RapunzelGarden

Handcrafted dolls and doll related items

Rendsburg, Germany · 166 Sales

RapunzelGarden

Handcrafted dolls and doll related items

Rendsburg, Germany 166 Sales On Etsy since 2007

5 out of 5 stars
(106)

RapunzelGarden is taking a short break

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Note from shop owner Rapunzel's Garden is taking a little break and will be opened again in August.

Note from shop owner

Last updated on Apr 29, 2016

Rapunzel's Garden is taking a little break and will be opened again in August.

RapunzelGarden

Contact shop owner

RapunzelGarden

Reviews

Average item review
5 out of 5 stars
(106)
Brigitte Baumann

Brigitte Baumann on Mar 23, 2016

5 out of 5 stars

Beautiful doll and carrier. I was not expecting the mouse, but was so pleased to see he had been sent along. Her head is turned a bit to the right as opposed to looking straight ahead -- this is a minor issue. My daughter loves Rosie and Maus. The carrier is adorable and washes well. Thank you so much

View all 106 reviews

Shop policies

Last updated on October 4, 2015
Welcome
I'm Sabine from Rapunzel Garden and I love making magical dolls for you and your family. I love hearing from you too. So don't hesitate to contact me about anything. Please look around to see my ready-to-ship dolls, but let me know if you don't see what you want and we can discuss a custom doll just for you!

Also visit this helpful link on How To Shop On Etsy if you'd prefer to learn on your own: help.etsy.com/app/answers/detail/a_id/339/

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I currently accept Paypal and Direct Checkout. You do not have to have a Paypal account to use the service. Paypal will allow you to input your credit card information without an account (or there is also a process that uses your checking account should you so choose). Etsy does not mark the item sold until payment has been made. If you have not payed for your order, you have not purchased the product or secured it as yours. Orders may be canceled before payment is finalized or before your order has shipped.
Shipping
All orders are shipped from Rendsburg, Germany via Airmail to all destinations except within Germany. Insurance is included in the shipping price and tracking numbers are only used for orders in Europe. Orders are shipped within 48 hours or less.
You will be refunded any shipping costs you were charged that were not used in the shipping of your package.
Your order will be shipped promptly. You will receive a confirmation email when you have payed for your order and when your order has been shipped.
I accept all international orders, but will ship to the address Paypal gives me unless otherwise notified by the buyer. Customs forms will be filled as clearly and simply as possible to allow for the most likely chance of successful package receipt. If there is a difficulty shipping your package, I will notify you and issue a full refund. If your international package does not make it through customs, I will refund the purchase price. Should the package be returned to me in this instance (or another instance), you may choose to receive issued a refund of the purchase price or discuss reshipping or shipping to another address if possible. If a package is lost, the insurance with the shipping carrier will pay for your refund. If a package fails to reach its destination because of buyer negligence (for instance an incorrect address given at checkout or a long absence from home), you will absorb the cost of reshipping. In all other cases, I will absorb reshipping costs.

Note that your order is no longer under my control once physically shipped. I will do all that I can to ensure it makes its way to you safely and to help you in the process should it not, but I have no control over the package's route or safety along that route. All other lost or damaged packages should be handled through the shipping carrier.
Refunds and Exchanges
You have the right to withdraw from this contract within 14 days without giving a reason.
Goods which was made especially for the customer or clearly tailored to personal needs is non-returnable.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicatet by your acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform me
Sabine Röhrich-Dahms
Felix-Mendelssohn-Str. 9
24789 Rendsburg
Germany
Email: sabine.rd [!at] t-online.de

of your decision to withdraw from this contract by an unequivocal statement (e.g. letter sent by post,fax or e-mail).
You may use the attached model withdrawal form at the end, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other tahn the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us
Sabine Röhrich-Dahms
Felix-Mendelssohn-Str. 9
24768 Rendsburg
Germany
without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


Withdrawal form
If you want to cancel the contract, please complete this form and
Send it back.
To:
Sabine Röhrich-Dahms
Felix-Mendelssohn-Str. 9
24768 Rendsburg
Germany

Hereby give notice that (s) I / we (*) from my / us (*) concluded contract for the purchase
of the following products (*) / provision of the following service (*):
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
ordered on: ____. ____. _______! ! received date: ____. ____. _______
Address of person / consumer (s):

Name: ____________________________________
Street: ____________________________________
Postcode Town: ____________________________________
Date: ____. ____. ________
Signature of / consumer (s): ______________________ (*) ​​Delete
Additional policies and FAQs
Please convo me if you want something slightly different, in another color, or a totally new and awesome custom item. I'd love to work with you to create the doll of your magical dreams. I do not offer wholesale or bulk orders.