RobertoSand

custom laser cut and engraved wood, fabrics and acrylic

7192 Sales

RobertoSand

custom laser cut and engraved wood, fabrics and acrylic

7192 Sales On Etsy since 2008

5 out of 5 stars
(2933)

Announcement   Thank you for visiting my Etsy shop! Everything here is custom made - nothing is on the shelf ready to go. Your order will be unique and personal! Contact me any time if you'd like to begin a project. Thanks again!

Announcement

Last updated on Oct 24, 2018

Thank you for visiting my Etsy shop! Everything here is custom made - nothing is on the shelf ready to go. Your order will be unique and personal! Contact me any time if you'd like to begin a project. Thanks again!

Rob Sandall

Contact shop owner

Rob Sandall

Reviews

Average item review
5 out of 5 stars
(2933)
See reviews that mention:
quality 294 shipping 316 customer service 915
View all 2933 reviews

About

What a great "job" I have!

This is the life.

My wonderful wife encouraged me to follow this dream of making my own business a reality. It was a scary leap! I had been employed for almost 20 years prior, engraving in a stressful assembly line environment.

Now every morning I wake up with a smile on my face, and I don't even want to chuck the alarm clock across the room anymore ;)

The laser is a tool, nothing more. It's like a very high tech scroll saw. There is a lot of hands-on work before and after the laser has done it's job.

My clients and I share a lot of the creative aspects of this process. I think it's cool trying new fonts, graphics, layout shapes and other ideas with the people who will be ordering these things I make. It's a great job!

Thanks for having a look.
Cheers!
-Rob

Around the web

Shop members

  • Roberto

    Owner

    Hi! I'm Rob in Portland, Oregon. I love my job! Making things with my laser system is still fun after more than 20 years. I am blessed with a wonderful family, amazing girlfriend, and the best customers anyone could ask for! I am indeed a lucky man.

  • Morty

    Mascot

    Morty, the goofy dog. He's my companion and shop-mate. He hangs out with me all the time, whether I'm working or not.. (and I'm almost always working) Good boy, Morto!

Shop policies

Last updated on December 14, 2017
Hello!

My name is Rob and Bullfrog is my little Etsy shop in Portland, Oregon. I've been working with lasers since 1994 and still love burning stuff after all these years!

Everything I make begins with with a blank sheet of wood, fabric or acrylic. I engrave your custom design into these materials, then cut out each piece one at a time with an incredibly precise laser. It's a process that still fascinates me to this day.

Sometimes I get pretty busy doing all of this myself, but I love it! It's just little ol' me answering Etsy messages and making these items in the laser studio. That's why the turnaround time for orders can be up to 7-10 days. Sometimes it can take me a day or two to reply to messages, too. I sure appreciate how patient my customers are with me!

All projects are made in the order they are received, meaning I don't put new projects in front of yours. Usually I have 20 or more orders in the works - this is truly amazing! Some orders are for 25 items and some for as many as 2500! And I treat them all with equal attention. It's a good thing I love doing this!

I want you to love your items and enjoy the ordering process, too. I am going to try my best to make that happen with every project.

Thank you for visiting!
-Rob

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If you are not satisfied with your item(s), please communicate with me. I want you to be completely happy with your purchase! If between us we can find no other way to resolve an issue, I will return your money with no hassle.
Payment
Bullfrog accepts PayPal as well as direct payment with Visa, MasterCard or Discover
Shipping
- I ship with USPS Priority mail for packages over 13oz. Items weighing less typically ship with USPS First Class.

- INTERNATIONAL ORDERS (destinations outside the U.S.) Some countries charge custom or duty fees for parcels received. Customers are responsible for these these fees when they occur. Neither Etsy or Bullfrog Laserworks will be responsible for duty or custom fees.

- INTERNATIONAL ORDERS - DELIVERY TIMES (destinations outside the U.S.) Shipping times can be unpredictable, especially with USPS First Class. Orders can take anywhere from 1 week to several weeks to arrive. USPS Priority Mail has been pretty good about their 6-10 day time frame, though.


- I do not ship with FedEx or UPS
Additional policies and FAQs
- Production time: My schedule fluctuates with the number of orders I am building at any given time. I usually ship in 7-10 days, but sometimes it takes up to 2 weeks.

- Minimum order: $25.00

If you need something quicker, just ask and usually I can accommodate.