RogueValleySoap

Rogue Valley Soap

Grants Pass, Oregon | 7874 Sales

RogueValleySoap

Rogue Valley Soap

Grants Pass, Oregon 7874 Sales On Etsy since 2012

5 out of 5 stars
(2257)

Shop owner

Contact

Response time: within 24 hours

Announcement   Natural handmade soaps. Bridal shower favors. Wedding favors. Baby shower favors. Special event favors.

Announcement

Last updated on Apr 17, 2016

Natural handmade soaps. Bridal shower favors. Wedding favors. Baby shower favors. Special event favors.

Sharon

Contact shop owner

Sharon

Response time: within 24 hours

About

I have been making soap since 1998. I love the way handmade soap makes my skin feel. No more itchy soap residue left on the skin. Your skin will be left feeling smooth, soft, and rehydrated.

Our natural soap is made in small batches using the "cold process" method.

Shop policies

Last updated on August 18, 2018
Thank you for visiting Rogue Valley Soap. Our soaps our made in Grants Pass Oregon.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Due to the nature of this product and the risk of contamination, I cannot accept returns. If unsure of an item, please purchase a small amount prior to placing a large order. No refunds after order is shipped.

Soap samples can be purchased from this link:
https://www.etsy.com/listing/180266901/samples-option-1-six-2-oz-option-2-two-4?

If for any reason an order is canceled prior to shipping, a refund will be issued, less the cost of labor and printing involved in creating personalized labels for the soap favors. Fees as follows:
Custom set up fee: $5.00, plus:
Printing fees:
1 oz. labels: .10 cents each
2 oz. labels: .15 cents each
4 oz. labels: .20 cents each

If a package is not delivered or is returned due to insufficient or incorrect address, etc., purchasers are responsible for all costs resulting to re-ship the package. Packages will be mailed to address listed on the Etsy invoice/PayPal when placing the order.
Payment
Credit Cards.
Shipping
Shipped via USPS priority mail. Tracking number will be sent when shipped.
I don't ship UPS or FedEx. Please be sure the address shipping to will accept packages ship by USPS (United States Postal Service).
Please check the shipping dates on each listing. Most orders will be shipped in 3-5 days, or less. It usually takes 2 to 3 days to arrive after shipped. If you need them by a certain date, please let me know in your message.
Additional insurance may be purchased against loss or damage. I am not responsible for lost or damaged goods.
I can add the cost for additional insurance if requested. Please send me a convo prior to placing your order so it can be added.
Additional policies and FAQs
Soaps are scented with pure essential oils, unless otherwise noted.

I do not add artificial color to the soaps that I scent with the pure essential oils. Essential oils and the ground herbs that I add to the soap will effect the color of the soap. The soaps are natural in color, and may vary slightly in color from batch to batch. List of soap fragrances available are listed at the bottom of every listing.

If you are unsure of the size of bar (dimensions are listed), please use a tape measure and pencil it out on paper. Please see listings for soap dimensions.
I sell 3 sizes of soap: 1 oz., 2 oz., and 4 oz.

If you want to use your own graphic:
It needs to be a jpg or png format and of print quality. It needs to be ready to print without any further editing. Graphic needs to be approved prior to placing order.

I can only use one graphic per order. An extra charge wil be added if requesting more than one color umbrella, elephant, owl, etc,. Must be approved prior to placing the order. Please put all information in the "note to Rogue Valley Soap" during checkout (at bottom of the checkout page). Name, date, soap fragrance, etc.

I will send you a proof, via etsy conversation, prior to printing your labels to verify it is as requested.

Please respond back to me via etsy convo to confirm the label is correct. If I don't receive a response back from you then the labels will be printed and shipped according to the information that I have with your order. I am not responsible for any errors if you do not respond back to me verifying the label is correct.

I am not responsible for the cost of reprinting due to any errors you have approved.

Please note that actual colors may vary slightly on different monitor color settings. You may request a specific color, but due to different shades of color I cannot guarantee the color outcome.

My normal shop hours are:
Monday thru Friday 8 am to 5 pm (pacific standard time).
Weekends & Holidays: I am closed but, I do get on the computer to check in case there is something urgent I need to respond to and occasionally the not so urgent.

I do try to respond to all convos in a timely manner, but sometimes I am unable to answer all questions right away. I am either making soap, working on labels, or packaging orders.

Thank you,
Sharon