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Reviews
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Patricia on Apr 20, 2026
5 out of 5 starsGreat for hen do would order again
RedLeader responded on Apr 21, 2026
Thank you very much for taking the time to leave us a review for your recent purchase, we very much appreciate you doing that. Thank you for your custom and we very much look forward to seeing you again in the near future.
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Sara on Apr 20, 2026
5 out of 5 starsGreat product, highly recommend it.
RedLeader responded on Apr 21, 2026
Thank you very much for taking the time to leave us a review for your recent purchase, we very much appreciate you doing that. Thank you for your custom and we very much look forward to seeing you again in the near future.
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Louise on Apr 16, 2026
5 out of 5 starsBeautiful T-shirts exactly what I wanted for my hen party
RedLeader responded on Apr 16, 2026
Thank you very much for taking the time to leave us a review for your recent purchase, we very much appreciate you doing that. Thank you for your custom and we very much look forward to seeing you again in the near future.
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Louise on Apr 16, 2026
5 out of 5 starsBeautiful T-shirts exactly what I wanted for my hen party
RedLeader responded on Apr 16, 2026
Thank you very much for taking the time to leave us a review for your recent purchase, we very much appreciate you doing that. Thank you for your custom and we very much look forward to seeing you again in the near future.
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Patricia on Apr 15, 2026
5 out of 5 starsGreat t shirt for hen do
RedLeader responded on Apr 16, 2026
Thank you very much for taking the time to leave us a review for your recent purchase, we very much appreciate you doing that. Thank you for your custom and we very much look forward to seeing you again in the near future.
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Emma on Apr 15, 2026
5 out of 5 starsExcellent service and super fast delivery even with ordering 27 t shirts! Really happy and would highly recommend. Thanks again
RedLeader responded on Apr 16, 2026
Thank you very much for taking the time to leave us a review for your recent purchase, we very much appreciate you doing that. Thank you for your custom and we very much look forward to seeing you again in the near future.
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Sue on Apr 12, 2026
5 out of 5 starsExcellent product. Great quality. Thanks
RedLeader responded on Apr 13, 2026
Thank you very much for taking the time to leave us a review for your recent purchase, we very much appreciate you doing that. Thank you for your custom and we very much look forward to seeing you again in the near future.
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Etsy buyer on Apr 12, 2026
5 out of 5 starsAbsolutely brilliant product! Brought separately by the hen party and different writing was asked for by different people. The owner messaged me as I had brought the bride and questioned this, otherwise we all would have had different writing! Very kind person and product is good quality. Very satisfied. Thanks so much
RedLeader responded on Apr 13, 2026
Thank you very much for taking the time to leave us a review for your recent purchase, we very much appreciate you doing that. Thank you for your custom and we very much look forward to seeing you again in the near future.
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HJ on Apr 20, 2026
5 out of 5 starsAll arrived timely and extant as ordered. Thank you
RedLeader responded on Apr 21, 2026
Thank you very much for taking the time to leave us a review for your recent purchase, we very much appreciate you doing that. Thank you for your custom and we very much look forward to seeing you again in the near future.
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Sigourney on Apr 20, 2026
5 out of 5 starsAmazing quality, would order again.
RedLeader responded on Apr 21, 2026
Thank you very much for taking the time to leave us a review for your recent purchase, we very much appreciate you doing that. Thank you for your custom and we very much look forward to seeing you again in the near future.
About RedLeaderUK
Shop members
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Claire
Owner, Customer Service, Designer
Claire is one half of the business, front of house and the paper pusher. She will be the one you liaise with if you have any questions.
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Sam
Owner, Maker, Dispatcher
Sam is the other half, chief tea maker and order processor. Sam is the muscle behind the business and keeps the business flowing and works all the hours God sends to get your orders turned around as quick as we can.
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
Privacy policy
More information
Frequently asked questions
Do you offer custom or bespoke designs?
Yes, we can help with bespoke revisions and full custom designs. These are charged differently depending on the level of work involved, and any additional fees will be quoted before we start mock-ups. Design and rework fees cover creative time and preview proofs only and are non-refundable once proofs have been issued. Mock-ups and proofs are shared for preview and approval purposes only.
All designs remain © Red Leader Clothing and may not be copied, reproduced, or supplied to another printer or seller without our written consent. Editable or source files can be purchased separately under a file release agreement, starting from £10.
I need my order quicker
All listings are provided with our current processing times and also 'estimated' delivery dates. We try when possible to work ahead of the quoted timescales but this is not always possible during peak trading periods. For UK orders, we offer different speed shipping methods for you to choose from. We always advise you to order in plenty of time and please do be courteous by not sending us messages 'demanding' your order by a certain date. This does happen from time to time but please do respect that all customers get treated on an equal first come, first served basis and we will cancel your order if you are being rude.
Can I change my address?
- We have to send to orders to that on the order, if you have provided the wrong address please contact us asap so we can cancel your order and you can reorder accordingly.
- Once processed and shipped unfortunately it is too late for us to change.
- Please check your delivery address, we will not be liable for orders being shipped to out of date addresses.
- If an order is returned due to it being sent to an incorrect address that was on the order, you will be charged postage again to reship this and any return to sender charges applied due to buyer error.
Do your international shipping costs include duty and customs charges?
Only for US orders. Buyers based outside the UK are responsible for all customs/duty/VAT charges that may apply to their order. These will not be refunded. Overseas post are always sent by a tracked mail option where possible (not including stickers)
Please check your country's thresholds on VAT and duty, this is not our responsibility. All orders are shipped with fully compliant customs paperwork.
The EU operates the IOSS system. Orders over EUR 150 to EU countries will be liable for VAT and duty on entry. Etsy will not deduct VAT in advance under IOSS rules if the order exceeds this value. Under this value for EU, under IOSS rules Etsy will deduct VAT at the time of your order. These are EU rules and MUST be paid.
How long will it take for my international order to arrive?
- All delivery dates are estimated and not guaranteed. Unfortunately we have zero control or estimation as to how long your order will take to clear any customs queues on entry to your country.
- We always provide full and correct customs documentation to help speed up the postal processing of your order to reduce disruption
Exchanges and Refunds
- Buyer pays return shipping on all exchanges/returns (UK & international).
- Obtain proof of posting; if lost in transit, buyer claims with carrier – we do not refund lost return packages.
- Exchanges posted only after we receive & inspect original item. International: refunded on return so you can repurchase.
- Report returns, exchanges or issues within 30 days.
- Items must be unused, in original condition & packaging. Worn or marked items not accepted.
- NO RETURNS/EXCHANGES ON CUSTOM/PERSONALISED ORDERS – this also includes bulk orders (e.g. hen parties) if the trip is delayed/cancelled for any reason
Further information relating to buyers outside the UK
- No international tax or duty/customs charges will be refunded
- Please ensure you mark your return as 'no commercial value' as if we are charged any duty for your return this will be deducted from your refund. (Please check with your shipper which option to select so we are not charged duty on a return)
- International orders that come back to us as returned to sender (for example, not collected from post office, address incorrect, no answer etc), we will refund the value of the goods on return of the package but not your outbound shipping cost. We don't refund bespoke orders (goods, nor shipping) if they come back. Forced returns are against terms of service. If you still require the item, outbound shipping will be paid by the buyer
My order hasn't arrived
- Please check your sales order record for the tracking reference. Where tracking is available we will always upload when your order is despatched. Check with other members of the household and neighbours and check your property safeplace surroundings.
- Please double check the address on your order
- If your postman or the courier attempted to deliver and left a note and has taken back to the post office or depot, please do attempt to collect or redeliver. Any items returned to us are liable for a reshipping charge if you still require. If your personalised order comes back to us and you no longer require, this cannot be refunded as there are no refunds on custom orders
- Please drop us a message to attempt to help you
Do you offer collections and where are you based?
No, we don't allow any collections across any of our selling platforms.
We are based in Chester, United Kingdom
Our details are:
Red Leader Clothing,
Riverside House,
Brymau Three Estate,
River Lane,
Saltney, Chester
CH4 8RQ.
United Kingdom
Do you ship to the EU and Northern Ireland?
Yes, we will continue to ship to certain EU countries and Northern Ireland under the GPSR as we have appointed an EU representative
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