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RaineannCreations' Shop Policies

Welcome

Hello, How are you Today?
I hope you find my prducts of interest to you. Everything you see here is hand made by me.
If this changes for any reason, It wil be stated in item description.
If you would prefer differenct colours let me know as I will make items to order.
Thankyou for your interest.
Kind Regards
Lorraine

Payment

I prefer paypal at this stage. please feel free to contact me if this is not suitable as I can make other arrangements.
50 % deposit is required before commencement of custom orders.

Shipping

I package in clear plastic and post in post pack, using standard mail. Please note if you would like upgraded mail, this would be for you to pay the difference.
NOTE: As US Customs charge a $9.00 inspection fee for all international parcels, I am sorry I have to add this cost to US destinations.

Refunds and Exchanges

I have a two week refund policy. This starts 4 days after posting and will be returned by same payment method after I recieve proof of postage e.g tracking codes.

Additional Policies and FAQs

This shop will be closing sometime in the next 2 week, due to a complete lack of support from Etsy service team in my endeavours to organize other payment options.
Sorry for any incovenience.
I can be contacted at www.facebook.com/raine.anncreations if you have any order enquireys. Kind Regards Lorraine Kent

Last Updated August 21, 2013