Artisan metal jewelry
Reddsmith's Shop Policies
My aim is to provide great service. If you have any questions, comments or special requests about current or previously sold items please contact me via convo.
Please check out my shop policies before purchasing.
If you are happy, then I am too!
INTERNATIONAL BUYERS!!! You MAY be charged import taxes/duties/custom fees/vat etc (depending on that countries regulations and the amount of the order) and is the responsibility of you the buyer, so please take this into consideration when purchasing.
All ready-to-ship Items will be shipped on the first business day after confirmation of payment is received. Made to order items will typically take 3-4 days to ship although under special circumstances I may be able to rush orders.
Items ship in a new red, chocolate or kraft cotton filled box and padded envelope via USPS 1st class with delivery confirmation. PLEASE check that your shipping address is correct at checkout!
You will receive a confirmation e-mail when your purchase is on it's way.
I also have a listing for priority shipping if you need your parcel a little faster.
I will work with any special requests such as expedited shipping & insurance (recommended). If you require this please send a request PRIOR to purchase and I will adjust the shipping charges accordingly.
Refunds and Exchanges
Of course, I hope that you will be happy with your purchase, if this is not the case I do grant refunds/exchanges minus shipping costs.
The item must be returned within 7 days of receiving it and be in the same condition and in original packaging.
Additional Policies and FAQs
I want you to be happy with your shopping experience and feedback is greatly appreciated. If you have any problems, please contact me before leaving neutral or negative feedback. I will do my best to make sure you are satisfied, and hopefully come again and tell your friends!!
Last Updated April 15, 2014