RestorationHarbor

Unique Home Decor with Southern Charm

Alabama, United States · 136 Sales

RestorationHarbor

Unique Home Decor with Southern Charm

Alabama, United States 136 Sales On Etsy since 2012

0 out of 5 stars
(42)

Announcement   **Click here for DISCOUNTS and EXCITING NEWS**


Don't forget to check out our "sold" items! We can often make something similar for you. Just message us with your ideas!

Discounts for our Facebook friends! "Like" us and enjoy 10% off. Convo us for your exclusive coupon code. www.facebook.com/RestorationHarbor

_______________
FACEBOOK: www.facebook.com/RestorationHarbor
TWITTER: www.twitter.com/RestorHarbor
PINTEREST: www.pinterest.com/rharbor


Laura and Blakeley Ellis
Gulf Shores, Alabama

Announcement

**Click here for DISCOUNTS and EXCITING NEWS**


Don't forget to check out our "sold" items! We can often make something similar for you. Just message us with your ideas!

Discounts for our Facebook friends! "Like" us and enjoy 10% off. Convo us for your exclusive coupon code. www.facebook.com/RestorationHarbor

_______________
FACEBOOK: www.facebook.com/RestorationHarbor
TWITTER: www.twitter.com/RestorHarbor
PINTEREST: www.pinterest.com/rharbor


Laura and Blakeley Ellis
Gulf Shores, Alabama

Laura and Blakeley

Contact shop owner

Laura and Blakeley

About

Preserving the Legacy of Priceless Architectural History - With Hard Work and a Little Love

Greetings from Gulf Shores, Alabama!

We're Laura and Blakeley, and we share a love of all things unique and charming. Especially when they're old. This love developed into a hobby, which developed into this little shop!

Our passion is to protect the legacy of priceless southern architectural history and share it with you and your family. Each of our creations carry with it a past, a story, and a little love.

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Shop members
  • Laura and Blakeley

    Owner, Maker, Designer

Shop policies

Last updated on January 10, 2013
Hello, and welcome to Restoration Harbor! We hope you enjoy browsing. If you would like to learn more about us, please visit our profile: http://www.etsy.com/people/restorationharbor

We love very old reclaimed wood and a bit of vintage fun here at Restoration Harbor, and if you're reading this, perhaps you do too. But please be sure that your expectations for these items are reasonable. Vintage items are decades old, and we do our best to point out or photograph any noticeable flaws. Reclaimed / salvaged wood is called such because it's had a past life. We strive to honor the inherent beauty and charm of this wood.

If you have an idea for a design out of reclaimed wood that you do not see in our shop, please convo us and we will work with you to create the perfect piece for your home, or a gift for someone special.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
We accept payment via PayPal and credit card.

We ask that you arrange payment at the time of purchase. If for some reason you cannot make payment within this time frame, please convo us and we would gladly put an item on hold for you. We reserve the right to cancel the sale and/or hold and relist the item if payment is not received. Thank you for your understanding.

CUSTOM ORDERS
Because "picking" for specific items is often the first step of the process with custom items, all custom orders must be pre-paid before the project is started. Production on the order starts immediately after payment is received. Generally, once an order is processed, no changes may be made. If changes must be made that result in additional cost, this may be made billable to the customer.

RESERVE
We will be glad to reserve an item for you.
Please contact us to put an item on reserve. We ask that you make the purchase within 24 hours of requesting a reserve.
Shipping
Smaller/lightweight items will typically be shipped via USPS Parcel Post or Priority, and books ship via Media Mail. Larger/heavier items may ship either USPS, UPS, or FEDEX. It's important to us to provide the least expensive shipping option without compromising the item's safety. We never profit on shipping; we only charge the actual cost of the packaging and shipping. Our shipping quotes are a "farthest distance estimate." If we have over calculated your shipping cost (including packaging) by more than a couple bucks we will send you a refund for the difference.

We love to reuse and recycle so there is a chance your item could be packaged with used boxes, newspaper, etc. We feel it's our social responsibility to limit waste.
 Please let us know if this is a problem.

We generally ship within 72 hours after receiving payment. Please contact us for current turnaround time for custom orders.

Unless noted in the listing, insurance is not included in any of the quoted shipping prices. Please convo us if you would like to add insurance. We highly recommend adding it, especially on breakable items. We take great care to pack your items securely, but we are not responsible for lost or damaged packages. For some large/heavy/fragile items, we ask that you contact us for an accurate shipping quote prior to purchase.

International Folks: We do ship internationally. Buyers are responsible for paying any applicable customs fees, taxes, or duties in their respective countries. Please also be aware of your country's individual laws regarding imports; we may not be held responsible for any item held by customs.

US Customers: Do you need your item in a hurry? Contact us and we will provide a quote for express mail.
Refunds and Exchanges
Please contact us as soon as possible if there is any problem with your order.

We will accept returns or exchanges if there is damage, or if you receive an item that doesn't match its description. Please read the description carefully before purchasing to make sure that it is the size you are looking for.

Please contact us as soon as possible if there is any problem with your order.
We will not issue a refund unless there is damage or any error on our part, such as a mistake in the description. If you decide to return an item for any reason other than these, you must contact us within 7 days of delivery and we will gladly exchange for something else, or give you an in-store credit for future use. In this case, all shipping costs will be your responsibility.

We package every order carefully. If you purchased insurance and your item is damaged in shipping, we will file a damage claim with the shipping company on your behalf and you will receive your replacement / repaired item once the claim has been processed.
Additional policies and FAQs
Because we use reclaimed wood and salvaged architecture to make our products, you may find sand or other bits of debris on your items. This is just part of what makes them unique!

CUSTOM ORDERS
We welcome custom orders! All of our reclaimed wood items are built by our hands, one piece at a time. Please contact us with your ideas and we will be happy to create a special piece just for you. Custom orders will be made exactly as discussed through email or as written in the comments section at checkout. Custom orders are not eligible for refund or exchange.

GIFTS
If your order is a gift going directly to the recipient, we'd be happy to include a personal message card from you for no extra charge. If you would like this service please let us know what you would like us to write in the "note to seller" during checkout.

LAYAWAY POLICY
If you are short of funds but would like to purchase that special item, a layaway program can be arranged. A nonrefundable downpayment of 25% is required at the time of purchase to hold the item. The balance is to be paid off in two or three payments over the next 45 days (unless a different time frame is agreed to). The payments include an additional 5% charge for layaway and shipping and handling.

If you wish to do layaway, please contact us before purchasing to discuss timing. Then just purchase the item, but do not pay for it until you receive an invoice from us through PayPal. Note that layaway is available only through PayPal; the minimum purchase is $50.

We will ship the item once the last payment is made. If payment deadlines are missed, the 25% downpayment will be forfeited.

BLOG GIVEAWAYS
If you are looking for a treat to offer to your blog followers and are interested in featuring our item/items please convo us and we can work out the details.

HONESTY
Restoration Harbor has taken The Honesty Pledge:
Everything that we have tagged as vintage in our shop is at least twenty years old or older. Everything in our shop that we have described as reclaimed or salvaged is 100% authentic to its stated area. We stake our reputation on it. We will never knowingly sell a fake or a repro knockoff to our customers. EVER.

We promise.