RoosterHollow

Massachusetts, United States · 35 Sales

RoosterHollow

Massachusetts, United States 35 Sales On Etsy since 2011

0 out of 5 stars
(21)
Cathy Hensley

Contact shop owner

Cathy Hensley

Items

No items listed at this time

Reviews

No reviews in the last year
Jackie Coyne

Jackie Coyne on Dec 2, 2014

5 out of 5 stars

Exactly what I needed to complete holiday decorating! Beautiful workmanship.

julie

julie on Nov 7, 2014

5 out of 5 stars

Awesome ,, I am so happy with him , great customer service and fast mailing

Olivia Ellis

Olivia Ellis on Sep 23, 2014

5 out of 5 stars

Second order from Cathy and couldn't be more happy! So worth the wait :)

View all 21 reviews

Shop policies

Last updated on April 25, 2012
Welcome to Rooster Hollow! Thank you so much for visiting my Etsy Shop! Everything in my shop is hand made by me, including the soldered shadow box pendants and pottery pendants. I appreciate your business and am confident that you will be happy with the high quality of workmanship which goes into each item. Customer service and your satisfaction are very important to me. I hope you find something here you can't do without, and that you come back often, as I am always adding something new.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
  • Check
Payment
I accept payments via PayPal and personal check/money order. If by personal check please send your payment within 48 hours of placing your order. (If you need a little more time, just let me know! Things happen!)
Shipping
My shipping quote is for USPS Priority Mail and I ship to the address you have indicated on PayPal, unless another address is provided. i.e. If the purchase is meant as a gift and you would like it shipped directly to the recipient, let me know. Email or convo me and give me the details.

Shipping on the larger dolls may be more economical if shipped United Parcel Service. I use whichever gets it there the fastest without breaking the bank!

I usually ship within a day or two of receiving your order. If paying by check, your order will be shipped as soon as your check clears the bank.

My goal is to get your purchase to you as soon as possible!

On another note, I cannot be responsible for lost or stolen packages. If you would like me to add insurance at your cost, please let me know when ordering.

INTERNATIONAL: I can work with international buyers. I will need to get a shipping quote to you BEFORE you pay, so send me your info and I'll get the quote to you as soon as possible.

Each jewelry purchase is placed in a padded box, wrapped in bubble wrap and then placed in a padded envelope to ensure safe delivery. Even with this care, something may happen (like a 50 lb. anvil falling on it!) and if your item is received damaged, let me know right away and we'll work something out!
Refunds and Exchanges
If you're not happy with your purchase, I'm not happy either! I want you to love your purchase. If you don't, please contact me within 7 days of receipt to return the item or exchange it. It must be in its original package, in the same condition as when it was sent to you. Please note that you are responsible for shipping charges.