RosePetalStudios' Shop Policies
Welcome to my shop! All my jewelry is custom designed and handmade by me. My items all reflect my mood and creativity given various seasons, trends, and what might be motivating me at the time. I love a challenge and welcome custom ideas. I love how a piece of jewelry or handcrafted item of some other nature reflects a persons personality and outlook on life. If you have an idea and want me to try it out, please do send me note and I will work with your special needs. I believe hand made gifts that come from the heart are the best real treasures. enjoy your time at Rose Petal Studios and please contact me if you have any questions.
I accept credit cards through Etsy or payment via Paypal & personal checks. If you choose to pay by check, I'll send your purchase as soon as your check clears the bank.
GIFT CERTIFICATES: I accept Etsy gift certificates. They are a great way of allowing the recipient the opportunity to select their perfect piece! They are also perfect for a last minute gift!
NEW TO ETSY? - Here is helpful information on the checkout process: http://www.etsy.com/help/article/339?article_id=339
I use the U.S Post Office or Fed Ex, however I try to use the least expensive shipping method available. Least expensive, however, also means slower than other options! So, if you need an item rushed, please let me know. Otherwise allow two weeks to ensure your item gets were it needs to be on time. Under normal circumstances, your order will arrive in 5 to 7 days once posted!
Refunds and Exchanges
If you are unsatisfied with your purchase, please contact me within 7 days of receiving the item. Upon receipt of the item by me, I will refund you the full amount minus shipping fees. If you prefer credit or an exchange, that can be arranged also.
Exchanges after 30 days. I'm flexible, so contact me with concerns!
Additional Policies and FAQs
I make custom orders however all designs are original and may vary from bead to bead or dye lot of yarn. Please contact me with questions.
Concerning Color: I try my best to photograph my pieces to show their true color, but keep in mind that colors can look different on different monitors. If you have any questions or are unsure of a particular item's color, please contact me prior to purchasing. I will be happy to answer your questions or send additional pictures to help you with your decision.
If you have a issue with your piece breaking, I will repair it for free. Please keep in mind that gold pieces are gold filled and not intended to be worn in the shower or exposed to perfume or hair spray. I know we all want to look and smell good, but your jewelry should be the last thing you put on. Perfume can especially damage pearls.
If you are unsatisfied with your item after purchase please refer to the Refund Policy.
Rose Boyer: Sirreen1 [!at] gmail.com
Last Updated April 14, 2014