ReTreeJoy

Holiday Trees. Wood. Modern. Reusable. JOYFUL!

San Francisco, California · 400 Sales

ReTreeJoy

Holiday Trees. Wood. Modern. Reusable. JOYFUL!

San Francisco, California 400 Sales On Etsy since 2013

5 out of 5 stars
(90)

Announcement   Welcome to ReTree! Wood Holiday trees that are modern, reusable and JOYFUL. For every season and for any reason...HAPPY Holidays!

Announcement

Welcome to ReTree! Wood Holiday trees that are modern, reusable and JOYFUL. For every season and for any reason...HAPPY Holidays!

Carrie Leeb

Contact shop owner

Carrie Leeb

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Average item review
5 out of 5 stars
(90)
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About

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Shop members

  • Carrie Leeb

    Owner, Creator

    I’m a San Francisco-based artist and I look to nature for inspiration. I decided to design a reusable tree made of wood that could be a beautiful design piece, and...ReTree was born! Have a look at my fine art website, too! www.carrieleebstudio.com

Shop policies

Last updated on December 3, 2017
Create holiday cheer!
Decorate a ReTree — for every season and for any reason!

ReTrees are reusable, year-round, holiday trees that are fun to decorate and easy to assemble. Made of sustainably forested hardwood grown in the USA, they're a modern alternative to an artificial Christmas tree and just as natural as a live one!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
DEFECTIVE GOODS OR MISSING PARTS: We take pride in our products and work hard to make sure they’re of the highest quality possible. We inspect your order before it is sent to you. If you are dissatisfied with your purchase for any reason, or if your order is defective or has missing parts, please contact us ASAP. We will replace or repair any goods that are defective or missing, or we will refund you the full amount of your order once your return has been processed.

SHIPPING DAMAGE: If your item has been damaged during shipping, please report it to us with photographs of the damage immediately so that we can file a claim with the shipper. We will arrange replacement once you’ve done this, but if we do not receive documentation of shipping damage, we cannot guarantee a replacement. We do not accept returns on damaged items unless we have been notified of shipping damage, with documentation of the damage.

RETURNS: We accept returns of new and unused goods within 14 days of delivery to your address. If you decide to return your purchase, please email us ASAP, and we will send you the return address. We’ll reimburse the price of your order, less a 10% restocking fee, as long as the goods are in the same condition in which they were sent to you. Goods not in this condition are not eligible for returns. Shipping and handling fees are non-refundable, and the cost of return delivery will be paid by sender.
Payment
PAYMENT: You may pay using a credit card or through direct checkout with Etsy. We do not ship orders until payment has cleared. This normally takes between 2-5 days. We will ship once payment has cleared, as long as we have trees ready to ship. If we don't have trees in stock, we will ship as soon as we do. We are currently producing ReTrees for the 2016 holiday season.

TAXES: If you live in the state of California, you will be charged sales tax on your purchase.

THE LAST DAY TO ORDER FOR CHRISTMAS IS DECEMBER 17, 2017. We’ll not be fulfilling orders received between December 18, 2017 and January 4, 2018. If you order during or after this time, we’ll gladly send you a ReTree soon after January 4, as long as we have trees in stock. Nothing like getting an early start on 2018!

CANCELLATIONS: You can cancel your order at any time as long as your order is not already on its way to you. To cancel your order, please contact us ASAP. If your order has already shipped, please follow our return policy.
Shipping
SHIP TO ADDRESS: Please make sure that the address you’ve entered on your order matches the address you would like your item shipped to. We ship to the address listed on your order and can’t be held responsible for packages that are returned to us or lost because of the incorrect address being provided to us.

INTERNATIONAL ORDERS: Please send us your address in the “message to seller” section while making your purchase and we can give you an estimated quote for shipping charges and delivery times. Customs, taxes, or other fees are not included in our shipping prices and are your responsibility.
Additional policies and FAQs
DESIGN OWNERSHIP/COPYRIGHT INFORMATION: All images, text, designs and marks are copyrighted and protected by ReTree. The use or misuse of any of these is strictly prohibited. Nothing that you read or see can be copied without our written approval or permission.

PERSONAL INFORMATION AND PRIVACY
We’ll never share your contact information with anyone.

Copyright 2016 ReTree. All rights reserved.