Ramies' Shop Announcement

♥♥♥♥♥ I just wanted to let you know that our shop will be closing for 3 weeks during Chinese New Year. (Feb11- Mar 1) That means we'll need your complete order information (measurements and color choice) before Feb 5, in order for us to finish the garment(s) before we take our break! Thanks for your understanding. ♥♥♥♥♥

♥♥♥♥♥ Introducing Ramies 2014 Spring/Summer Collection. Each of 67 newly designed women’s and men's clothing brings you Ramies' uncompromising tradition – elegant style, flawless handwork, and amazing value. Go ahead, enjoy the season!

Youran (and the rest of Ramies) ♥♥♥♥♥

Ramies' Shop Policies


Thanks for taking a moment to read our shop policies. We really appreciate your business. Feel free to send us through Conversation asking about anything unclear!


We prefer customers to use PayPal for purchases. It's best if you have an account, but using your credit card through Paypal is fine too.

If you use one of those E-cheques, we will accept it, but we'll only get started making your order once the money arrives in our account, which seems to take about one week.

Thanks for your support!


* Please note the shipping dates.

We sent a note letting you know when it shipped, and it is the customer's responsibility to check the tracking number

Our location: We are located in China, so shipping is definitely our biggest weakness. That said, we are always very careful about shipping things on time, and packages frequently arive faster than expected.

Tracking: Your shipment will have online tracking and delivery confirmation (which means that a signiture is required for delivery, but it doesn’t necessarily have to be the person who made the puchase). Just ask for the tracking number if you'd like to track it yourself, otherwise I'll keep an eye on it for you.

Taxes and customs fees: Any taxes or fees assessed by customs are the responsibility of the buyer. It rarely happens, but it is a possibility. Please ask me for more information if you have any questions.

Sewing and shipping time: Items are shipped within 7 business days of receipt of payment. If you place a large order it may take longer, but we will let you know.

Ramies is not responsible if you forget about the washing recommendations! 1) Cold water wash 2) Shortest wash time 3) wash separately from other garments 4) Dry on low heat setting.

USPS/ EMS / DPD/ TOLL/ ARAMEX= ~7 days (7 days to most countries, 10 days to Europe)
DHL/UPS = ~4-5 days (although UPS to the US can be even faster)

-----Also, I have not had a chance to change all the shipping prices listed in the listings yet, so please send me a message if you have any questions.-----

For all other items , the shippings prices in the individual listings are for USPS/ EMS / DPD/ TOLL/ ARAMEX/ shipping. To upgrade to DHL/UPS, please add $ 6-$10 (~4-5 days to anywhere).

If you'd like to upgrade the shipping, please let me know via conversation - Thanks!

Refunds and Exchanges

We put a lot of effort into making the best quality clothing available. We intend for these items to last you a long time. If you are unsatisfied for any reason, please send us a message immediately, and we'll find a way to resolve the issue.

1. Our policy towards returns is that if we made a mistake, we'll make sure to fix it. We also accept returns if we can't fix it , and will send a refund to the customer so long as the customer sends some pictures to prove it , but the shipping must be paid by the customer. Please take a whole body picture and then another picture of the garment with a tape measure across the chest, hips, and waist.

With both pictures I can determine if the problem is that we made the garment too small or that buyer gave us incorrect measurements to begin with.

2. If the buyer has a problem with an item because they sent the incorrect size,( If they show the buyer gave us incorrect measurements) then our policy is that we do not refund for you mistake.

Please let us know immediately if there is a problem.

We'll re-tailor any item as long as it's physically possible. But the buyer will have to pay for the shipping here and back (she or he can choose the cheapest option available). Of course, please take careful measurements to avoid this - thanks!

3. Color discrepancies are inevitable buying clothes online. We do our best, but we hope that customers also recognize this, and will be forgiving of slight differences between the photos and the items they receive.

4. It is the customer's responsibility to contact us if they change or cancel their order within 48 hours of placing the order. If a customer wants to change an order they should contact us as soon as they change their mind so we can to see if we can accommodate the desired change. Customers who wish to cancel their order must contact Ramie within 48 hours of placing the order.

Ramies is not responsible if you forget about the washing recommendations! 1) Cold water wash 2) Shortest wash time 3) wash separately from other garments 4) Dry on low heat setting.

Additional Policies and FAQs


Ramies is not responsible for customers changing their minds or unclear order descriptions. We will contact the customer if questions remain, but if no response is given within 5 days, we will proceed with creating the items we think are a best fit.
Ramies is also not responsible if you forget about the washing recommendations! 1) Cold water wash 2) Shortest wash time 3) wash separately from other garments 4) Dry on low heat setting.

Please be aware that the color you see on your computer screen will be different than the color on my computer screen, which will be different from the actual color of the fabric in real life (which we might perceive slightly differently anyway). We ask you to be forgiving, and accept that the color you receive will be in the range of the color you ordered, but that there are guaranteed to be some discrepancies! If you have misgivings, please choose a "safe" color!

Last Updated August 13, 2015