RelaxCreativeDesigns

Relax Creative Designs

Grand Forks, North Dakota
17,923 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Relax Creative Designs makes elegant, upbeat, & unique customized paperie and gifts. We strives to make your special occasions as successful and elevated as possible.

We hope you love our products as much as we love designing them for you! As an added thank you, we offer flat rate shipping (and free standard shipping on orders $35+) so no crazy shipping fees.

Our regular business hours are Monday-Friday, 10am-6pm CST. Any after hours/weekend/holiday messages will be answered the next business day.

Announcement

Last updated on Aug 12, 2021

Relax Creative Designs makes elegant, upbeat, & unique customized paperie and gifts. We strives to make your special occasions as successful and elevated as possible.

We hope you love our products as much as we love designing them for you! As an added thank you, we offer flat rate shipping (and free standard shipping on orders $35+) so no crazy shipping fees.

Our regular business hours are Monday-Friday, 10am-6pm CST. Any after hours/weekend/holiday messages will be answered the next business day.

Items

17923 Sales
 
Marie Jensen

Contact shop owner

Marie Jensen

Reviews

Average item review
5 out of 5 stars
(4085)
See reviews that mention:
Quality 345 Shipping 415 Customer service 523

About RelaxCreativeDesigns

Sales 17,923
On Etsy since 2014

Relax Creative Designs

The Relax Creative Designs vision is simple- create unique and elegant paperie and gifts to elevate clients' most special moments to some of the happiest memories in their lifetime.

Whether you are looking to ask that lifelong friend who has always been by your side to be your bridesmaid on one of the greatest days of your life, connecting with your groom to warm up his cold feet before your reveal on your wedding day, or to support that special couple through each of life's milestones, you deserve memorable, high-quality gifts that will do just that.

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Since day one, my goal has always been to make your special event everything you've imagined and more, which is why I started creating and selling our personalized, high-quality wedding and event products right from the beginning.

I began Relax Creative Designs when I was planning my wedding in 2014. Many of my ideas were not available to purchase, so I started listing my own designs online. Now, I have had the privilege of creating stationery, wine labels, and decorations for over 17,500 weddings around the world. Many of these unique and beautiful ceremonies and receptions have inspired additional products in the Relax shop.

Please enjoy, and if you don't see exactly what you're looking for, don't hesitate to contact me for a custom design.

- Marie Jensen

Shop members

  • Marie Jensen

    Owner

    Marie has a BFA from New York University. She was Executive Director at the North Valley Arts Council before founding Relax Creative Designs. Marie also served in the North Dakota State Legislature before stepping down to raise her beautiful daughter

Production partners

  • Luxury Menswear Creator

    New York, NY

    We work with our menswear manufacturer to turn our argyle designs into luxury Italian-style menswear.

Shop policies

Last updated on August 12, 2021
Hi! Thanks for stopping by!

I want you to be head-over-heels with your order, so please let me know if you have any questions. I generally respond to messages within 1 business day (the studio is closed on the weekends).

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 30 days of delivery
Ship items back within: 45 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
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SOCKS & KIDS' CLOTHES
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- Buyers may exchange unused clothing. Buyer pays shipping.
- I refund unused clothing, less the original shipping fee. Buyer pays return shipping.
- If your item arrives in a damaged or defective condition, please send me a photo and I'll mail a replacement or process a refund.

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CUSTOMIZED LABELS
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- I provide full refunds until your order is marked "in progress." Once your order is in progress, I refund only shipping. Orders are completely nonrefundable once they have been sent to print. (Unless they arrive in a damaged or defective condition.)

- If your item arrives in a damaged or defective condition, please send me a photo and I'll mail a replacement or process a refund.

Things to be aware of:

INCORRECT LABELS If your final product is incorrect as a result of your not approving your proof/s, your not messaging me back if I have questions, or your submitting incomplete or incorrect information, I will not refund your order, and you are responsible for reprinting and reshipping costs.

LATE ORDERS I do not refund customized label orders that arrive late as a result of the customer's misunderstanding of shop policies or production & shipping times. If you're on a tight timeline, send me an Etsy message and I'll work with you to meet your timeline.

INCORRECT MAILING ADDRESS If your order arrives late or doesn't arrive due to your providing an incorrect mailing address, I will not refund your order, and you are responsible for reprinting and reshipping costs. If you have already ordered and listed the wrong shipping address, just message me any time before your order ships, and I will mail to your updated address.
Payment
I accept credit cards, PayPal payments, and Etsy gift cards. For reasons out of my control, there is tax on items shipped to certain states and countries.
Shipping
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PRODUCTION TIME
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*INSTANT DOWNLOAD* Download from your "purchases and reviews." For more info on how to download & for troubleshooting: https://www.etsy.com/help/article/3949

*MAILED ORDERS with CUSTOMIZED LABELS* I individually design and hand assemble every customized label, and I work hard to get your proofs to you quicker than other Etsy design shops. Unless you request otherwise, I will send your digital proofs via Etsy message.

You'll choose NORMAL or RUSH proof production time as part of your shipping selection at checkout. You can waive your proofs, but it will still take the same amount of design time before I mail your order, and I'm not responsible for mistakes.

NORMAL proof production time: You'll receive your proofs within 3 business days via Etsy message. You will have 12-24 hours to approve or request changes.

RUSH proof production time: You'll receive proofs the next business day after you purchase. You will have 12-24 hours to approve or request changes.

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PROOF REVISIONS for CUSTOM DESIGNS
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IF YOU REQUEST REVISIONS: I revise wording and layout as many times as you need (for free!) to make sure your custom design is perfect.

If you request color changes or label size changes after you receive your proofs, you are responsible for a $6.50 redesign fee per order- so make sure to request special colors & sizes at the time you order.

Revisions generally take 1 business day to complete.

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SHIPPING WITHIN THE UNITED STATES
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Although the USPS says standard shipping takes 2-5 days, please allow 1-2 weeks for your order to arrive- especially during holiday seasons. I also offer shipping upgrades at checkout.

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INTERNATIONAL SHIPPING
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STANDARD SHIPPING
I ship internationally via USPS First Class International, which includes Delivery Confirmation to most countries. Shipping takes 2-5 weeks depending upon customs time in the receiving country.

Shipping to Canada usually takes 1-2 weeks, but please allow the full 5 weeks in case of high volumes at Canadian customs, especially around holidays.

UPGRADE SHIPPING
If you need your order sooner, send me a message for more options.

International customers are responsible for custom and duty fees assessed by their country.
Additional policies and FAQs
ONCE A PACKAGE LEAVES THE SHOP, IT IS OUT OF MY HANDS. The mail is the one part of the process I can't control.

If your item doesn't arrive when expected, please first contact USPS/FedEx with your tracking number. They may be able to give you more information than I can (since you are familiar with your location, mail schedule, etc.)

If that doesn't work, send me a message, and I will make sure you receive your order.

I understand that friends and family have lots of inside jokes, and I will happily design custom orders with profanity. However, it is my policy not to design using racial or homophobic slurs.

Colors and image size vary from monitor-to-monitor. Please do not assume that the color & size on your screen is accurate. Slight color variations on printed pieces may occur.

These policies are subject to change at any time.

More information

Last updated on Aug 12, 2021
Frequently asked questions
How long will it take to receive my custom designed proofs?

I offer RUSH proof production time (proofs messaged to you in 1 business day) -or- NORMAL production time (proofs generally messaged in 3 business days).

You can choose which you'd like as part of the shipping at checkout.

How long does the proof approval process take?

Unless you request otherwise, I'll send your proof via Etsy message.

You will have 12-24 hours to approve your proof.

IF YOU REQUEST REVISIONS: Revisions take about 1 business day. You'll have additional time to review your revised proofs before I print and mail.

Can I waive my proof? What happens if I don't approve my proof?

Yes, but if you waive your proof, we're not responsible for mistakes.

Waiving your proof usually does not speed up the printing and mailing process.

How do I order multiple labels?

Labels are sold individually.

Let's say you have 1 Best Man and 4 groomsmen:
Order 5 labels. (put the Quantity on "5")

Then, you can leave the personalized info for all of the labels in the "Notes to Seller" section at checkout. I customize wording on each label for no extra cost!

I can't find where to put my personalized information.

Write your personalized info in the "Notes to Seller" section at the end of checkout.

You can also message it to me via Etsy messaging or Custom Order Request.

Can I customize the wording on the label?

Yes! I customize wording on everything (except for art posters) for no extra cost, so you can go ahead and order right from the listing.

You can leave all of the personalized info in the "Notes to Seller" section at checkout (or you can send it to me via Etsy Message or Custom Order Request)

I don't need a custom design. How long until my order ships?

Non-customized orders generally ship within 3 business days.

What if I submit incomplete or incorrect information on accident?

No worries! Just send me an Etsy message or email me at marie@relaxeventstudio.com

I can change your shipping address or update the info you'd like on your custom labels.

How many proofs will you create for me?

I will revise wording and layout as many times as you need to make sure your order is perfect.

If you request color changes or sizing changes after you receive your proofs, you are responsible for a $6.50 redesign fee per order. (so make sure you request special colors & sizing at the time you order)