RatgirlProductions

Ratgirl's Artwork Shop

Fremont, California · 0 Sales

RatgirlProductions

Ratgirl's Artwork Shop

Fremont, California 0 Sales On Etsy since 2010

Shop owner

Patricia

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Patricia

Contact shop owner

Patricia

Shop policies

Last updated on February 16, 2011
Here at Ratgirl Productions, customer satisfaction is very important to me. Because of this, I have laid out the store policies so there are no surprises during your shopping experience.

If you have any questions that have not been answered by the information below, please do not hesitate to contact me.

Let us help you squeak with unique!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
At this time I take all major credit cards, debit cards and Paypal. Tax is only applicable for California buyers, no tax anywhere else in the world!

If you need to cancel an item on your order, or you realized you ordered the wrong item, please contact me as soon as possible. I can issue you a refund only if the order has not yet shipped.
Shipping
Shipping is usually handled via USPS for both Domestic (within the US) and International orders. If you would like to upgrade or have a shipping preference, please don't hesitate to contact me!

The standard Domestic shipping takes about 3-5 days. On occasion shipping will take less time, though during holidays there may be delays.
Refunds and Exchanges
Once an item ships, all sales are final. If an item arrives to you damaged, please contact me within 30 days from the date it was shipped and if applicable we can do an even exchange.

Please note that it is buyer's responsibility to receive their package(s). If the post office returns to sender (back to me) the buyer will be notified and billed additional shipping cost.
Additional policies and FAQs
For custom orders and commissions please visit my website at www.ratgirlproductions.com to fill out a request form. I will send you a quote as well as possible wait time (if I have a commissions queue filled at that time). If you are interested in hiring me after the quote process I handle payments through the Paypal system, or through Square if it is a local face to face transaction.

Commission information can be found here:
http://www.ratgirlproductions.com/category/commission-details


Thank you and enjoy your shopping!