Rauxa Frames

Oakham, United Kingdom · 4 Sales


Rauxa Frames

Oakham, United Kingdom 4 Sales On Etsy since 2012

0 out of 5 stars

RauxaFrames is taking a short break

Geoff Doran

Contact shop owner

Geoff Doran


No reviews in the last year

Anonymous on Jun 17, 2012

5 out of 5 stars

Very prompt and efficient service. Product arrived well packaged and I am very pleased with the quality of this frame. Looks great!

Shop policies

Last updated on May 15, 2012
Most items listed are in stock and ready to be shipped. I aim to dispatch all orders the day after receiving payment, occasionally this is not possible due to pressure of work or your order arrives at a weekend. In that event, your order will be dispatched to you no later than 2-3 days from receipt of your payment.

Where you are ordering one of my "Made to order" items, please allow a further 3-5 days but if you are in a hurry, please send me a convo and I will do my best!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment with PayPal will ensure the speediest dispatch of your order. PayPal will process your debit or credit card whether you have an account with them or not.

I accept payment by cheque for UK customers only, please bear in mind that I can only pay in cheques on a Saturday and I will then need to wait for payment to clear before I can send you your frame(s).
All items are shipped using Royal Mail's standard services.

Your frame will be packed with protective measures to ensure it arrives safe and sound.
Refunds and Exchanges
I realise sometimes that when purchasing items over the internet, there are any number of reasons why you may find it not exactly as you expected, or the item colours are not exactly as you anticipated. which can be due to monitor colour differences which I understand can vary considerably.

For this reason, I offer a full refund provided that you let me know that you will be returning the item within seven days of receipt. Please convo or e-mail me to let me know you are returning the item so I can expect it. Postage from you to me is the responsibility of the purchaser.

If in the unlikely event your item is faulty, the reimbursement will be in full.

This policy is over and above my legal obligations towards purchasers and your statutory rights are unaffected by this policy.
Additional policies and FAQs
I aim to provide the highest possible standards of customer care but if something does go wrong (I'm not perfect!) that you're not happy about, please contact me before leaving negative feedback - I'd really like the opportunity to put things right if I possibly can!