Announcement
Welcome to Roam Homegrown! We specialize in self-care gift boxes, personalized greeting cards, and fast shipping. We pride ourselves on our quality products and great customer service and appreciate the opportunity to help with your gifting needs.
Thank you for your support and have a wonderful day!
Melody & Sam
Items
All Items
Reviews
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Lynn on Sep 20, 2023
5 out of 5 starsMy friend loved this cute gift box!! I will be back for other gift giving needs!
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Ummi on Sep 9, 2023
5 out of 5 starsI bought this from UK for my friend in the US and she loved everything about it. The packaging, the quality of the products, and the personal message that is able to be added.
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April on Sep 21, 2023
5 out of 5 starsBought as a gift for a student that graduated! She says she loved it :) Thank you!
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Janna on Sep 21, 2023
5 out of 5 starsBeautiful, smells great, good quality! Bought 2 sets for bridesmaids, Will buy another one for myself.
About RoamHomegrown
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Artisan products handmade in Austin, Texas -
Natural ingredients and pure essential oils -
Potted succulents surprise and delight -
Personalized greeting cards for every occasion -
Sending positivity, joy and self-care to friends and family
Simple, luxurious self-care sets for you or someone you love
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
Can I order multiple packages going to individual addresses? How many order can you handle?
We're always open to custom, bulk, or business-related orders. We can handle large orders (100+) with an extra day or two of lead time and can print custom greeting cards as well! Please contact us with any questions!
Something in my package arrived damaged, help!
Please accept our apologies if your box arrives less than perfect, sometimes on the way to you packages are treated roughly. If your item arrives damaged, please contact us as soon as possible to work on a resolution, we want to make sure you’re 100 percent satisfied with your purchase.
My item didn’t show up by the estimated delivery date, I want a refund.
We’re sorry your package didn’t arrive by the estimated delivery date, we know that’s frustrating. We expedite our orders to the carriers the business day following your order, though once we drop it off we have no control over the transit times. We want to make sure you’re satisfied with your purchase and if an item is obviously lost in the mail system we will work together to get a new one to you. We cannot control what the carrier will do or how long packages will take to arrive.
How do returns work?
Thanks for asking! We accept returns on unopened items within 14 days of your order. If the return is at your request (no longer needed) we require you to ship the item(s) back to us at your expense. Once received, you will be credited the amount of your order less the original shipping charge.
Boxes can be shipped back to: Roam Homegrown, 12707 Nutty Brown Road, Building D, Austin, TX 78737.
If we made a mistake on your order (yes, it happens occasionally) expect a heartfelt apology and our best effort to make things right. Please contact us ASAP with any issues.
My package has been marked “delivered” by the carrier but I don’t have it.
Package theft has become a common occurrence these days, please make sure you’re tracking the progress of your package as it travels to you. We are not responsible for package theft or other common reasons why you can’t locate your package that was delivered (someone else in the house brought it in, it’s on the side of the house/behind a plant on the porch, etc.).
My package didn’t arrive in time, can I return it?
We ship orders the business day after they’re placed. Once the carrier picks up the box from us we have no control over how long it takes to arrive. Therefore, we do not guarantee delivery dates.
We do not process refunds for packages that do not arrive “in time”. Unopened packages may be returned for a refund (minus our initial shipping cost) if you decide you no longer want the box.
I can’t find my package but it says it’s been delivered. Help!
We’re really sorry to hear that you haven’t seen your package yet. We’re committed to our customers to make sure you have a five-star experience with us.
In our experience when USPS confirms delivery the package is somewhere nearby. We know it’s frustrating but one of the first steps in making this right is trying to track it down. Please try the following before we work on an alternative solution:
* Know what you’re looking for. The package is in a white mailer or brown corrugated cardboard box with a white address label.
* Check the address. Please confirm that this is the address (including apartment/unit number) the package was intended to be delivered to.
* Take a look around the property. Sometimes packages are “hidden” by USPS.
My package is being held at a post office/has not arrived. Can you call the post office for me?
We do not contact the post office regarding packages being held or delayed. Thanks.
Seller details
is considered a professional seller (known as a trader) in the EU. What's this?