RedCloudStudio

Laser cut goods for celebrations, shops + spaces

Sumas, Washington · 8631 Sales

RedCloudStudio

Laser cut goods for celebrations, shops + spaces

Sumas, Washington 8631 Sales On Etsy since 2012

5 out of 5 stars
(2239)

Announcement   ❤ You can find Red Cloud Studio on Instagram, FB, & Pinterest @redcloudstudio!! If you have any questions or custom requests, please email me here or at hello [!at] redcloudstudio.com ▲ Merci!

Announcement

Last updated on Jun 7, 2018

❤ You can find Red Cloud Studio on Instagram, FB, & Pinterest @redcloudstudio!! If you have any questions or custom requests, please email me here or at hello [!at] redcloudstudio.com ▲ Merci!

Sadia Dawson

Contact shop owner

Sadia Dawson

View all 179 items

Reviews

Average item review
5 out of 5 stars
(2239)
View all 2239 reviews

About

Drafter to Crafter

Red Cloud Studio is a laser engraving studio based in Mission, BC near the Sumas, Washington border specializing in unique custom items such as custom rubber stamps, cake toppers, custom seal embossers, save the date magnets, and other laser engraved goods for your home, celebrations and businesses.

Red Cloud Studio was a dream of mine since childhood. I'm Sadia, a nerdy creative who discovered the amazing world of Etsy while planning my own wedding 5 year ago. After catching the crafting bug, I quit my day job as an Engineering drafter to pursue my life long dream of being an artist and haven't looked back since. Creating is my passion and I love working on projects with my friends from around the globe.

When I'm not in the studio, I can be found nose deep in a good murder mystery novel, dabbling in fibre arts, cuddling with my furry children, or rv-ing all over North America with my family!

Are you on instagram? Lets be friends! Find me @redcloudstudio

Sadia Dawson
Owner + Designer at Red Cloud Studio

Shop members

  • Sadia

    Owner, Designer, Photographer

    Hi! I'm Sadia, the geek behind the scenes!! I love my day job and when I'm not working, you can catch me watching trash tv, getting down to 80's tunes, traveling, reading and hanging out with my fur-baby daddy and our fur babies!!

  • Frank, Franklyn, Nugget, Frankie Darlington, Stinky

    Designer, Curator, Lover Of All

    I'm Frank. I like to stay close to mama when she is working. She gives me tummy rubs, and lots of loves and kisses. She tells me I'm her little buddha. I keep mama sane until I chew her shoes and then she says words that I've never heard before.

  • Mr. Baby aka Jack

    Designer, Curator, Scaredy Cat, Shy Guy, Sweetie Pie, Stinky Kisses Giver, Lover Of All

    I'm Mr. Baby...i also sleep near mama when she is working..i like tummy rubs, sleeping, and going for very short walks. I keep mama calm when she is having a bad day :)

  • Officer Lewis

    Inspector, Tosti-toes

    Hi I'm Lewis and new to the corporation. I like to walk around the studio and inspect things, and put my nose in things it doesn't belong in. My co-workers don't like me but Mommy thinks I'm a great addition to the team!

Production partners

  • Seamstress

    NY, United States

    Red Cloud Studio sources out for seamstress services to provide high quality fabric keychains for clients

Shop policies

More information

Last updated on Oct 25, 2017
Frequently asked questions

When will I receive my proof?

Proofs are available by request via the notes to seller box during check out for custom orders and are provided typically within 2-3 business days of purchase. Please leave your request in the notes section during check out as that is the only way you may receive a proof. Each proof is provided with 2 rounds of revisions. Also please check your proof for aesthetics, layout, correctness of all spellings, dates, times and addresses. Your order will be printed exactly as approved. Any customer approved mistakes will be unfortunately re-printed at the customer’s expense.

My order is incorrect/missing pieces/and or damaged

I will gladly replace your order if I'm at fault :) Please send over a picture/s with an email describing error and I will do my best to fix the issue right away. In some cases, items will have to be returned prior to an exchange or refund. Any errors & shortages must be reported within 7 days of receiving item prior to replacement.

Damages that occur during transit are not Red Cloud Studio's responsibility. I will however offer a discount should you need or want to buy a replacement. For piece of mind, please consider purchasing insurance to prevent from enduring any financial loss. Extra insurance protection can be arranged at an extra cost only prior to purchase only. Please email me for rates.

Tracking shows shipped & delivered but I don't have my package?

A transaction is complete when tracking shows that an item has shipped. Compensation, or replacements will not be offered for any lost item, returned, or delayed items unless tracking shows absolutely nothing. If you live overseas, tracking is very limited or not available in most cases. Please arrange to upgrade to a service with tracking to avoid any issues with Red Cloud Studio prior to purchase.

When will my order ship and arrive?

Red Cloud Studio is located in Mission BC, Canada but all orders typically ship from Sumas, Washington, USA. For orders within the USA, please allow 4-5 business days for delivery (with USPS) from the day your order ships.

For Canadian and international orders, please allow 2-4 weeks for your order to arrive. Once an item has shipped, arrival times are out of my control so please make sure to plan ahead and as early as possible. Red Cloud Studio can not take responsibility for an item that shows up later than expected nor can I take responsibility for any time sensitive orders. Your deadlines are your responsibility unless you have personally arranged something with Red Cloud Studio.

I left the wrong address on file during check out. Can I change it?

Please let me know as soon as possible to avoid any shipping issues. Otherwise, I will ship to the address left during purchase and or shown on invoice.

What method of shipment do you use?

Unless arranged prior to purchase, I typically use First Class Air for rubber stamps, and Priority Service on some occassions. For non rubber stamp items, type of service used depends on the weight and dimensions of the package. If you would like to upgrade to a specific service and or add insurance, you must email me prior to purchase. Insurance and upgrades will incur extra fees.

Can I return my customized item for a refund or return it for an exchange?

Any used or customized items may not be returned for a refund or exchange.

Who makes your products?

All products are manufactured by Red Cloud Studio. In the rare instance that there is an equipment failure or an emergency, an outside source may be hired to complete the project to avoid any delays!

What is your production time?

If we haven't personally discussed a ship out date, you can always check your online invoice for an estimated ship out date. Also, you can check the processing time in the item description for the item/s that you have purchased to get an idea of how long it will take. You can always email me if you are unsure :)

All production times are either listed in the item description or under the shipping tab. Occasionally, during the holidays season items may ship a couple of business days behind schedule. Please allow yourself some extra time during these periods prior to placing an order :) Also, please check my shop announcements on the main page of my shop to see current production times. Thank you :)