RedTailCrafters

Inspired and Unique Decor Created for You

Kutztown, Pennsylvania · 1323 Sales

RedTailCrafters

Inspired and Unique Decor Created for You

Kutztown, Pennsylvania 1323 Sales On Etsy since 2013

5 out of 5 stars
(221)

Announcement   B A R G A I N - I T E M S
Save $$$'s and ship fast! Bargain items are crafted for a variety of reasons. Mostly for items that we displayed at shows. However, some we made by mistake, or we made as samples. Some were made when demonstrating our lasers. Since orders we normally receive are made-to-order, and since we have sooooo... many items, the chances of a customer ordering something we have already made is slim. Each bargain item is first quality and is simply looking to match with the right customer. They are bargained-priced and ready to ship with no lead-times.

Announcement

Last updated on May 14, 2018

B A R G A I N - I T E M S
Save $$$'s and ship fast! Bargain items are crafted for a variety of reasons. Mostly for items that we displayed at shows. However, some we made by mistake, or we made as samples. Some were made when demonstrating our lasers. Since orders we normally receive are made-to-order, and since we have sooooo... many items, the chances of a customer ordering something we have already made is slim. Each bargain item is first quality and is simply looking to match with the right customer. They are bargained-priced and ready to ship with no lead-times.

RTCrafters LLC

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RTCrafters LLC

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Reviews

Average item review
5 out of 5 stars
(221)
View all 221 reviews

About

Free and proud. The Red Tail Crafters Back Story

The name honors my late husband, who loved our local Hawk Mountain Sanctuary, and whose spirit is in the Red tail hawks that fly free and proud. The idea honors "Made in the USA" and the little guy, like me, who wants to offer products that I am proud of. The catalyst was my purchase of an Epilog 36EXT laser (also made in America) that opened up my creative process in a way I never thought possible. Red Tail Crafters specializes in handcrafted, inspired and unique decor. With the help of 2 state-of-the-art CO2 lasers, a huge variety of substrates & laserable items, Photoshop & CorelDraw, unlimited imagination & creativity, and a ton of elbow grease we turn ideas into reality.

We cut wood, leather, paper, fabric, cork, specialty metallics, laserable plastics and acrylic into almost any shape including very detailed cut-outs. We also engrave these items plus glass, stone, marble, tile, ceramic, anodized aluminum and can permanently mark metals. Contact me with your ideas and we will work with you to come up with a custom solution.

No idea is off-limits. If you can dream it . . . we can design it!
Janet (and team)

Shop members

  • Janet Brito

    Owner, Design, Assembly, Photography, Shipping, Service

    Over 60 and having a blast; a new Grandma; love graphics, design, woodworking, Made in the USA; working with creative folks and my Epilog Lasers! I am willing to tackle just about any request and love custom work!

  • Christina Smith

    Assistant

    Chrissy, my niece, is my right-hand assistant. She runs the smaller CO2 laser, assembles products & ships orders. She handles much of our social media and is learning to design in CorelDraw & Photoshop. She is an invaluable part of our small team.

Shop policies

Last updated on July 15, 2018

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
ALL DAMAGED ITEMS: Any item that is received defective or damaged will be replaced free of charge, with no additional or return shipping charges. This includes custom and personalized items.

CUSTOMIZED ITEMS: Items that are not defective or damaged, and are personalized cannot be returned.

NON-CUSTOMIZED ITEMS: Items that are not customized and/or personalized may be returned within 30 days from the day you receive your item(s). Please message me for return instructions.
Payment
All major credit cards (VISA, MC AMEX and Discover), PayPal, Money Orders and Checks (allow an extra 7 days for your personal check) are acceptable forms of payment. You can also pay with your Etsy Gift card.
Shipping
USA Destination
I try to select best combination of economy and speed when selecting the standard shipping for your order. If you are close to PA, in HI or AK, or the package is 4lb or under, your order will most likely ship via the USPS Mail system. Other orders in the contiguous USA are normally shipped Federal Express. Of course, you may upgrade from the standard shipping when you check out. All orders are insured.

Canada Destination:
Orders 4lbs or under are normally shipped via the USPS Postal system and may take 6 -21 days in transit. Orders over 4lbs are shipped UPS Standard. Any Duty and or Taxes are your responsibility and will need to be paid upon delivery. All orders are insured.

Combined Shipping:
Many orders ship for free. If shipping is charged, place all of your items in your shopping cart to see the combined, discounted shipping. If it seems high, message us (see FAQ at then end of each listing). Computers do not do a very good job sometimes.

Custom Shipping Requests:
If you have specific shipping needs please message me! I will do our best to get you what you want when you want it by!
Additional policies and FAQs
WHOLESALE and/or CUSTOM ORDERS: I can modify just about any item we offer. If you like an item but want a different color, style, shape or size. If you want your logo, your name, special text, special etching or whatever, we are here to accommodate you. Message me so we can determine your needs and make a private listing for you.

More information

Last updated on Aug 7, 2017
Frequently asked questions

What is My Shipping Charges Seem High? Let us Try to Calculate!

ALWAYS ASK US, IF THE SHIPPING SEEMS HIGH! Computers don't do a very good job of calculating shipping charges on combined items. Nor can it determine if shipping more economical in a flat rate box. Trying to combine weight and dimensions of multiple items sometimes results in overcharges. We can always review your potential order to see what shipping will be. We are more than willing to adjust if we can do better!

What if I Need an Item Right Away? Let us Know Your Deadline!

I sympathize as I am a terrible last minute shopper? We strive to ship all orders as quickly as possible. All items are custom made-to-order and most shipped within 3-8 working days, but some items may take longer to complete. If you have specific deadline by which you need to receive your order, please contact me to ensure I can meet your expectations.

How To Add Personalized Information to My Order?

Most listings will tell you if you can customize an item. And you can enter that info checkout screen there is an area labeled NOTES TO REDTAILCRAFTERS. This is where you should enter the customization / personalization details and any special instructions you have for the order. If you want something personalized, and you do not see that in the listing then please message me. Together we can try to work out a solution.

Can I get a quantity discount on multiple items?

Yes you can. Many of our items have the option to choice the quantity in the drop down choices, and the larger the quantity the less per item. Other items qualify for a quantity discount code, which is noted in the listing. And if you need a custom quote on a larger quantity, simply message me with your request.

Can I add a gift message and/or wrapping to an order?

We can add a gift message to any and all items. You simply need to include the message in the order notes. Gift wrapping is not as easy as some items items are too large to properly wrap. However, you can always ask and I can let you know what I can and cannot do.

Please Note: We do NOT include any pricing on our packing slips.

What if I am not sure which monogram style I want on my glassware?

That's OK. Sometimes it is hard to envision what the monogram style will look like with your letters/text. Simply place your order for one of the styles you like and include a note with 2 or 3 other styles that interest you. Once I receive your order, I will mock-up your selected styles with your letter(s), so you can view them and make a final decision.