RockTHAT

Rockin' Jewelry Supplies

Youbou, Canada · 719 Sales

RockTHAT

Rockin' Jewelry Supplies

Youbou, Canada 719 Sales On Etsy since 2010

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(394)

RockTHAT is taking a short break

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Note from shop owner I'm away from the studio. If you're checking on an order, log in to check your order status. All orders have been shipped.

If you have a problem with your order, or if your order has not arrived, please make sure to leave me a message. I will not be checking messages while I am away, but be assured I will begin checking and responding to messages within a few days of my return and if there are any problems, they will be sorted out at that time.

I thank you for your support - your messages and your patronage are really important to me.

Darcey

Note from shop owner

Last updated on Jun 28, 2014

I'm away from the studio. If you're checking on an order, log in to check your order status. All orders have been shipped.

If you have a problem with your order, or if your order has not arrived, please make sure to leave me a message. I will not be checking messages while I am away, but be assured I will begin checking and responding to messages within a few days of my return and if there are any problems, they will be sorted out at that time.

I thank you for your support - your messages and your patronage are really important to me.

Darcey

Darcey Lyn McCallum

Contact shop owner

Darcey Lyn McCallum

Shop policies

Last updated on February 26, 2011
Welcome :) I'm friendly, easy to talk to, and customer oriented. I operate other shops on Etsy as well (RockYourWire, RockYourNose, RockYourBelly, and RockYourFancy).

I'm happy to answer any questions you have.

Accepted payment methods

Payment
Paypal is my preferred method of payment. You can also pay with a major credit card through Paypal without opening a Paypal account. I will accept money orders if you contact me in advance, and your purchase will ship once all payment is cleared.
Shipping
Shipping at Rock That is sent via Canada Post regular mail daily - Monday to Friday. Your order will ship the next weekday after it is placed. There is no weekend shipping in Canada. Expedited shipping is available but it is extremely expensive in Canada - contact me for the price if you need your order expedited.
Refunds and Exchanges
I accept returns postmarked within 5 days of the receipt of your package. The item(s)must be returned in its original packaging.
Additional policies and FAQs
SHIPPING
1. What kind of shipping do you use?
All packages are shipped via Canada Post

2. Where is my order coming from?
Vancouver Island, BC Canada, which is in Western Canada.

4. How long will it take for my order to get to me?
APPROXIMATE shipping times are:
Canada 3 - 5 business days
US 9 - 12 business days
Other international shipments vary
Customs can hold a package for inspection, though and there is no control over that.

GUARANTEES
1. I offer a money back guarantee on everything I sell. You may return it for a full refund (minus shipping).