RandDDesignsILM

R&D Designs Wilmington, NC

On Etsy since 2014

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

RandDDesignsILM

R&D Designs Wilmington, NC

45,310 Sales

Announcement    January Announcement:
USPS is still experiencing shipping delays as they sort through high volumes of packages from the holidays and continue to receive new packages daily. We do not have anymore information about your item or delivery other than what is shown on your tracking number. We can help you in filing any missing package or insurance claims if necessary. We truly want you to have you package, but unfortunately it may require a little extra patience!


Thank you for visiting our shop! We specialize in custom embroidery and vinyl heatpressing. We have lots of options, but if you don't see what you're looking for we will try our best to make it for you.

Please be sure to read all the information provided with each listing. There is valuable information in each listing description that is necessary for order processing. We want to get your order processed and shipped out to you as quickly as possible for you to begin enjoying your product.

Please reach out to us before checkout if you would like a design that differs from a listing in anyway to make sure you get the proper attention your order deserves.

We begin processing all orders immediately. We are unable to guarantee any changes to your order, including shipping, once your have submitted your order to us. We kindly ask that you check your order before submitting, to make sure your selections and information are correct. Ship time may vary depending on the item you are purchasing, so please check the processing time if you are in need of an item quickly.

We ship via first class mail and packages typically arrive within 4-5 business days once tracking begins. If you need your package to arrive sooner, please search our shop for the priority shipping upgrade and add that to your cart in addition to the items you would like to purchase.

Announcement

Last updated on Jan 5, 2021

January Announcement:
USPS is still experiencing shipping delays as they sort through high volumes of packages from the holidays and continue to receive new packages daily. We do not have anymore information about your item or delivery other than what is shown on your tracking number. We can help you in filing any missing package or insurance claims if necessary. We truly want you to have you package, but unfortunately it may require a little extra patience!


Thank you for visiting our shop! We specialize in custom embroidery and vinyl heatpressing. We have lots of options, but if you don't see what you're looking for we will try our best to make it for you.

Please be sure to read all the information provided with each listing. There is valuable information in each listing description that is necessary for order processing. We want to get your order processed and shipped out to you as quickly as possible for you to begin enjoying your product.

Please reach out to us before checkout if you would like a design that differs from a listing in anyway to make sure you get the proper attention your order deserves.

We begin processing all orders immediately. We are unable to guarantee any changes to your order, including shipping, once your have submitted your order to us. We kindly ask that you check your order before submitting, to make sure your selections and information are correct. Ship time may vary depending on the item you are purchasing, so please check the processing time if you are in need of an item quickly.

We ship via first class mail and packages typically arrive within 4-5 business days once tracking begins. If you need your package to arrive sooner, please search our shop for the priority shipping upgrade and add that to your cart in addition to the items you would like to purchase.

Items

 

All Items

Ronnie and Debbie Stuber

Contact shop owner

Ronnie and Debbie Stuber

Reviews

Average item review
5 out of 5 stars
(6247)
See reviews that mention:
quality 1067 shipping 1388 customer service 423

About RandDDesignsILM

Sales 45,310
On Etsy since 2014

Shop members

  • Ronnie and Debbie Stuber

    Owners, Creator

    Ronnie and Debbie Stuber and our Store Mascot Tiki. Owners and Operators

  • Sarah

    Designer, Marketer, Photographer

    Sarah plays many roles in our little business. She gave us the vision of Etsy and carries out all the roles from creating, marketing to shipping.

  • Victoria

    Customer Service, Shipper, Curator

    Besides filling orders and helping the shop run smoothly, Victoria also helps to create so many new products for our shop!

  • Our Family

    Everything!

    Together we do it all! Its just the 4 of us making it all happen for you! And Tiki is always around offering up puppy kisses and snuggles!

Shop policies

Last updated on January 5, 2021
Hello! Welcome to our shop! We specialize in embroidery, vinyl monograms, heat press vinyl decals and personalization. We are here to help you, so if you don't see something you were looking for, let us know, and we will see what we can do! Happy Shopping!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
We cannot accepts returns on merchandise that has already been customized. However, if a mistake is made on our part we will fix it at no charge to the customer, we just request that the item be shipped back to the shop. Please make sure that you double check all information regarding your order, as we canont fix mistakes made on the customers behalf free of charge.
If there is an error in filling your order, please reach out promptly with a description and photo of the error so we can work towards a solution.
Payment
We accept Credit Card and PayPal. If you need to cancel an order, please contact us ASAP. We cannot cancel any order that has already been started.
Shipping
We ship merchandise out on a first come first served basis. We try to fulfill orders within 1-3 days, however we will let you know at the time of order if it will be longer. We ship out via USPS First Class, which is typically a 3-4 day ship within the US.

If you'd like us to ship Internationally, please send a private message, and we will work out the pricing. Some countries charge recipients a tax for packages shipped outside of the US, we are not responsible for this charge.

Please double check your address before checking out. Seller is not responsible for orders shipped to the wrong address. If your package is returned to us, the buyer will be responsible for purchasing a new shipping label in order to have their packaged shipped again. Please note, all orders are custom and refunds cannot be given once your item is complete.

Seller is not responsible for lost or stolen packages. When the tracking number shows the item is delivered, any concerns regarding the delivery should be handled with USPS.