Renefelt's Shop Policies
All items in this shop are my handcrafted. All items are unique, one of a kind and completely hand made. www.renatos-veltinis.blogspot.com
I accepted PayPal only.
Please pay immediately, and be sure that you have completed the payment process.
"If payment for a purchase is not submitted within three days, the seller may cancel the transaction and relist the item for sale" (from Etsy's DOs and DON'Ts http://www.etsy.com/dosdonts.php )
I am shipping goods from Lithuania (LTU), England (EN) worldwide.
All shipments are shipped through 2 days from receiving of payment (working days only).
I am shipping goods via Air Mail.
Delivery time belongs from post's terms.
Usually it's 2-4 weeks to U.S,Canada
and 1-2 weeks to Europe.
I hope that everytime you will receive your goods on time.
I am shipping goods to address which is on your Etsy. So, please check that there you have right address.
Overseas buyers may be subject to customs duties or taxes on items. I am in no way responsible for these duties or taxes, and they shall be covered solely by the buyer as it is the buyer's local tax authorities that is charging them.
Refunds and Exchanges
If you are in any way unhappy with your purchase, please contact me within 2 business days after receiving the item. If you decide to return the item, it must be posted within those 2 days too. It must be returned unused, in its original packaging. I will refund you via Paypal, minus the cost of shipping and Etsy fees. You will also pay the cost of shipping the item back.
Additional Policies and FAQs
I dont accept custom orders.
Last Updated September 25, 2012