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Ringostone's Shop Announcement

Welcome to my Etsy Shop-Ringostone
Every item in my shop is unique and carefully handmade.
Please come and visit me often as I'm adding new items almost every week.
So I hope you can find something you really like :)

Please read listing details + Shop Policies before ordering:
http://www.etsy.com/shop/Ringostone/policy
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GIFT BOX INFO:
If you purchase for gift, I can offer to put the card in a gift box. When you order please let me know the message you want.
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If you have any questions or concerns please do not hesitate to convo me. Thank-you for visiting my shop Ringostone♥

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** JEWELRY CARE TIPS **
All jewelry should be taken off before showering/swimming/exercising, and kept clean & dry in a closed storage when not in use. It will last much longer this way.
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Ringostone's Shop Policies

Welcome

Thank you for reading Ringostone's Shop Policies.

All the items in my shop are available for wholesale.
If you have any questions or requests please convo me.

Payment

I can only accept Paypal.
Payment is expected within 24 hours of purchase.
If payment is not made within 24 hours, your order may be canceled.

If you pay by e-check, the order will be held until e-check clears, then shipped the following post office day.

Shipping

+ I ship out worldwide. All orders are shipped out from South Korea via Korea postal office. Korea Post offices are not open on Saturdays. As such, any purchases made on a Friday will typically be mailed the following Monday.

+ All items are packaged in a gift box and ship out within 2 business days to the address you registered in Etsy after received payment.
If you require a different address, please contact me or leave me the address you would like it shipped to.

+ Standard shipping ;
I ship all items using Registered air mail service, which takes 15~20 days(7~15 dsys : US) to deliver.
Registered air mail service has a tracking number.

+ Expedited shipping: EMS
If you need to receive your item sooner, please be sure to send me a convo before you purchase an item. I will need to send an updated invoice.
EMS usually guarantees an item's delivery within 4-5 days but this option is more expensive and also depends on the weight of the item.

+ International customers, please be aware of your country's customs tax charges, if any. Import duties, taxes, and customs fees are not included in the item price.
Customer is responsible for any import duty or other local fees.
Please visit your country's customs agency website for more info.
UK buyers in particular should be aware that duty on imported goods will impact larger orders. I have no control over this.

Refunds and Exchanges

Please contact me if you have concerns with your order.
I want you to be completely satisfied with your purchase. If for any reason you wish to return or exchange your purchase, please do so within 5 days of receiving your item.
Buyer is responsible for shipping back return item and I will ship their exchange item within 2 days of receipt.
Shipping and insurance fees are nonrefundable. All returns must be in original condition. Buyer will pay for return shipping charges.
Also, if you don't receive a item, please let me know within 90 days after placing the order.

And sorry, I don't normally give refunds unless there was a mistake on my part.

Please contact me before leaving feedback so I can do my best to make sure you have a positive experience. Thanks!

Additional Policies and FAQs

FEEDBACK : Your satisfaction is important to me. If you are not happy with your order for any reason please let me know first and I will work it out.

GIFT WRAP / PACKAGING : Orders are wrapped neatly in a small box with ribbon, and bubble mailer. Simply add a note and it's ready for gift-giving. If you are ordering multiple pieces of jewelry for gifts, please let me know and I will package them up individually for you – otherwise all jewelry will be packaged together.
And If you purchase for gift, I can offer to put the card in a gift box. When you order please let me know the message you want.

Seller Information

All the items in my shop are available for wholesale.
If you have any questions or requests please convo me.

Last Updated April 5, 2015