Rebecca Moon Designs
RebeccaMoonDesigns' Shop Policies
I'm a full time yoga teacher & have made jewelry for years on the side. I'm finally getting around to making it available to the public.
For each of the gemstone pieces, I include and overview of the metaphysical properties, and I need to give credit where credit is due! My favorite resource book for stones is Melody's Love is in the Earth. Also, there's a site online that's really accessible - www.crystalsandjewelry.com. If you're wanting more info, check either of those references or feel free to ask me questions!
Below are some important policies regarding my shop. Thank you for taking the time to familiarize yourself with these.
As an aside, if you live in Ausin & want to do some yoga, check out www.yogayoga.com for my current schedule!
Paypal is the preferred method but money orders are also welcome. Please note that items will ship after money orders have cleared the bank.
Please ensure payment via Paypal is completed upon checkout. Payment via money order should be received within 7 business days.
I ship items out via USPS first class mail within 3-4 business days of your cleared payment, and usually sooner. Shipping insurance is included in the price.
If you paid via paypal, I always check to be sure the paypal address matches the one you provided in Etsy. If it does not, I'll convo you to ask you which address you'd like your item shipped to. You can save me a step if you leave direction in the "note to seller box" if your Etsy address differs from your paypal address. Thanks!
If you're local & don't want to pay shipping, convo me & wait to pay for your item until after you get the revised invoice.
Refunds and Exchanges
I will accept returns if your purchase wasn't quite what you were expecting. I will gladly take the item back within 10 days and refund your purchase price minus the shipping fees. You will need to ship the item back to me at your expense & I suggest insuring it, as it is yours until I receive it. Please return items in their original condition and unworn.
Sorry though, I am unable to accept returns on custom created pieces.
I do offer a limited warranty on malas - if something should happen within 90 days of purchase, I'm happy to re-string your mala for no charge. After 90 days, a re-stringing fee will apply.
Additional Policies and FAQs
I love custom designs, so feel free to contact me about a special piece just for you! I can create something by color, stone, metaphysical properties or style.
Please either send me a convo here on etsy or feel free to email me directly rebeccamoondesigns [!at] live.com & we can work out the details.
All custom work requires a non-refundable down payment to begin & the remainder (once the piece is complete) to be paid before the item is shipped.
Items in the shop can only be reserved with a 50% down payment & the sale must be completed within 30 days. All down payments (or partial payments) are non-refundable, but can be applied as shop credit.
Last Updated February 7, 2011