RoseGirl Creations is currently accepting PayPal for all orders that need to be shipped. We will accept cash or PayPal for any local orders.

Please confirm that your shipping address is correct on both Etsy and PayPal.

**You do not need to have a current PayPal Account to pay for your items through PayPal: You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card, as a guest, WITHOUT having to sign up for a PayPal account.**

**The customer is responsible for an taxes, duties, fees, etc. that are incurred due to their city, state, or country - this is particularly pertaining to International Orders**

We ship First Class, Mon-Fri, except Holidays.

We take care to package each item for shipment to guarantee that it arrives to you in perfect condition.

Once we have confirmed receipt of payment, your order will be promptly prepared for shipment.

DOMESTIC ORDERS: All orders will be mailed using First Class US Mail from the USPS with a Delivery confirmation.

**Each item will have its Domestic shipping cost listed to that items weight.**

INSURANCE: We highly encourage you to purchase insurance for your item. This will cover the cost of any damages done by the shipping company. Domestic order insurance is approx. $1.85

ADDRESS CONFIRMATION: Please confirm that your address is correct on both Etsy and PayPal...the Seller is not responsible for incorrect address information!

Items will ship out within 48 hours of confirmation of payment.

In the Continental U.S. - your item should arrive within 4 to 7 days.

Priority Shipping: Ships in 2-3 days once payment received. E-mail me if you want this option.

Need an item faster?? Contact me and we can discuss different shipping methods and pricing.

International Shipping: Please Contact me - we would love to accommodate our international customers and will work out postage on an individuals basis.

Your satisfaction is our Number #1 priority!!

We will be happy to repair/refund/exchange any items that are not to your liking. Please contact us if you are dissatisfied, and we will be more than happy to help. You have 7 days from date of delivery to return the purchased item, in its original packaging for a repair/full refund. Customer is responsible for all return shipping fees.

You have 30 days from date of delivery, to return/exchange items, in their original packaging, for a store credit. Customer is responsible for all return shipping fees.

We take great care in handling and packaging our products to arrive to you safe, intact and in a timely manner. As such, we are not responsible for any damages incurred by the either the shipping company or the customer.

Feedback

Your positive feedback as a valued customer is very important to us. Please contact us if you were not completely satisfied, prior to leaving any neutral/negative feedback, so that we will have a chance to remedy any problems you may encounter.

Your satisfaction is our Number #1 priority.

Contact me for any question or concerns,

Thank you,

Amy @ RoseGirl Creations