RareEarthDS

RARE EARTH design studio

Bensville, Australia On Etsy since 2015

98 Sales | 4.5 out of 5 stars

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Buyers bought gifts from this shop and gave them 5-star reviews!

RareEarthDS

RARE EARTH design studio

Bensville, Australia | 98 Sales

4.5 out of 5 stars

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Announcement    Our goal is to produce affordable designer jewellery that you will not see everywhere.
Our belief is that quality and satisfaction are of paramount importance.

Announcement

Our goal is to produce affordable designer jewellery that you will not see everywhere.
Our belief is that quality and satisfaction are of paramount importance.

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98 Sales
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RareEarthds

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RareEarthds

Reviews

Average item review
4.5 out of 5 stars
(36)
See reviews that mention:
quality 12 shipping 5 customer service 7

About RareEarthDS

Sales 98
On Etsy since 2015
  • Start cleaning clean
  • Different components
  • Assembling the different components
  • Soldering it together
  • Set and finish

Shop policies

Last updated on October 7, 2018
Welcome to RARE EARTH design studio!
Burt, Jennifer and Beth are a jewellery manufacturing family working together to present our jewellery designs for sale on Etsy. Our goal is to produce affordable designer jewellery that you will not see everywhere. Our range of jewellery includes hand-made, traditional to individually sculpted modern pieces.
Our ideas are inspired by the virtues of the stones and metals we work with. Most of our jewellery designs are to some degree repeatable, however some are one off pieces due to an unusual stone shape.
Our belief is that quality and satisfaction are of paramount importance.

Beth mainly contributes to RareEarth DS as a jewellery manufacturer. She presents her own jewellery and feather art designs at her BethCarina Etsy shop.

We are located in NSW Australia.
Interested in finding out more about us? Visit our website at www.rareearthds.com

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
• Always read the item description underneath the item image. We do our best to make sure that photos accurately depict the item.
• Australia has strong consumer laws and RARE EARTH ds abide by these laws whether you are Australian or from overseas.
• If you are unhappy for any reason please contact us within 7 days of receiving your order and we will provide a return address.
• You must contact us though an etsy conversation before sending back the item.
• Returned items must be postmarked within 7 days of us sending you our return address.
• We will issue a full refund minus shipping once we have received the item.
• No refund will be issued if the item has been damaged or altered.

• There are no returns on custom orders.
Payment
We accept credit cards, debit cards, paypal and Etsy gift cards. If you need help with checkout please read

http://www.etsy.com/help/article/339
Shipping
• Please ensure your shipping address is accurate. We will send the items to your address as shown on etsy unless otherwise requested. Please let us know as soon as possible if you require the goods to be sent to a different address.
• Your item will be shipped within 1 to 7 working days unless it is made-to-order, then depending on what you have ordered it can take 2 to 5 weeks to make your item from purchase date. Once the item is ready, it will be shipped within 1 to 5 working days.
• All items over $100 are sent registered post.
• Our items under $1000 Australian dollars are not insured. If you want insurance let us know through conversations and we will make arrangements.
• Include your phone number in the notes to seller at checkout. This is important (since etsy does not provide that information). Your phone number is required on the shipping label and can help prevent delays in delivery times.
• In some countries buyers are subject to custom taxes and duties on items shipped from International locations. These taxes and duties are the responsibility of the buyer.

For the USA
• Our standard shipping usually takes 5-15 working days.
• Express post usually takes 2-7 working days and can be purchased in our etsy shop.
• Please note that the above delivery times are not guaranteed as it is possible (but unusual) for orders to be held up at customs. Although this rarely happens it can add additional waiting times.
Additional policies and FAQs
If you are pleased with your order and our service we would greatly appreciate it if you could give us a positive review. If you have any issues with your order please contact us so we can work with you. We will do our best to correct any issues if contacted. The best way is through etsy conversations or email.
Privacy
• We will not give your information to any third party, other than what is required to ship your article.
• We will only use your information to contact you concerning your order.
• Or if we have any special deals.
• Or if you have asked us to for a specific reason eg: conversations.