Unique Designs in Fabric and Embroidery
RandomChoices' Shop Policies
Hello - Thank you for visiting my shop. It is my intent to offer quality unique items that fit unique tastes for self and for giving. I have different interests in the arts/crafts and I hope to bring these too you. I am always willing to try to individulize that certain something for that certain someone, so just ask.
*Please contact me with any questions regarding payment prior to purchase
*Payment is expected at time of purchase.
*Items will not be packed or shipped until payment is received and cleared.
*If you are mailing a check or money order as payment please understand that your item will not ship until your check/money order has arrived AND funds are deposited AND show funds are received in my account.. This could result in an additional 7-14 days to receive your item, depending on actual shipping time and weekends involved.
*Cancellations: If the item is shipped prior to cancellation, then the transaction will be treated as a refund. Refund will not be issued until item is returned to seller. Refund will not include shipping costs. Please refer to refund policy below.
*Please contact me with any questions regarding shipping prior to purchase
*Shipping costs include both postage and packaging
*Domestic Shipping will be by USP First Class or Priority Mail depending on cost and weight. Shipping is based on an averaged cost. Shipping overcharges that exceeds $2.00 will be refunded back to you. Shipping can include packaging and handling. Tracking will be provided when available.
*International Shipping: shipping will be by USP International First Class or Priority Mail depending on cost and weight. shipping is based on an averaged cost. Shipping that exceeds $2.00 overcharge will be refunded. Shipping can include packaging and handling. Tracking will be provided when available. PACKAGES may be OPENED AT CUSTOMS and I can not be held responsible for any damage that is the result of a Customs search.
*International Shipping: All Custom Charges/Fees/Taxes/Handling expenses are the responsibility of the buyer. Your listed item price and shipping DO NOT INCLUDE these expenses. Buyer may incur additional expenses do to their individual country policies. It is advised that buyers understand what these charges may be prior to purchase.
*Insurance is the responsibility of buyer. If you want insurance on your item please contact me for an insurance quote prior to purchase.
Refunds and Exchanges
*Please contact me with any questions regarding refunds prior to purchase
*I will do my best to described my items accurately to you, the buyer. As a buyer you are encouraged to ask any and all questions prior to purchase.
*Custom requests are non-refundable.
*Cancellations: If the item is shipped prior to cancellation, then the transaction will be treated as a refund. Refund will not be issued until item is returned to seller. Refund will not include shipping costs.
*Refunds and returns are not expected and will be treated on an individual basis.
Any refund or return WILL NOT INCLUDE SHIPPING COSTS.
*Refunds for returned items will not be given until the returned item is received. It will be the buyer's responsibility to use a shipping service which tracks their returned item to verify it has been received by seller.
*Items returned will be inspected. If deemed the item is in used condition, no refund will be issued. It is recommended that if the item to be returned is used, please disclosed prior to return so that an agreement on return/refund is determined.
*Damaged items are the responsibility of the buyer to file claim with the postal service used. Some services cover a minimum value amount of insurance, some do not. It is the buyers responsibility to understand this prior to purchase. You are encouraged to purchase additional insurance on your item. Damages that occur do to shipping are not the responsibility of the seller.
*Domestic Purchases: Refund requests must be made WITHIN THREE DAYS of receiving item. Tracking will verify to both seller and buyer of this date. Items deemed to be used are not returnable; items damaged are not returnable. NO REFUNDS ON SHIPPING COST WILL BE ISSUED, refunds only reflect item cost.
International Shipping: Refund requests must be made WITHIN THREE DAYS of receiving the item. If Tracking does not show delivery of the item, then requests must be issued within 14 days of initial drop at postal service that can be verified with tracking. . Refunds are not issued until item is returned. Refunds DO NOT include SHIPPING COST. Refunds DO NOT include custom/taxes/handling/processing FEES that were incur when claiming your item in your country.
Additional Policies and FAQs
Please feel free to contact me with any additional questions
Last Updated June 24, 2014