RavensDreamMaine

Hand crafted, natural soaps & candles, made in Maine

Portland, Maine · 84 Sales

RavensDreamMaine

Hand crafted, natural soaps & candles, made in Maine

Portland, Maine 84 Sales On Etsy since 2011

0 out of 5 stars
(72)

Shop owner

Morgan

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RavensDreamMaine is taking a short break

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Note from shop owner Our shop is temporarily off-line while we do inventory... We should be back in January, 2014!

Note from shop owner

Last updated on Dec 24, 2013

Our shop is temporarily off-line while we do inventory... We should be back in January, 2014!

Morgan

Contact shop owner

Morgan

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Shop policies

Last updated on February 5, 2013
At Raven's Dream we strive to make quality products using natural ingredients and pure essential oils.

We would also love to share your rave reviews. We respect your privacy and will not share your personal information with others including Etsy members, members of other web or social groups or third party mailing lists.

We welcome suggestions for new products and scents and can create custom blends. We have many popular essential oils in stock.

Custom orders are accepted with minimum quantities on a pre-pay basis. Please contact us with your requests and further questions. Custom orders are non-returnable.

Free delivery to most of York and Cumberland County (Maine) on larger orders. Convo us for details.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
PayPal and Credit Cards accepted (through Direct Checkout).

If payment is not received within 3 days, we will send out a reminder via email concerning your purchase. If you do not respond within 48 hours, we will cancel the sale and re-list the item.

Maine residents will be charged 5% sales tax.
Shipping
Shipping is guaranteed on in stock items within 2-3 business days of cleared payment. We will advise buyer of tracking number once shipment has been accepted by carrier when applicable. USPS is our preferred domestic carrier. Should you prefer another carrier, you may have to pay additional costs. Custom and wholesale orders ship according to arrangements agreed upon beforehand.

If you are considering ordering multiple items, please contact us beforehand so we can set up a reserved listing for you with corrected shipping to match your purchase.

United States: First Class shipping is standard. We cannot provide tracking information of orders shipped via this method.

We can also ship Priority Mail within the United States. The minimum shipping cost is $5.95 for USPS priority anywhere in the US or APO boxes for small boxes (soaps only) -- larger ones are $13 and up (candles and larger orders). We will make a custom order for you with the correct shipping charges for large orders.

International Shipping: International Priority Mail only at this time for certain items. We cannot provide tracking information and are unable to refund for orders not received. Buyer is also responsible for duty and tariff fees. Since customs policies of individual countries may affect our ability to ship, please contact us before placing your order. We will research any additional fees and get you a total amount.

Customs: Buyer responsible for any customs fees/taxes. Raven's Dream LLC is not responsible for items destroyed by customs officials -- please be aware of your country's import regulations.

Raven's Dream LLC is not liable for product received damaged or not received unless insurance is purchased.

Maine residents: If you are in the Portland or Hollis area, let us know and a pick-up/delivery time can be set. Postal charges will be refunded through PayPal after pick-up has been arranged.
Refunds and Exchanges
Refunds and Exchanges:

Due to the nature of our products, we are not able to accept returns or exchanges.

Items lost or damaged in transit are the responsibility of the buyer and you may want to add insurance to your package. Please convo us before purchasing so we can create a custom listing with appropriate charges. We do our best to ship items appropriately so that they arrive safely.

If you are unhappy with your purchase, please contact us within 24 hours of receiving your items. We would be happy to work with you on a solution.

We want every customer to be satisfied with our product. Please contact us with your questions, comments or concerns.
Additional policies and FAQs
WARNINGS

Some of our products look good enough to eat. Please use caution with these and never leave pets or children unattended with products. In the event a product is ingested, please call your poison control center with the ingredients posted on each label or from our listing. We take no liability for these incidents.

In accordance with the CPSIA act effective 2/2009, nothing sold at Raven's Dream is primarily intended for use by persons aged 12 or under.


LEGAL NOTICES

By purchasing our products the purchaser agrees that they have read the listing in it's entirety and understand its contents and will not the buyer will not hold Raven's Dream liable for any adverse reactions or damage caused by misuse of product. Purchaser has checked ingredients for any possible allergic reactions and they shall hold seller harmless should an allergic reaction to the listed ingredients occur. Please do not use our products if you are allergic to any of the listed ingredients. We test every end-product on ourselves, but please stop using should you have an allergic reaction. We do not make any expressed or implied guarantee as to the healing of skin conditions by the use of our products.

Although essential oils are natural and are diluted, they are not recommended for pregnant women, children, or anyone with existing medical conditions. Discontinue use if occurs. By purchasing this product, the buyer agrees to not hold Raven's Dream LLC liable for any adverse reactions. The buyer also agrees to not hold Raven's Dream LLC liable for any damage caused by mis-use or improper precautions.