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Shop policies

Last updated on August 6, 2015
Welcome to my shop.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Customer satisfaction is very important to me. Feel free to contact me in case of questions or concerns. Please note that I don't accept negative feedack regarding to lead time, wrong size picked and you didn't contacted me before. Please check the photos correctly you will get the same as pictured.
Payment
PAYPAL:
I accept PayPal; which includes Visa, Mastercard, Discover, American Express and payments made directly from your bank account. Bank drafts always take around 5 business days to clear before order prep begins (credit / debit card payments arrive in real time).

Here is a useful link, courtesy of Etsy, to help guide you through making a PayPal payment:
http://www.etsy.com/help/article/339

NON PAYPAL:

If you do not want or do not have a PayPal account, you can still pay through PayPal via credit card or bank account. To do so:
•Complete your Etsy checkout by clicking "Commit to Buy" button
•Click the large green "Pay Now" button on your Etsy invoice
•Click the "continue" link next to "Don't have a PayPal account?" (left hand side of the PayPal payment screen)
•Enter your credit card or bank account information and proceed to checkout

Hungarian and EU member country customers can contact me for local payment methods.

Shipping is made upon receipt of payment.
Shipping
I ship every ring worldwide with Federal Express.

The ring is packed in a small box and in a FedEx envelope. This package similar to an A4 sized simple letter.

Shipping happens after completed purchase.

Expected shipping time: 2-5 business days after purchasing.
Expected arrival: 2-5 days from shipping

If you need it urgently please contact me and I can tell when will you get it.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
• How to Contact Me
• For purposes of EU data protection law, I, Tibor Kaiser, am the data controller of your personal information. If you have any questions or concerns, you may contact me at tiborkaiser [!at] gmail.com. Alternately, you may mail me at:
• Tibor Kaiser, Lehel koz 6., Tatabanya 2800, Hungary