RosMariBrand's Shop Policies
Thanks for stopping by! Feel free to stay as long as you want and check everything out! I appreciate all your support more than I can express!
I am very passionate about what I do. I put my heart and soul into creating items that I believe are interesting and fun. All items are upcycled or recycled and properly cared for before creating them into something new for you!
I accept Paypal. Payments must be sent within 24 hours of purchase. If for some reason you cannot make the payment or want to cancel, let me know within 24 hours and I will cancel your order and re-list the item. Taxes will be applied to each order.
I will ship your item within 3 business days of purchase and confirmed payment. Insurance and a tracking number is not included in shipping unless it is requested. If more than one item is purchased in ONE order, shipping costs are lowered for the second item. Example: Shipping cost for ONE barrette/pin = $3.00 but if you purchase 2 barrette/pins the shipping cost for the second is $1.00 so your total shipping cost would be $4.00.
Refunds and Exchanges
If for any reason you are unsatisfied with your item, it does not fit correctly, etc. I will refund you the cost of the item ONLY. Shipping costs will not be refunded.
If the item gets damaged in any way due to shipping please let me know as soon as possible and we can discuss further action to fix the problem. Return, refund, repair, etc.
Additional Policies and FAQs
All items are upcycled or recycled. Because of this, they are completely one of a kind. I can guarantee no one else in the world will have an identical item. However, if there is a sold item that you can't live without I am willing to discuss a custom order for additional fees. Though, it will still not be exactly the same as the original product.
Please also follow me on facebook and twitter!
www.facebook.com//zhoozhbrand < *Notice there has been a name change.
Last Updated January 24, 2012