with the the EU Distance Selling (Directive 97/7) as ratified by part of the Consumer Protection (Contracts Concluded by Means of Distance Communications) Regulations 2000. If you exercise the right to cancel or a right to return the product(s), then the procedures outlined in our Return Policy must be followed.