Rivelo

handmade knit crochet hats, scarves, cowls, mittens

California, United States · 1009 Sales

Rivelo

handmade knit crochet hats, scarves, cowls, mittens

California, United States 1009 Sales On Etsy since 2009

5 out of 5 stars
(347)

Announcement   Welcome to our shop where you will find knit and crochet hats, oversized cowls and scarves, wrist warmers, mittens, and accessories. We are glad to have you!

This is a sister run shop! Emily and Alanah design and create the items and Tessa models for us.

For more information about us, our shop, custom orders, turnaround time, payment, and everything else, click here: https://www.etsy.com/shop/Rivelo/policy?ref=shopinfo_policies_leftnav

Follow us to be the first to hear about special sales and new items!
Instagram: @rivelo_shop
Twitter: @rivelo_shop

Announcement
Last updated on Jan 4, 2016

Welcome to our shop where you will find knit and crochet hats, oversized cowls and scarves, wrist warmers, mittens, and accessories. We are glad to have you!

This is a sister run shop! Emily and Alanah design and create the items and Tessa models for us.

For more information about us, our shop, custom orders, turnaround time, payment, and everything else, click here: https://www.etsy.com/shop/Rivelo/policy?ref=shopinfo_policies_leftnav

Follow us to be the first to hear about special sales and new items!
Instagram: @rivelo_shop
Twitter: @rivelo_shop

Alanah and Emily

Contact shop owner

Alanah and Emily

Reviews

Average item review
5 out of 5 stars
(347)
merrileesandy

merrileesandy on Jan 6, 2016

5 out of 5 stars

This is a beautiful headband and the color Sky Blue was so vibrant. It arrived on time in a fun trendy package that could be used as wrapping. Love this shop!

merrileesandy

merrileesandy on Jan 6, 2016

5 out of 5 stars

I gave this as a gift to my sister who is extremely picky about what she wears. She is who I go to for fashion advice. She loved this headband so that is saying a lot! I will also say that it looks really good on her.

View all 347 reviews

About

It all began on a camping trip in Malibu.

While laying next to each other on a flat air mattress and not enough blankets, Alanah and Emily dreamed of selling their knitted and crocheted items. Suddenly, the question was, "Why not?!" and from there Rivelo was created.

The two of us have extremely different taste: Emily gravitates towards more classic pieces, while Alanah enjoys statement pieces. We work together to blend our two styles and bring you the unique items found in our shop.

Our model, Tessa, is our middle sister. We couldn't do this without her support!

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Shop members
  • Alanah

    Owner, Maker, Designer, Curator

  • Emily

    Owner, Maker, Designer

Shop policies

Last updated on February 2, 2015
Welcome to our sister run shop! We pride ourselves on unique items, attention to detail, and great customer service.

All items are hand made by Emily and Alanah. Tessa is our model and helps with product design and photo editing.

Together, we form Rivelo, where you will find handmade knit and crochet accessories.

// Our current turnaround time is 3-6 days for all 'made to order' items. //

Accepted payment methods

  • Accepts Etsy gift cards
  • Other Method
Payment
We accept all major credit cards directly through Etsy. We also accept Paypal.

Payment should be received within 24 hours of purchase. If payment is not received, an email reminder will be sent out. If there is no response, the item will be back up for sale. We do understand that sometimes things happen, so if for some reason you cannot pay within 24 hours, just send an email letting us know and we can make an adjustment.
Shipping
// Domestic Shipping: //

+ Once payment is received, order will be shipped out within 48 hours, unless it is made to order.
+ Your item will be shipped to the address that appears on Etsy. If you would like the item sent to another address, please send us a message and let us know.
+ We ship USPS First Class mail, unless otherwise requested.
+ All packages come with a tracking number. If you would like to add insurance, please contact us to do so.


// International Shipping: //

+ Once payment is received, order will be shipped out within 48 hours, unless it is made to order.
+ We ship USPS First Class International whenever we can.
+ Import taxes are the responsibility of the customer. We do not collect and are not responsible for customs fees. Please contact your local customs office for estimates of these charges and for further information. We will not ship as a "gift" because it is illegal and we would be liable to pay the fines.
+ If shipping addresses on Etsy and Paypal are different, we ship to the Etsy address.


// Want to upgrade your shipping? //

+ If you would like to upgrade from first class mail, please contact us as soon as possible and we will add any extra charges onto the total. We can also add insurance or tracking numbers for international packages.
Refunds and Exchanges
It is our goal that you love the item you have purchased, so please read these policies before you buy an item.

If you receive an item and decide you wish to return it, feel free to ship back the item within 10 days of ship date. Please note: the shipping costs of returns are the responsibility of the customer. Once we receive the item and it does not show an visible sign of wear, we will issue you a full refund. If the item returned is damaged in any way, we will not be able to issue a refund. Shipping costs are not refundable.

All sales on custom orders are final.
Additional policies and FAQs
// Feedback: //
Our business is built on customer feedback. We would love it if you would return to share your experience with Rivelo! If for some reason you were unhappy with your purchase, please contact us and we will do everything we can to make it right.


// Colors of items: //
We try our hardest to give the most accurate depiction of colors in our photos, however some computer monitors and phones will show slightly different shades.


// Wholesale: //
We are happy to offer wholesale! If you would like to have more information, please contact us through Etsy or by email.


All items are made in a smoke-free & pet friendly home.

All sales made in CA will be responsible to pay sales tax. This will automatically be added on to your purchase total.

If you have any other questions, do not hesitate to contact us through Etsy. Or, our email address is Rivelo.Knitwear [!at] gmail.com.

Follow us on Facebook and Instagram to get details on any special sales! (@rivelo_shop)