RockyMountainMommas' Shop Policies
Thank you for visiting Rocky Mountain Mommas! We are very excited to have a shop on etsy as we love handmade items! Please read our policies outlined below.
We will not start custom orders until payment has been received.
Already made items will ship within 3-5 business days from the day of cleared payment.
*Made-to-order (custom orders) will ship within 2 weeks from the day of cleared payment.
All orders will be shipped via USPS First Class mail. Please convoy us if you need to expedite your shipping method or would like insurance (add $2.00) or a tracking number.
*Special Shipping note:
If your PayPal shipping address is different from Etsy shipping address, please specify your preferred shipping address upon checkout. If there are no specifications, we will ship to your Etsy shipping address.
Refunds and Exchanges
We want you to love your purchase from Rocky Mountain Mommas. If you are not happy with an item, please contact us. We will accept returns of your unused items in their original condition within 14 days. If there are any errors from our side, we will provide shipping fee. Otherwise, please provide shipping fee for all returns and exchanges.
**MADE-to-ORDER (Custom orders) are not returnable.**
Additional Policies and FAQs
If you have any questions or requests, please feel free to convoy us. Thank you for visiting Rocky Mountain Mommas!
Last Updated November 18, 2014