RanchQueenVintage's Shop Policies
Thank you for visiting Ranch Queen Vintage, specializing in authentic vintage clothing and accessories.
Every cent of every sale directly supports my dog rescue here at Devil Dog Ranch!
♕ I accept Paypal (no Paypal account required!), as well as all major credit cards through Etsy's Direct Check-out.
♕ I will hold or reserve an item for 24 hours. Longer holds will require a non-refundable deposit, akin to a layaway. Please convo me for details.
♕ Layaway is offered on a case-by-case basis for higher priced items. A non-refundable deposit is required as the initial installment, with the balance due in 30-60 days. Please convo me for additional details if you wish to set-up a layaway plan.
♕ The prices in my shop are firm and non-negotiable. Low-ball offers will not be considered, nor will they receive a reply.
♕ Please follow me on Facebook and Twitter for notification of sales events. Return customers are given a special Coupon Code to receive a *loyalty discount* on all future purchases!
♕ Coupon codes may not be used for layaway items, or during special sales or promotions.
♕ New to Etsy? If you need help with check-out, please visit this link:
SHIPPING - U.S.A.
♕ Domestic orders are shipped within 48 hours of payment via USPS with tracking, delivery confirmation and insurance up to $100.
♕ For our mutual protection, items will only be shipped to the confirmed address associated with the buyer's account.
♕ I am always happy to combine shipping on multiple item purchases.
♕ If I miscalculated shipping fees by more than $2.00, I will refund the difference.
♕ Ranch Queen Vintage is not responsible for lost parcels.
SHIPPING - INTERNATIONAL
♕ First Class Mail International is used for all items up to 4 lbs.
Estimated delivery time: 2-6 weeks
Does not include tracking or Insurance
♕ Buyer may upgrade to Priority shipping - which includes tracking & insurance - upon request. Ranch Queen Vintage is not responsible for lost parcels.
♕ International shipping fees DO NOT include customs fees, taxes or duties. Buyers are responsible for all customs fees, taxes or duties imposed by their country.
♕ Custom forms will be marked as merchandise for the actual amount paid. Asking me to falsify this official federal document in any way will cause me to cancel our transaction.
Refunds and Exchanges
♕ ALL SALES ARE FINAL. Ranch Queen Vintage does not accept returns. Exchanges for store credit only are handled on a case-by-case basis.
♕ Unless otherwise noted, Ranch Queen Vintage items are pre-owned, and offered in *AS FOUND* condition.
♕ If you are unsure about an item and would like additional photos, measurements or ANY other information prior to purchase, I will be happy to provide these for the asking!
Additional Policies and FAQs
♕ All items are genuine vintage, sold in AS-FOUND condition, and have been previously owned or worn, unless noted.
♕ Due to the age and unique nature of vintage clothing, garments may have slight, or in some cases, significant flaws. They may also have had alterations including hemming, dying, changing out buttons or zippers, etc. I will point out any noticeable issues.
♕ The past lives of the vintage garments in my shop are unknown to me. Items may have been exposed to dry-cleaning chemicals, perfumes, cigarette smoke, etc. Some items may have been in storage for many years and may retain a musty odor if not yet cleaned.
♕ Even though I hand-launder many garments prior to listing, dry-cleaning or laundering an item prior to wearing is the buyer's responsibility.
♕ Got pets? Yep! I am a dog rescuer and live with a bunch of 'em here on the ranch. I keep my vintage goodies out of their reach, but they do hang out in the studio when I'm steaming and ironing clothes, taking photos or packing shipments. SO... If you have extreme allergies to critters or sensitivities to ANY of the conditions listed above, please consider this information prior to placing an order with me.
♕ Color of item pictured may vary from monitor to monitor - this is out of my control.
♕ Vintage sizes bear little resemblance to modern sizes! Additionally, vintage garments are generally closer-fitting than today's garments. Therefore, when attempting to determine if a vintage garment will fit, please, PLEASE do not rely on the number on the size tag!
♕ A flexible tape measure will be your best friend when shopping for vintage! You can purchase one at any fabric store.
♕ ALWAYS compare the actual measurements noted in the item's description to a similar garment in your own closet that fits you well, taking into account body movement and comfort.
♕ Measurements are taken across the garment, lying flat and at rest.
* BUST or CHEST: underarm to underarm across front of garment x 2
* WAIST: at natural waist unless otherwise specified. (Narrowest area) x 2
* HIP: approximately 6" below waist. (Widest area) x 2
* SHOULDER: shoulder seam to shoulder seam across top of garment.
* BODICE: shoulder seam to waist seam.
* INSEAM: center inner seam to hem.
* SLEEVE: shoulder seam to end of sleeve. Will include cuff if applicable.
* LENGTH: top of center back seam (where collar attaches) to hem, unless otherwise specified.
* SWEEP: width at hem
* HAT: circumference of head where hat is to rest, usually about 1/2" above ears
* SHOES: inner and outer length and width follow contour of shoe shape
* HEEL: back of heel, from sole to floor
♕ Here is a shoe conversion chart:
♕ If you have ANY questions regarding how to take accurate measurements, please don't hesitate to ask me ~ I am here to help you.
Thank you, and happy shopping!
Please shop with confidence!
I am a proud member of the Vintage Fashion Guild: www.vintagefashionguild.org
Last Updated March 5, 2015