RobbiAlex

Handcrafted Artisan Jewelry

Alexandria, Virginia · 2 Sales

RobbiAlex

Handcrafted Artisan Jewelry

Alexandria, Virginia 2 Sales On Etsy since 2012

Announcement   20% OFF PRE-FALL SALE! ENTER COUPON CODE: (PREFALLSALE2012) AT CHECKOUT TO RECEIVE 20% OFF ENTIRE PURCHASE.

Announcement

20% OFF PRE-FALL SALE! ENTER COUPON CODE: (PREFALLSALE2012) AT CHECKOUT TO RECEIVE 20% OFF ENTIRE PURCHASE.

Roberta Alexander

Contact shop owner

Roberta Alexander

Shop policies

Last updated on April 24, 2012
Welcome to Robbi Alex Designs online boutique.

Here you will find an eclectic mix of handcrafted, one-of-a-kind gemstone jewelry using natural stones, African trade beads, precious metals, vintage beads and various materials.

Each stone has its own unique character and individuality, making each design special and unique.

Please review my shop policies for complete information regarding your purchase; information explaining return policy, shipping charges, insurance, etc.

Thanks for stopping by and I look forward to your next visit.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
PAYMENT

Payment is due at time of purchase via credit card through PayPal. Payment must be received within 2 days of purchase or the transaction will be cancelled and the items will be re-listed for sale. All sales are charged a 5% sales tax.
Shipping
Free Shipping (USA only)!

Upon receipt of payment, orders will ship within 1-3 business days via USPS with delivery confirmation. All purchases will be sent to the address on your PayPal account. Please let me know if you would like it sent to a different address. Insurance is not included.

INSURANCE

Insurance is strongly recommended and available for any item shipped. If you are interested in purchasing insurance, please contact me, before checkout, so that we may discuss insurance cost.

International shipping is not available at this time.
Refunds and Exchanges
REFUNDS AND EXCHANGES

All items listed in our online boutique are handcrafted, one-of-a-kind pieces. There is only one of each item listed. Since all of my pieces are individually made, I do not accept returns or exchanges. Therefore, all sales are FINAL. However, I want my customers to be fully satisfied. If there is a problem with your order, please contact me within 48 hours of receipt of purchase. I will do my best to resolve any issues that may occur.

Please choose wisely when selecting your purchases. No refunds will be issued.

REPAIRS

If an item is in need of a repair, I will gladly repair the item within 30 days of delivery at no cost. Any repairs after this period will be charged a time and materials fee, which (in most cases) is nominal.
Additional policies and FAQs
Please Note:

All pieces are handcrafted and include natural gemstones. Therefore, markings and irregularities may be apparent. These are natural characteristics of the stones and should not be considered imperfections.

The color of an image can vary widely from one computer monitor to another. If you are unable to determine the shade or exact color of an item, please contact me.

ALL SALES ARE FINAL.

Please choose wisely when selecting your purchases. No refunds will be issued.

By purchasing items in my shop you confirm that you have read and accept item descriptions and shop policies.

If you have any questions or need clarification, please contact me.


Jewelry Care Tips:

1. Keep unworn pieces stored in a drawer, jewelry box or satin bag.
2. Avoid putting on jewelry before applying lotions, perfumes, hairspray, etc. in
order to preserve the quality of the metals and gemstones.
3. If your silver tarnishes, rub gently with a silver polishing cloth (do not dip in
jewelry cleaner as it may damage gemstones).
4. For gold filled pieces, wipe gently with a damp soft cloth and dry with a soft dry
cloth.
5. Don't be rough on your jewelry--it isn't indestructible and can break if you treat
it without care.