RoxCreationsCo

100% Faux Fur Poms

Dallas, Oregon 321 Sales On Etsy since 2016

5 out of 5 stars (70)

RoxCreationsCo

100% Faux Fur Poms

Dallas, Oregon | 321 Sales

All Items

Roxann Shepard

Contact shop owner

Roxann Shepard

Announcement    PLEASE NOTE: Sep 16th - Sep 22nd I will be on vacation, but will keep the shop open for orders. Orders placed during that time will be delayed. If you want your order prior to that date, please place your order at least 5 business days prior and please specify with your order in the notes section or by private message.

Thank you!

Free Domestic Shipping for order of $35.00 or more! Automatically applies at checkout.

Announcement

Last updated on Sep 1, 2019

PLEASE NOTE: Sep 16th - Sep 22nd I will be on vacation, but will keep the shop open for orders. Orders placed during that time will be delayed. If you want your order prior to that date, please place your order at least 5 business days prior and please specify with your order in the notes section or by private message.

Thank you!

Free Domestic Shipping for order of $35.00 or more! Automatically applies at checkout.

Reviews

Average item review
5 out of 5 stars
(70)
See reviews that mention:
quality 14 shipping 12 customer service 5

About

Around the web

Shop members

  • Roxann Shepard

    Owner, Creator, Photographer

    Never thought it would take working grave to get hooked on crochet. I am self taught. I havent completely traded in my tomboy ways. Camping, quading and snowboarding is the flip side to my sitting on the couch watching Harry Potter while crocheting.

  • Lisa Shepard

    Creator, Designer, Mom

    Wonderful mother to Roxann. She has been crocheting for years, along with misc. crafts such as sewing and wood burning. Lisa occasionally helps assemble Poms with large orders.

  • Jon Charpentier

    Photographer

Shop policies

More information

Last updated on Sep 6, 2019
Frequently asked questions
Is Real Animal Fur Used?

Absolutely not! We ONLY use 100% Faux Fur.

Pom Care

Please be sure to blow dry your poms once you receive them, especially before adding to your wonderful creations! High heat recommended.  

Hand wash only, lay flat to dry. Once dry, use a blow dryer to bring the Pom back to life. If the poms gets damp or flat, simply blow dry it and it will look good as new! High heat recommended.

Sizing Details

All Poms are made to be the same size, however they may differ in size during assembly of the pom, after it has been measured. If for some reason the sizing is not what was expected, please contact us. Not all Poms are guaranteed to look exactly as shown in picture, due to lighting and camera settings. We edit our photos only to represent the true colors of the Poms. We cannot guarantee the exact pattern will look exactly as pictured, due to the material not having a consistent pattern. But we try our best.

Shipping

I try my best to package orders to protect from any unforeseen conditions, (i.e rain or possible mishandling). I do not make a profit from shipping, the fees are for the necessary supplies to insure a un-damaged delivery. Follow the instructions above if necessary or contact us with any questions or concerns.

Rox Creations Co is not responsible for any damage after the package has been released to the shipping provider. If there is damage due to shipping, we will provide you with the information needed to start a claim, once that has been approved your replacements will be sent.

Exchanges

I gladly accept exchanges if you are not 100% satisfied with the quality of our products. You must contact me within 7 business days upon delivery and item(s) must be shipped back within 21 business days, or it will no longer be considered for exchange or refund. Buyers are responsible for return shipping costs and any loss in value.

Because of the nature of these items, unless they arrive damaged, I can't accept exchanges for Digital downloads, Items on sale or Custom Orders.

Returns & Cancellations

I don't accept returns or cancellations. But please contact me if you have any problems with your order or if you are not 100% satisfied with the quality of our products. We are all human, therefor every situation can be different and accommodations can be made. Please contact us within 7 business days upon delivery.

Customer Responsibility

It is the responsibility of the customer to clearly credit Rox Creations Co of any item purchased. This also applies to photos, social media posts, items including/attached to other item (i.e. beanie, hat, stuffed animal, etc.). Please clearly credit Rox Creations Co if included or in relation to items made by Rox Creations Co.

Pre-Order Poms

To place a Pre-Order, go to the listing of the Pom you are wanting to order. Select "Request Customization" and note the name of the Pom(s), Size(s) and Quantity of each.
(i.e. Husky: 7 inch, x5. Illusion: 6 inch, x4)

Please allow 2-3 weeks to allow for materials to be delivered. Once the materials have been received, you will receive an email with an estimated time for your pre-order items to be shipped.

Pre-Order poms will be shipped separately from in-stock items, unless otherwise requested or stated. Thank you for your patience.

Pom Availability

Some Poms may not be available after purchase. You will be notified immediately with the option of a refund, pre-order or exchange. Please contact us with any questions or concerns regarding your order.

We Try!

Please contact us with any questions. We are here to help!