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RobertoSand's Shop Announcement

Hello! Thank you for visiting my little laser workshop.

★ I look forward to working with you!
I operate this little laser shop all by myself and I divide my time between answering messages and working in the shop making the items. I love doing both! I'll get back to you as soon as I possibly can.

★ Order Turn Around Time.
I create projects for customers in the order in which they are received.
I don't move anyone's project to the front of the line.
Turn around time varies from 1 week to 3 weeks depending on the current workflow.

★ Minimum Order.
After years of doing this and taking notes, I've calculated that the minimum I can charge for any project is $20.

★ A note about the wood.
I buy this thin Baltic birch plywood in large sheets. The wood and engraving colors vary somewhat from sheet to sheet, so there will be some variety in the color and tone of the individual pieces of your order.

★ Shipping Notes.
I ship exclusively with USPS, and do not offer overnight shipping. Usually I use Priority Mail which takes 2-3 days. International packages can take 6 days to 3 weeks to arrive.

★ International Orders (shipping to destinations outside the U.S.) Some countries charge custom or duty fees. Customers are responsible for any of these fees, not Etsy or Bullfrog Laserworks.

★ Custom Graphics
I will happily create new graphics for your project, but most things I use are free clip-art and royalty free images that I do not charge for. If I design something from scratch, I have a minimum of $60 and after that a $60/hr rate.

★ Thank You!
I am living the dream, working for myself, enjoying my job every day thanks to YOU!
I cannot express enough appreciation for your business.

This shop accepts Etsy Gift Cards.