Dreamlike worlds for everyday moments
Announcement
About RandomDaydreamsShop
Production partners
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Lumient
Chatsworth, CA
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Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
Privacy policy
More information
Frequently asked questions
Who makes your products?
Random Daydreams develops the concepts and designs. Some items are made to order by our production partners. We are also developing soaps and candles to make ourselves. Each listing identifies the maker and production method for that item.
Are all items made to order?
Processing varies by product. Check the individual listing to see how that item is made, its processing time, and the options available before checkout.
When will my order ship?
Processing times vary by item. The listing shows its current processing time, and Etsy displays a delivery estimate for your destination at checkout.
Can I cancel an order?
You may request cancellation within 1 hour of purchase. Please send the request through Etsy Messages.
What is your return or exchange policy?
Return and exchange eligibility, timing, and costs are shown on each listing. Please review that item's policy before checkout.
What if there is a problem with my order?
Contact us through Etsy Messages with your order details and clear photos of the item and packaging where relevant. We will review the issue and explain the next steps.