RozCustomCreations

Home Décor and More

Eau Claire, Wisconsin
4,303 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

RozCustomCreations is taking a short break

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Note from shop owner Hello!

We are taking a break for a few weeks to catch up on orders. We will still be able to answer any questions that you have.

Thank you!
Alex and Bree
Roz Custom

Note from shop owner

Last updated on May 17, 2021

Hello!

We are taking a break for a few weeks to catch up on orders. We will still be able to answer any questions that you have.

Thank you!
Alex and Bree
Roz Custom

Brianna Rozmenoski

Contact shop owner

Brianna Rozmenoski

Reviews

Average item review
5 out of 5 stars
(750)
See reviews that mention:
Quality 98 Shipping 70 Customer service 39

About RozCustomCreations

Sales 4,303
On Etsy since 2015

A hobby turned into a passion...

Hello, Roz Custom was born out of a love of working with wood. It's in my blood, seriously my family ran a log home business when I was growing up and I probably still have splinters from back then. Woodworking has been something I have always loved to do and I hope to soon move into making and selling furniture, but for right now I am selling wooden signs that hopefully will bring you or someone you love some joy. Thank you for visiting my shop and PLEASE let me know if there is something you want, but don't see in my shop - I love new ideas!

Shop members

  • Brianna Rozmenoski

    Owner

  • Alex Rozmenoski

    Owner

Shop policies

Last updated on April 9, 2020

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 2 days of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Refunds/Damaged Items: Although this doesn't happen very often, if for some reason your item is damaged in the mail, please send a picture of your damage item upon arrival. I will quickly respond and work with you to make the situation better. Since all of our signs are made to order, we look at returns on a case by case basis. I apologize, but shipping *cannot* be refunded.

As noted in all of our listing descriptions, due to the nature of working with natural wood, each piece is unique. We do not do anything to cover up the natural woodgrains, markings, or knots as we feel this adds character to each piece. We use our best judgement and we will NEVER send you a piece that is warped or broken in any way.

If orders are unclaimed and forwarded back to us, we will contact you and we can figure out what action to take. If you wish to have the order reshipped, you will be responsible for the additional shipping cost. If there is valid reasoning that the order was unclaimed at your address and you request a refund, you will receive the refund amount for the sign only. Shipping cannot be refunded. *In this event, custom orders cannot be refunded.*

Although extremely rare, if your package is lost in the mail and unable to be tracked, we are glad to send a replacement!

Cancelled orders: If for some reason you decide to cancel your order, you will need to contact me within 2 days of purchasing the item to get a full refund. If you decide to cancel after this time, please message me directly and I will let you know what the surcharge will be.
Payment
PayPal, all major credit/debit cards, and Etsy gift cards are accepted.
Payment must be received upon purchasing, your item(s) will not be shipped or completed until I have received full payment. This applies to custom orders, I will not begin working on your custom order until I have received payment.

You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Shipping
***If you are in the Austin, MN area and would like to pick up your product please message me prior to ordering so I can make a custom listing without shipping***

Products are shipped USPS/FedEx unless otherwise requested and free tracking is provided

Processing time: PLEASE SEE SHOP ANNOUNCEMENT FOR CURRENT PROCESSING TIMES

Orders will take approximately 4-6 days to arrive once shipped.

Items will be shipped to the address listed on your Etsy receipt unless otherwise requested.

Question about your order? Please contact us via Etsy convo or email me at briannarozmenoski [!at] gmail.com so I can help!
Additional policies and FAQs
All items are guaranteed to be within half an inch of the dimensions listed.