RosieLovesCandles

Homemade candles from Cumbria

Workington, United Kingdom · 0 Sales

RosieLovesCandles

Homemade candles from Cumbria

Workington, United Kingdom 0 Sales On Etsy since 2012

Announcement   Our Wax products are homemade and handpoured from our home in Cumbria, UK and
all of our ingredients are sourced from British suppliers.
We offer a wide range of scents, most of which are blended to specially created recipes, unique to ourselves.
We will add more items on a regular basis so please keep checking back with us.

Announcement

Our Wax products are homemade and handpoured from our home in Cumbria, UK and
all of our ingredients are sourced from British suppliers.
We offer a wide range of scents, most of which are blended to specially created recipes, unique to ourselves.
We will add more items on a regular basis so please keep checking back with us.

Rosielovescandles

Contact shop owner

Rosielovescandles

Items

No items listed at this time

Shop policies

Last updated on August 29, 2012
Welcome to Rosie loves candles little corner of Etsy.

We love what we do and we believe in offering our customers great quality items at great prices. xx

Why not come and join us on facebook - www.facebook.com/rosielovescandles
where you'll find some exclusive offers only available to our facebook community.

Accepted payment methods

Payment
We only accept PayPal, as, we feel, it is the safest and most secure method of payment, for ourselves and, our customers.

PayPal accepts all major credit/ debit cards.
Shipping
Every candle is specially made to order. We try to dispatch your order as quickly as we can, however, orders may take up to 5 working days to be dispatched, depending on the size of your order.

For delivery to within the UK we use Royal Mail 1st class postal service for all of our orders and obtain a proof of postage certificate when we dispatch your parcel. Once your parcel has been dispatched we will send an e-mail to let you know your order is on its way to you.
Delivery to within the UK normally takes between 1 - 3 days.

For delivery to the USA we use the Royal Mails Airmail service and obtain a proof of postage certificate when we send your parcel. All parcels have the relevent customs forms attached.Once your parcel has been dispatched we will send an e-mail to let you know your order is on its way to you.
The delivery service we offer to the USA is the most cost effective service available, however, offers no way of tracking your order. If you would like a tracked service please contact us for a quote.
Delivery to the USA will normally take between 5-7 working days.

*** Please note*** Any Cutoms charges or taxes are the responsibility of the buyer.
Refunds and Exchanges
If you are unhappy with your order please contact us, within 5 working days of receiving your package, and we will work with you to resolve the problem quickly.

Refunds and exchanges are assessed on a case-by-case basis.

**Please be aware that, as all of our products are custom made to order, we are unable to offer refunds or exchanges if the scent is not to your liking**
Additional policies and FAQs
If you have any questions about any of our products, please do not hesitate to contact us..... We are here to help.

We pride ourselves on our customer service, therefore, if you encounter any problems please contact us straight away and we will be more than happy to work with you to resolve the situation quickly and to your satisfaction.