Shipping costs
All orders are shipped within 2 business days of the purchase via Chronopost, after payment has been cleared in Paypal or Etsy. A shipping notification will be sent once your item has shipped.
International shipping can take from 10 to 21 working days to arrive. Please keep in mind that Customs can cause delays.
I can not assume responsibility for taxes or duty incurred with international shipping orders. Please be aware of your countries regulations for the import of goods.
I will always refund overcharges on shipping. Please feel free to contact me with any questions!
Refunds and exchanges
I know you will love your new item, As I only sell the quality items I would expect to receive myself.
But if you're not happy with your purchase, PLEASE contact me as soon as you receive the item. I will accept exchanges or give refunds (minus shipping fees) within 24 hours of the purchasers receipt. I will only give refunds if the item is in the same condition as it was when it was sent out and a 10% re-listing fee will be subtracted. I will do my best to make you happy! I want you to enjoy your purchase as much as I enjoy making my bags!
Sale Items and Custom Orders are final sales! Sorry, no refunds or exchanges.
*Shipping charges on exchanges or refunds are your responsibility. The item must be in the same condition that you received it and packed appropriately in the same size box as received with the same shipping method (USPS Priority Insured). If the item is lost or damaged while returning due to postal service malfunction, I can not be held responsible.
If you feel the item has been falsely represented, contact me and I will help with the issue. Please ask any and all questions before purchase. If you would like more photos of an item, I would be happy to provide them. Please note that colors may vary slightly from screen to screen.
Additional information
I use recycled materials and some of my items may show some wear that adds character. I do my best to select leather that has good texture and color. All of my bags are one of a kind and totally unique. I do not use commercial patterns. No one bag can ever be recreated exactly.
Please convo me if you would like further information on any of the listed sections above. Again, thank you for shopping with me!
Frais de livraison
All orders are shipped within 2 business days of the purchase via Chronopost, after payment has been cleared in Paypal or Etsy. A shipping notification will be sent once your item has shipped.
International shipping can take from 10 to 21 working days to arrive. Please keep in mind that Customs can cause delays.
I can not assume responsibility for taxes or duty incurred with international shipping orders. Please be aware of your countries regulations for the import of goods.
I will always refund overcharges on shipping. Please feel free to contact me with any questions!
Remboursements et échanges
I know you will love your new item, As I only sell the quality items I would expect to receive myself.
But if you're not happy with your purchase, PLEASE contact me as soon as you receive the item. I will accept exchanges or give refunds (minus shipping fees) within 24 hours of the purchasers receipt. I will only give refunds if the item is in the same condition as it was when it was sent out and a 10% re-listing fee will be subtracted. I will do my best to make you happy! I want you to enjoy your purchase as much as I enjoy making my bags!
Sale Items and Custom Orders are final sales! Sorry, no refunds or exchanges.
*Shipping charges on exchanges or refunds are your responsibility. The item must be in the same condition that you received it and packed appropriately in the same size box as received with the same shipping method (USPS Priority Insured). If the item is lost or damaged while returning due to postal service malfunction, I can not be held responsible.
If you feel the item has been falsely represented, contact me and I will help with the issue. Please ask any and all questions before purchase. If you would like more photos of an item, I would be happy to provide them. Please note that colors may vary slightly from screen to screen.
Informations supplémentaires
***I use recycled materials and some of my items may show some wear that adds character. I do my best to select leather that has good texture and color. All of my bags are one of a kind and totally unique. I do not use commercial patterns. No one bag can ever be recreated exactly.
Please convo me if you would like further information on any of the listed sections above. Again, thank you for shopping with me!