RichwoodCreations

Personalized, Functional & Decorative Wood Products

Kidron, Ohio · 5747 Sales

RichwoodCreations

Personalized, Functional & Decorative Wood Products

Kidron, Ohio 5747 Sales On Etsy since 2012

5 out of 5 stars
(907)

Announcement   Thanks for stopping by Richwood Creations, home to a variety of unique home goods, personalized gifts and quality wooden wares. Whether you're looking for a handmade wedding gift or a custom piece of wall art, you can find it here!

Find out more about our shop on our profile page, and enjoy taking a look around our site!

Made in Ohio, USA!

A portion of each sale is donated toward Young Life ministry of Central Appalachia,

Announcement

Last updated on Jul 5, 2018

Thanks for stopping by Richwood Creations, home to a variety of unique home goods, personalized gifts and quality wooden wares. Whether you're looking for a handmade wedding gift or a custom piece of wall art, you can find it here!

Find out more about our shop on our profile page, and enjoy taking a look around our site!

Made in Ohio, USA!

A portion of each sale is donated toward Young Life ministry of Central Appalachia,

Steve Gerber

Contact shop owner

Steve Gerber

View all 60 items

Reviews

Average item review
5 out of 5 stars
(907)
View all 907 reviews

About

More Than Just A Custom Creation

Richwood Creations is far more than just a line of quality, solid wood home decor. With the support, generosity, inspiration and creativity of many wonderful people, Richwood Creations was founded in the summer of 2012 in an effort to create and provide local employment and fund Young Life Ministry in Central Appalachia.

In 2018, Richwood Creations underwent a change in management and was reopened in Kidron, Ohio in Amish Country. The new ownership maintained the founder's original cause by continuing to give a portion of each sale to help the Young Life ministries. They hope to continue the great legacy begun by those who built Richwood Creations into what it is today.

Each piece of solid hardwood is hand selected for every order. After receiving the personalized text and designs determined by our customers, we permanently burn the images into the wood through a high tech laser engraving process. We then carefully inspect and package each order with care and send it on its way! From start to finish, we pay close attention to detail and quality to assure our customers receive an heirloom grade product.

Shop members

  • Steve Gerber

    Owner, Manager

    Steve Gerber took over Richwood Creations in 2018 and has over 30 years of experience in the wood business. He graduated from Ohio State University in Construction and loves woodworking like his father and grandfather.

  • Rick Kasler

    Assistant Manager, Customer Service

    Rick has worked with us in production, and more recently in the office as an Assistant Manager and Purchaser. Rick is helping us organize and process your orders.

  • Ana Gerber

    Shipper, Quality Control, Laser Operator

    Ana Gerber currently works in quality control, assembly and packaging. She has worked in the wood business for over 20 years in a wide variety of positions.

  • Derek Thompson

    Designer, Programmer

    Derek Thompson helps Richwood Creations by designing, drawing and programming our equipment. Derek is good with any IT related issues and enjoys creating our customers' artistic designs.

Production partners

  • Gerber Lumber and Hardware

    Kidron, OH

    Gerber Lumber and Hardware is a retail dealer of building materials and unique builder's hardware. Richwood Creations depends on Gerber Lumber and Hardware for its accessories.

  • Gerber Wood Products

    Kidron, OH

    Gerber Wood Products has been in the millwork business since the 1950's and works in conjunction with Richwood Creations to produce the wood products sold through Richwood Creations. We share the same facility and operate hand in hand with each other.

Shop policies

Last updated on July 5, 2018
Thanks for stopping by Richwood Creations! We look forward to working with you and appreciate your support of both the handmade industry as well as our Young Life ministries cause. To ensure an easy and satisfying experience with Richwood Creations, please read over our policies before purchasing! Feel free to contact us with any questions.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Custom items are not returnable. We do our best to visually represent and accurately describe each of our pieces in our shop. Because wood is a product of nature, each piece is unique and may vary, so each purchase is final. Due to the nature of laser-engraving, designs are permanent and cannot be altered. If you wish to cancel your custom order, contact us immediately and we will refund your purchase if not yet engraved.

A refund on non-custom items will only be issued if there is an obvious discrepancy between the product you received and the photograph or description we provided. In that case, the entire product will need to be returned to us at the buyer's expense before we issue the money back.

If you are not sure how your specific information would look laid out in one of our templates, we would be happy to send a sample PDF document showing you how it will be arranged. We do not offer samples of coasters or other similar items engraved on the wood.
Payment
We currently accept Paypal as well as credit cards, and Etsy's gift cards!

We ship our items out only after a listing has been purchased. For custom items, a listing must also be purchased before we design or create your product.
Shipping
We typically ship via USPS but may occasionally send smaller and less fragile items or international shipments via FedEx or UPS. Rush shipping is available upon request and for an additional fee. We will typically insure our fragile items, and if anything is damaged en route to you we will be sure to remedy the situation! We currently ship worldwide. Write us with any questions!

International Shipment Disclaimer: Customs duties, taxes and processing fees may be incurred, depending on the country the product is shipping to. When this happens, the buyer will be asked to pay this cost before receiving their parcel.
Additional policies and FAQs
Our current lead time for most products is 7-10 days before shipping. Our current lead time for serving trays is two weeks before shipping. Domestic shipping is an additional two to three business days.

Feel free to contact us with new product ideas or volume order requests!
We may provide discounted pricing for large volume orders.