Announcement No two pieces are ever the same...
No two pieces are ever the same...
Anonymous on Jun 11, 2012
Trustworthy seller! A+++. Well-made items, well packaged, arrived promptly. Customer service and communication = excellent. Overally, extremely pleased with the service! Thank you very much, Rosie! ^_^
Please note that during the day I have limited access to my email account, so I may not be able to reply until the evening of the day you have contacted me. I apologise for the wait, and appreciate your patience, but rest assured I will get back to you as soon as I can!
Accepted payment methods
Please do contact me on my email address however if this is a problem for you.
All items are sent First Class Recorded Delivery in order to ensure the highest possible standards of service.
International buyers please note delivery time may take up to 4 weeks.
Packaging: All items are packaged in an organza gift bag, wrapped in bubble wrap and further packaged in a padded 'jiffy' postage bag.
International buyers please note that buyers are responsible for any and all duties and customs charges that may be incurred.
The seller cannot be held responsible for any delays to delivery once the item has been dispatched, for example postal strikes/buyer not home etc.
I will send the buyer a message updating them on when the item has been dispatched.
Refunds and Exchanges
While all items are guaranteed to stand up to normal wear and tear, I am happy to offer a 6 month guarantee on all pieces, against any damage caused by normal everyday wear. Please carefully package all the pieces of the item back to the seller, and I will repair the piece at no extra charge, and post it back to you, at no extra cost. If the buyer is still unsatisfied with the item, I can offer either an exchange for another From Rosie With Love treasure, or a full refund. The buyer is responsible for paying for the costs of returning the item to the seller. Again, please ensure you send me an email informing me of your intentions, within 10 days of receiving the item.
Many thanks again for your interest/and purchase, I hope you are pleased with your item and service!